With a stay at Gateways Inn & Restaurant in Lenox, you'll be within a 5-minute walk of Lenox Library and The Bookstore. .This hotel is 0.2 mi (0.3 km) from Ventfort Hall Mansion and Gilded Age Museum and 0.4 mi (0.6 km) from Shakespeare and Company.
What's nearby
Lenox Library - 3 min walk - 0.3 km
Ventfort Hall Mansion and Gilded Age Museum - 4 min walk - 0.4 km
Shakespeare and Company - 7 min walk - 0.6 km
Tanglewood Music Center - 2 min drive - 2.3 km
The Mount - 2 min drive - 2.4 km
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
Gateways Inn & Restaurant offers 11 accommodations with complimentary bottled water and bathrobes. 30-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, gift shops/newsstands, and wedding services.
Featured amenities include a business center and a library. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Wheelchair-accessible parking available
Things to do
Arcade/games room
Family friendly
Arcade/games room
Conveniences
Banquet hall
Gift shop/newsstand
Library
Guest services
Change of towels (on request)
Concierge services
Front desk (limited hours)
Housekeeping (on request)
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space
A meeting room
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
4 steps to reach property
Upper floors accessible by stairs only
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Dressing gowns
Bath or shower
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
30-inch flat-screen TV
Digital channels
Streaming services
Food and drink
Free bottled water
More
Iron/ironing board
Slippers
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Housekeeping is available for an additional fee and varies based on length of stay and unit size
Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox
Gateways Inn & Restaurant Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Full Breakfast. Live Music. Very Hospitable Staff.
Dennis
Stayed 2 nights in May 2023
6/10 Okay
Mark
Business traveller
7 May 2022
Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
suzanne
Stayed 2 nights in Aug 2021
2/10 Terrible
Robert
Travelled with group
2 Jun 2021
Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!
We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming.
The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton .
However the public areas were quite elegant, and breakfast was very good.
In short, we would not return having been in far better Inns in Lenox
I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.
It was the best of what staying at the Inn has to offer. Great owners/hosts who were engaging and interesting. And Michelle's breakfasts were amazing - a great chef indeed and really interesting food.