Christina was very helpful getting us oriented. We were a little disappointed that the breakfast part was not actually at the Chalet, it was up at the Saudade cafe, a short walk away. Also, there was no free coffee on premises, only tea. Why is this? Bed was comfortable and room was quiet at night, as long as guests above went to bed. Floors very creaky. This location is not very close to area attractions or old town, so there is a lot of walking on very steep hills. You need to be in shape!