I did not like the attitude of the people in charge. Apparently, the property is now run by different people, from the last time we were there 2 years ago. They did not seem to care when i brought a safety issue to their attention, due to an accident that happened, to an elderly woman, who needed wheel chair acces. They seemed bothered by the situation and did nothing to help them. My boyfriend and were the ones to help them and try to make acceess to their room more accessible. Also, They send her out a child first to find out what is needed by anyone coming to the desk. And insists on knowing the issue before going and getting the adults. I am sorry but I want to deal with the adults and not take my issues to a child. Very unprofessional. I will never stay at this place again. There is hardly any internet service unless you are at the main building. The ice machine was constantly breaking down.
The main office hours are from 8am-10pm. We accidentally locked us out of the room, lol, at 945pm. I went to the from office, and it was already closed. Tried to call the number, but went to voicemail, and then the mailbox was full. No one answered. I went to knock on their door, as they live onsite.they refused to come to the door. I was livid. Thankfully, the doors were old and I could use my credit card to get in. These are just the major issues. There were numerous other little things. Its sad!