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Hotel Europa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Europa

Reception
Exterior
View from property
Balcony
Room amenity

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
BASAK LAPULAPUMACTAN ISLAND,, Lapu-Lapu, Central Visayas, 6000
  • Mactan Doctors' Hospital
    1 min walk
  • Gaisano Grand Mall Mactan
    9 min walk
  • Mactan Town Center
    10 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    23 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Front of property
Harolds Evotel Cebu
Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (889)
The price is NZ$91
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Harolds Evotel Cebu

About the area

Lapu-Lapu

A stay at Hotel Europa places you in the heart of Lapu-Lapu, a 7-minute drive from Magellan Monument and 11 minutes from SM City Cebu. .This hotel is 7.8 mi (12.6 km) from Fort San Pedro and 8 mi (12.8 km) from Cebu Metropolitan Cathedral.

What's nearby

  • Gaisano Grand Mall Mactan - 9 min walk - 0.8 km
  • Mactan Town Center - 10 min walk - 0.9 km
  • Jpark Island Waterpark - 5 min drive - 4.0 km
  • Magellan Monument - 7 min drive - 6.5 km
  • SM City Cebu - 11 min drive - 10.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 23 min drive

Restaurants

  • ‪Giovanni Pizza - ‬11 min walk
  • ‪Cafe Engelberg - ‬9 min walk
  • ‪Rai Rai Ken - ‬8 min walk
  • ‪Jollibee - ‬8 min walk
  • ‪Chowking - ‬7 min walk

About this property

Hotel Europa

Hotel with a 24-hour front desk, in the vicinity of Magellan Monument
Hotel Europa offers 16 air-conditioned accommodations with safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 16 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take in the views from a terrace and make use of amenities such as wireless internet access (surcharge) and concierge services. This hotel also features a television in a common area, barbecue grills, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to noon for a fee.
Featured amenities include wired internet access (surcharge), express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and noon.
Hotel Europa has a restaurant on site.
Room service is available.

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–noon: PHP 200 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Fridge

More

  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 500 per vehicle
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines

Hotel Europa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 53 out of 174 reviews" "
Rating 4 - Poor. 32 out of 174 reviews" "
Rating 2 - Terrible. 28 out of 174 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
We just stayed here a night between flights. Pretty basic and cheap.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible place to stay
Worst room i have ever stayed in. In my 10years of travelling in the php.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything has some good and some bad. The location was good, on the main street near the mall. The staff were nice and helpful. But the property was a bit run down. My room was on the 3rd floor and the shower gave barely a trickle, I mean it was virtually unusable, and would alternate between super hot and super cold, nothing in between. The internet kept booting me off. But if you're not into showering or internet, then it's a good deal.
Stayed 4 nights in Jan 2020

4/10 Poor

Ozer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

John, Goose creek s.c.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very clean. Bath room was small. Had trouble with tv remote
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean. Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2019

4/10 Poor

James John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good value for the money. Dirty and rundown property.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

EJMR

Disliked: Property conditions & facilities, room comfort
ACU rating not suited for the room area. The room temperature is warm even the ACU is running.
Stayed 1 night in Oct 2018

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cebu vacation
Nice inexpensive hotel,but no breakfast provided,no laundry service but it's advertised that it has.
Stayed 2 nights in Sep 2018

8/10 Good

David, Kingman AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff...always attentive to every need! My only gripe was that 50% of the time there wasn’t enough water in the tank to trip the shower heater on...so cold showers. Very close to a mall for shopping and eating and transportation. A very convenient place...I will stay again.
Stayed 6 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chills!
ALL the Workers are very cordial and helpful. The only gripe I have is that they don’t keep the water level high enough in the tank for showered. When the tank is low, the pressure is low, and it doesn’t trip the heater to turn on for a warm shower. In a week have had only 2 warm showers...the rest were cold....showering twice a day. Good location as is 200 yards from the mall and food/shopping/transportation.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was huge and clean. I was surpised not to find any toilet paper in the bathroom, but my time there was so short I didn't bother to ask.
Stayed 1 night in May 2018

8/10 Good

Joe, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. It is an older place, but well kept. The room was spacious and clean.
Stayed 2 nights in Apr 2018

4/10 Poor

Leonardo

Liked: Staff & service
Disliked: Cleanliness
Not worth it, even for proximity to airport
Its about 30mins to airport on a good day because of traffic and lots of lical bbq and food establishments walking distance. Place had really dirty floors, don’t walk barefoot. Outdated decor, noisy if neighbours are not careful, moldy sheets required a change and possible bed bugs gave wife multiple bites.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Hotel Europa!
Friendly and very assistive staffs. I will recommend to friends abd relatives. Much better if they will sell and cater foods for guests!
Stayed 2 nights in Oct 2017

2/10 Terrible

tim denny, mactan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a value for the money
the hotel smells as you enter, they attempted to blame it on recent smokers but it was the smell of musty unkempt surfaces. I booked a family room yet was surprised that it is no different from a standard room except they crammed in a bunk bed set. what good can be said about the place. the paint color was pleasing, tv worked. other than that I think you can find much better alternatives. this place is not in the business of servicing customers.
Stayed 1 night in Oct 2017

2/10 Terrible

janeta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

odilio

Disliked: Property conditions & facilities
Dont expect too much for the price you pay.
Hotel is ok,if you are too fuzzy with cleanliness then don't stay in this hotel. Staffs are ok they are accommodating. WIFI is available thanks goodness, No elevator, shower is not functioning well, light switch is dangerously near the shower that it gets wet when you take a shower.Single lock door and unfortunately not very secure, tried opening it with a card inserted through the door gap and it opens No phone inside the room no emergency numbers displayed anywhere, very noisy outside you can hear a lot of noise when new guest arrives in the middle of the night.Location is nice its near Gaisano grand mall a few minutes walk.
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Rated a bit higher that it is
In terms of local standards this maybe an OK hotel in terms of USA standards it is rated too high and also is a bit high priced like most local hotels that know travelers will likely over pay
Stayed 1 night in Aug 2017