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Holiday Inn Hotel & Suites London by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Point of interest
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View map
855 Wellington Rd S, London, ON, N6E3N5
  • Place, White Oaks Mall
    ‪14 min walk‬
  • Place, Parkwood Hospital
    ‪5 min drive‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

7.8 out of 10
Good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

8.0 out of 10
Very good
(18 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

London

With a stay at Holiday Inn Hotel & Suites London by IHG in London (White Oaks), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This hotel is 0.3 mi (0.5 km) from Landmark Cinemas 8 London and 0.6 mi (0.9 km) from Westminster Ponds.

What's nearby

  • Westminster Ponds - 8 min walk - 0.7 km
  • White Oaks Mall - 14 min walk - 1.2 km
  • Parkwood Hospital - 5 min drive - 1.8 km
  • Earl Nichols Arena - 6 min drive - 2.2 km
  • Victoria Hospital - 7 min drive - 2.5 km

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪Babylon Pizza & Shawarma - ‬15 min walk
  • ‪Jack Astor's Bar & Grill - ‬14 min walk

About this property

Holiday Inn Hotel & Suites London by IHG

Hotel in London with a fitness center and a 24-hour business center
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 1215 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Reviews

Holiday Inn Hotel & Suites London by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 425 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

Reviews

8/10 Good

zeina

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025

6/10 Okay

Carly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We chose this hotel for its pool and location. Staff were very friendly, and our room was clean. A few items to note: air conditioner was extremely loud; even with earplugs in it would wake us during a deep sleep. The toilet would not flush properly and made a dripping sound during the 45~ mins it took to fill back up. The condition of the pool was deplorable. The first night we arrived, the water was murky. The next day we arrived to the pool as it opened, we could see a layer of oil and debris mixing with the water. Upon checkout we voiced our concerns to the front desk person who informed us that it wasn’t their fault the pool was dirty- they had found a diaper in the two days earlier. They said they could not offer us a refund as we booked through Expedia but could send us a coupon via email for our next stay. The coupon did not come. We are out money for paying for public pools over the weekend because we didn’t feel safe swimming in the hotel pool water. If you’re a deep sleeper, want a clean room and won’t be swimming, this place is fine. If you want access to the pool and need something more reliable, perhaps consider a different hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Natilie

Liked: Property conditions & facilities
Disliked: Staff & service
do not recommend--check in took an exceptionally long time, and while checking in i was double charged for the room i booked. we received a room with a broken toilet, and were moved to a different room just before midnight.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Amazing service

The service was impeccable, we had a slight issue with our room and management addressed it so quickly and were truly amazing!
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service
The room is very clean the pool is terrible milky looking lots off floaties hair etc outside is under construction so understandable conditions unfortunately lots of homeless people close by
Stayed 1 night in Aug 2025

8/10 Good

Jodie

Stayed 1 night in Jul 2025

2/10 Terrible

Natilie

Travelled with partner
Disliked: Staff & service, amenities
I booked my reservation via Expedia and was double charged by the hotel. The hotel refused to refund the transaction and was incredibly unhelpful with trying to resolve this issue.
Stayed 1 night in Aug 2025

8/10 Good

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but the swming pool no good and no hot tub gym close is just to stay and sleep
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

ceceilia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
unsure about the deposit refund
Stayed 2 nights in Aug 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except for there was only one wheelchair parking and we had to park on the other side of the building both of us handicap.
Stayed 2 nights in Aug 2025

10/10 Excellent

JENNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac

Stayed 2 nights in Aug 2025

8/10 Good

J. P.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy & fast check-in. Staff was friendly & helpful. Will be even better when the restaurant is reopened. Would definitely stay there again. Room was large & clean & very quiet!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sintia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nicely decorated and clean. Very comfortable bed and pillows. Window blinds very good to shut light out during day if need to sleep as we did after a long road trip.
Stayed 1 night in Jul 2025

10/10 Excellent

rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Dennis

Stayed 2 nights in Jul 2025

6/10 Okay

Carl

Average
Stayed 1 night in Jul 2025

8/10 Good

James, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Total construction on main road (Wellington St) so getting to/from hotel is a challenge. In booking hotel Expedia shows "breakfast included" - but it is not - only Coffee available. No restaurant on site, but lots of restaurants within walking distance. TV is good and there is a list of channels provided; however, there is no GUIDE to see what's playing or upcoming, so you have to scroll each channel to see what's currently playing, but not what's coming up. No streaming service like Marriott hotels so you can't get Netflix, Prime, etc. - Overall hotel was satisfactory for the one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriele

Good place
Stayed 1 night in Jul 2025

6/10 Okay

Tony

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Room was nice. Noisy ice machine in hallway. No restaurant No coffee offered
Stayed 2 nights in Jul 2025

8/10 Good

stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service
bathroom door too tight and needs fixing room 810
Stayed 3 nights in Jul 2025