Tru By Hilton Lake Charles

2.5 star property

Photo gallery for Tru By Hilton Lake Charles

Reception
Lobby
Lobby
Lobby
Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Prien Lake Mall
    ‪15 min walk‬
  • McNeese State University
    ‪4 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36.2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lake Charles

When you stay at Tru By Hilton Lake Charles in Lake Charles, you'll be in a shopping district, a 5-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget. .This hotel is 0.7 mi (1.2 km) from Magnolia Square Shopping Center and 0.8 mi (1.3 km) from Prien Lake Mall.

What's nearby

  • Prien Lake Mall - 15 min walk
  • McNeese State University - 4 min drive
  • Lauberge Casino Lake Charles - 5 min drive
  • L'Auberge du Lac Casino - 5 min drive
  • Golden Nugget - 5 min drive

Getting around

  • Lake Charles Station - 7 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 13 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Olive Garden - ‬12 min walk

About this property

Tru By Hilton Lake Charles

Hotel in Lake Charles with free breakfast and a fitness center
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Lake Charles. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 741 reviews
Rating 8 - Good. 169 out of 741 reviews
Rating 6 - Okay. 47 out of 741 reviews
Rating 4 - Poor. 18 out of 741 reviews
Rating 2 - Terrible. 22 out of 741 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another hidden gem in LC. Warm and welcoming. Front desk staff make you feel at home. Nice and quiet with views overlooking Contraband Bayou.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the newness of the hotel. I liked that it was personalized -my name on the Tv screen and that they text me if we needed anything. Staff was very helpful and friendly. We enjoyed the stay very well!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new go-to stay in Lake Charles.
Check in was easy. Staff was nice. Lobby has activities and there is a clean work out room. They have free coffee and tea all day, and you can purchase snacks and sundries. Free breakfast consists of pancakes, bagels, toast, eggs, bacon, and grits, as well as 3 cereals, some yogurt, and fresh fruit.
Stayed 1 night in Nov 2024

6/10 Okay

Sharda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was broke, complained and nothing was done.
Stayed 2 nights in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

BO

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were super sweet. Only issues is that the walls where extra thin and I could hear the other rooms talking.
Stayed 1 night in Nov 2024

10/10 Excellent

Tassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can hear TV in next room! Luckily they turned it off at 1030, but turned it back on at 6 this morning! Not Good Sound Proofing!
Stayed 1 night in Nov 2024

8/10 Good

Constance

Travelled with group
The staff was very nice breakfast could have been better
Stayed 1 night in Nov 2024

10/10 Excellent

Jas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brent

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Great place
Stayed 1 night in Oct 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little small but comfortable.
Stayed 1 night in Oct 2024

8/10 Good

quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Breakfast needs help. Food was cold except for pancakes
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with family
Clean, staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Amenities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable & clean. Offered everything we needed
Stayed 1 night in Oct 2024

8/10 Good

Keith

Travelled with partner
Liked: Amenities, property conditions & facilities
Showerhead needs to be cleaned since the holes were blocked by calcium and the mattress was not comfortable at all. Was not able to get my sleep.
Stayed 1 night in Oct 2024