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Lockport Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lockport Hotel

Lobby
Indoor pool
Standard Room, 2 Queen Beds | Living area
Blackout curtains, soundproofing, iron/ironing board
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Kenan Center
    4 min drive
  • Allie Brandt Lanes
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (599)
The price is NZ$173
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Quality Inn

About the area

Lockport

A stay at Lockport Hotel places you in the heart of Lockport, within a 5-minute drive of Lockport Caves and Erie Canal Discovery Center. .This hotel is 1.9 mi (3.1 km) from Lockport Locks and Erie Canal Tours and 2.1 mi (3.4 km) from Kenan Center.

What's nearby

  • Four Seasons Players - 19 min walk
  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Lockport Locks and Erie Canal Tours - 3 min drive
  • Allie Brandt Lanes - 5 min drive

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Suburban hotel with a fitness center and a 24-hour front desk
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 34-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 25 out of 174 reviews" "
Rating 4 - Poor. 22 out of 174 reviews" "
Rating 2 - Terrible. 22 out of 174 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I returned early afternoon to the hotel from visiting family member who just lost her husband. The hallway was dark and the ceiling lights were hanging down out of the ceiling and ceiling tiles were all over the floor. Not only was it a hazard to walk but having electrical hanging from the ceiling was unacceptable. I was never notified that it would be happening. The website never mentioned renovations. I shouldn’t have been put on a floor that would be renovated. I should have been given the option. I would like a refund. I couldn’t even find another hotel with availability to change. Going home wasn’t an option as I needed to be there to help my sister when she needed me during her loss.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Harish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Near By naigara - 30 minutes ride Friendly 24 hous available staff. Clean, Good washrooms, clean comfy roomms, good A?C value for money Good breakfast options.
Stayed 2 nights in Aug 2024

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees work hard all of time and people very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephany

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Tanvir

Disliked: Staff & service
Smallest rooms. Not enough parking for the guests.
Smallest room I have ever stayed. It’s so small comparing the price. They said they had free parking. Truth is parking lot inside and back of the building has very few spot. So I had to do street parking near the hotel. It was raining cats and dogs and I was soaked. Inexcusable considering it’s Long Island. Will never go back.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Liked: Staff & service
The property is being renovated so some slack must be given. Outside is a mess, but the rooms are immaculate. Since it's a non-smoking facility, ashtrays or receptacles should be put at each entrance as there are many butts on the ground just outside the doors. The staff is very friendly, and the cleaning crews are as well. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Adrian

Stayed 2 nights in Aug 2024

10/10 Excellent

Sajid

Very good for short stay, they didn’t clean breakfast area
Stayed 1 night in Aug 2024

10/10 Excellent

Raphique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Estefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping near by
Stayed 4 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Torn bedding and curtains. Cigarette damage on coverlet. Dirty bathroom including clumps of hair and spiders.
Stayed 1 night in Aug 2024

2/10 Terrible

Mohamed

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The city is nice. The property is very ill maintained. We had to wait at the check in for more than 15 minutes despite having two staff helping one customer with a complaint about billing. When I asked one of the stuff to help us, she said the other computer In the reception is not working and we have to wait for this computer station. The breakfast was really terrible. There is no varieties. It was only cooked egg and pork sausage. The breakfast area is very busy, unclean, and it’s quite understaffed. That receptionist was working in the dining area as well. When I asked her about food, she said they are preparing it in the kitchen. Then she came and said it’s ready. It was only sausage and eggs. When I asked her for cheese, she said we don’t have. She gave me a terrible look. An hour later we decided to check out, she never looked at us or said goodbye or come back.
Stayed 1 night in Aug 2024

2/10 Terrible

akhila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the room wasn't clean at all. It was like some one was in the room and just left. We had to reach out to the staff to get the room cleaned and they made us wait for like 25-30 mins. Such a terrible experience
Stayed 1 night in Aug 2024

8/10 Good

Elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some work in the main entrance, but the staff were very friendly and welcoming. Rooms are very clean Overall experience was great Not too close to shopping
Stayed 1 night in Aug 2024

2/10 Terrible

NIKHIL KUMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway and rooms are not clean at all.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average stay. The hotel is showing its age. Wi-fi is weak the farther away from the lobby. Everything in the room worked but showed its age and wear and tear.
Stayed 3 nights in Aug 2024

2/10 Terrible

Cesar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Structure falling apart and dirty. We did not dare to stay and booked an hotel room elsewhere. Expedia will loose its customer base if properties like these are shown in the search results.
Stayed 1 night in Aug 2024

4/10 Poor

Emanuel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked two rooms. The only Pros are the availability for last-minute bookings, good staff for the pricing. The Cons are the location specially if you don’t have a car, property bad conditions (smell musty, no shower curtain, old elevator) and also the cleanliness of the A/C and bathrooms need improvements.
Stayed 1 night in Aug 2024

4/10 Poor

Winifred

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired needing a facelift!
When we pulled in and I saw a temporary sign hung I figured we were in trouble. When I went into the room I went to the window and the entire window was covered with bushes, what the heck? The bed skirt had about a 12 inch tear in it dragging the floor. The entire hotel looked tired like it needed a face lift.
Stayed 1 night in Aug 2024

4/10 Poor

Alisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you walk in the hotel it smells of mildew and smoke. The ceilings are falling apart on the outside and in the room i stayed in. The pool was merky as well. The breakfast was underwhelming with only eggs, hashbrowns, cereal, etc.
Stayed 1 night in Aug 2024

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is due for renovation. First thing you notice is the smell of mold somewhere-/ though it seems there is an attempt to mask the smell. Exterior — grass is mowed neatly, but weeds everywhere along border. The room had no amenities— no soap in bathroom, no shampo, etc, There was a hair dryer bag, but no hair dryer. Only thing in bathroom were two washcloths and two small handtowels. No bath towels. When we called, they said housekeeping would not be in till 10 am, but we could pick up towels at the desk. Morning breakfast had scrambled eggs, burnt around edges, no meat, and partially cooked potato patties. Orange juice watered down and weak coffee that tasted like chicory— not coffee. No sweets and some bread for toast. You did have a choice between 3 cereals though. The best thing about the place was very nice staff at front desk. The greatest irony of the second rate experience was a required $50 deposit at check in in case there was room damage. There was nothing there to take or destroy. Lighting in room was an overhead light as you walked in and a lamp between beds. Two electric outlets for recharging electronic devices on opposite walls of the room … nothing more. There WAS a small refrigerator in the room that pulled out of the wall every time you opened the door, a single cup coffee maker with no coffee and 2 paper cups. Ice was available in the laundry room that smelled pungent and irritated the sinuses. However nothin was available to carry
Stayed 2 nights in Aug 2024

8/10 Good

Naveen Chandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent employees , provided nice service. It is good for weekend stay with family.
Stayed 1 night in Aug 2024