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Holiday Inn Hotel & Suites London, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites London, an IHG Hotel

Exterior
Indoor pool
Reception
Property amenity
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Pet-friendly
  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    15 min walk
  • Victoria Hospital
    4 min drive
  • London Convention Center
    6 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed (Minifridge)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room (Specialty)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (60)
Comfort Suites London

About the area

London

With a stay at Holiday Inn Hotel & Suites London, an IHG Hotel in London (Westminster), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This eco-certified hotel is 6.5 mi (10.5 km) from Fanshawe College and 0.5 mi (0.9 km) from Westminster Ponds.

What's nearby

  • White Oaks Mall - 15 min walk - 1.3 km
  • Victoria Hospital - 4 min drive - 3.0 km
  • London Convention Center - 6 min drive - 5.2 km
  • Covent Garden Market - 7 min drive - 6.0 km
  • Budweiser Gardens - 8 min drive - 6.1 km

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Babylon Pizza and Shawrma - ‬15 min walk

About this property

Holiday Inn Hotel & Suites London, an IHG Hotel

Eco-certified London hotel in Westminster with free parking
Holiday Inn Hotel & Suites London, an IHG Hotel offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 1215 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Hotel & Suites London, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 7-10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1215 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 24 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 10 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London, An Ihg
Holiday Inn Hotel Suites London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel
Holiday Inn Hotel & Suites London, an IHG Hotel London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel London

Holiday Inn Hotel & Suites London, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1039 reviews" "
Rating 8 - Good. 362 out of 1039 reviews" "
Rating 6 - Okay. 148 out of 1039 reviews" "
Rating 4 - Poor. 63 out of 1039 reviews" "
Rating 2 - Terrible. 50 out of 1039 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Nice and quiet stay.
Stayed 1 night in Aug 2024

10/10 Excellent

soni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and free parking.
Stayed 1 night in Aug 2024

6/10 Okay

Alein

Liked: Staff & service
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raniya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
The hotel was located conveniently. We were up graded to a king bed over 2 queens which was a pleasant surprise. The only situation was that I pre-purchased breakfasts but the restaurant was closed due to air conditioning problem. The manager handled it perfectly and refunded my money. The next day they were open and we had a lovely breakfast. We were told renovations were on lower level but we heard no noise. Beds were very comfy. Only complaint was weak water pressure in shower. There was a baseball tournament of young kids but they were all well behaved. I would recommend this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Would of stayed longer
Its everything was good, just when i turned on the shower all i could smell was mold for 5-10mim which i had to wait for it to go away bc i have allergies to all mold aside from the the lady who checked me in was amazing and very friendly there is alot of places to eat close by i didnt get to try the restaurant in the hotel bc i got there late and left really early and when i checked out the guy who checked me out was amazing as well
Stayed 1 night in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jim

It was good that they allowed dogs. The man behind the counter was rude and unable to understand
Stayed 1 night in Aug 2024

8/10 Good

Holly

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Property conditions & facilities
Efficient, nice room, good bed, clean, silent
Stayed 1 night in Aug 2024

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were big and very clean. Front desk was polite and fast. Close to restaurants and Timmies (2 min drive). Parking was free and easy. Close to the 401 exit. Great for us as we were there for a concert and just needed a quick in and out.
Stayed 1 night in Jul 2024

10/10 Excellent

Zoejoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

PAIGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was especially welcoming. Every staff member we encountered was well spoken and polite. They receive a 5-star rating in my opinion.. I specifically picked Holiday Inn Suites because I had previously stayed in a Holiday Inn Express in Kingston about 5-6 weeks ago and it was a beautiful hotel. In the photos advertising this hotel in London, it looked similar to its sister hotel in Kingston. Newer, cleaner and crisp. This was not the case. This is an older hotel going through renovations. I was given a room on the newly renovated floor. The door to the room kept sticking, as if the key pad and lock were not aligned properly when trying to open the door. The bathroom door handle was not properly installed. I let the front desk and maintenance know my concern as I did not want to be held accountable if the door handle suddenly broke off. Maintenance was called to come take a look. I was told that fixing the door handle would have to wait as it would take about an hour to take off the handle and put it back together on the door properly. The door frame had paint chipping off of it, as if it needed to be painted. The pool was dirty. I did not dunk more than my feet in it. The water was greenish in colour. There were things floating in it. The next day, the pool was out of order as it needed to be cleaned and chemicals be added. I specifically made sure the hotel I picked had a pool and we could not utilize it. I am still very disappointed about this.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mackenzie

Very nice!
Stayed 1 night in May 2024

10/10 Excellent

Jig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay visiting friends
Stayed 4 nights in Jul 2024

2/10 Terrible

Gerald

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights during a conference. Location is good as there are lots of dining options and amenities nearby. Staff and front desk were very friendly and helpful. Room was large and relatively clean if not a bit dated. Cleaning service was good.
Stayed 3 nights in Jul 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service
Central location, stores and restaurants nearby. Starbucks across the street. London doesn’t have much to offer but if you have to be there, you can do much worse than this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wilbur

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity and easily able to find the event planned to go to for reason of stay
Stayed 1 night in Jul 2024

8/10 Good

Tony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Excellent hotel. Helpful staff. Renovations didn’t bother us. Only comment is the toilet is lower than normal and we’re seniors
Stayed 2 nights in Jul 2024