Four Points by Sheraton Pleasanton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board
Property grounds
Lobby
Executive Suite, 1 Bedroom, Non Smoking | Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    4 min walk
  • Nation's Giant Hamburgers & Great Pies
    3 min walk
  • Dublin/Pleasanton Station
    15 min walk
  • Oakland, CA (OAK-Oakland Intl.)
    22 min drive

Room options

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center. .This hotel is 3.6 mi (5.7 km) from Pleasanton Golf Center and 3.8 mi (6.1 km) from San Francisco Premium Outlets.

What's nearby

  • Tommy T's Comedy House - 4 min walk
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive
  • Stoneridge Shopping Center - 4 min drive
  • San Francisco Premium Outlets - 4 min drive
  • Alameda County Fairgrounds - 8 min drive

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

Hotel with a 24-hour fitness center, a quick walk to Tommy T's Comedy House
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 214 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has 2330 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (2330 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
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Pleasanton Four Points
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4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 123 out of 1001 reviews" "
Rating 2 - Terrible. 100 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 1 night in Sep 2024

6/10 Okay

Patty

Liked: Cleanliness
Disliked: Property conditions & facilities
There wet racks in the floor boards of the balconies
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Taniesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Devante

Stayed 2 nights in Sep 2024

10/10 Excellent

Viki

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
It was very quiet, but the property was a bit spread out
Stayed 1 night in Sep 2024

2/10 Terrible

Delfina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchase hotel.com, I stayed on 9/14/24, originally room #158 Dirty, so we were moved to #253. I only stayed in 1 room, yet on my credit card charge $100 x2. I prepaid my room on hotels .com $122.99. So, clear my charges and return my money back to my account. I ask for management, yet rudly stated NO. Horrible experienc, dirty #158 all over the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Prakash

Travelled with family
Liked: Staff & service
Bathroom sink did not drain. If you open the tap for 5 seconds, you cannot open it again for. 10 minutes! The tub also had the same problem. By the time I finish showering, I am standing in ankle high water!!! Very bad for a Shereton. I did not have time to complain or change room. So when I went to checkout, I mentioned this, and the nice lady without even hesitating for a second said "we will waive the parking charge of $10". It felt as if ahe had the response ready! I got the $10 as a compensation for standing in dirty water! Oh well!
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my doctors office and Stanford Hospital.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2024

8/10 Good

Micah

Stayed 2 nights in Aug 2024

2/10 Terrible

candace

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
During check in other guests alerted us they found bed bugs. The staff was kind told us to contact Expedia for refund and that was smooth and easy to do good job Expedia good job front staff at hotel but the proposals is terrible with bed bugs
Stayed 1 night in Sep 2024

4/10 Poor

George

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in room. Mosquitos flew out of ice dispenser
Stayed 2 nights in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend thanks!
Stayed 6 nights in Aug 2024

4/10 Poor

Amarpreet

Aww w and w
Stayed 1 night in Aug 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Collier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been our choice the last two times we have visited Pleasanton. They have a great pool and an all around great property. The rooms have been clean and nice with plenty of room for our family to relax in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Property conditions & facilities
My kids enjoyed the salt water pool it wasn't cold it was at warm temp.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phoebe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
good customer service... will stay at this place again if happen to be in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024