8/10 Good
Tom
22 Sept 2024
Didn’t allow refund of original booking when we tried to cancel and rebook for a room block. Expedia allowed the refund but the hotel did not on their end. The room block for the wedding wasn’t available when we originally booked. The difference in price was substantial around $100. Also our key cards malfunctioned 4x and had to return to the desk from the 5th floor each time.
Tom
Stayed 2 nights in Sep 2024