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Quality Inn London

2.5 star property

Photo gallery for Quality Inn London

Indoor pool, outdoor pool, open 9 AM to 11 PM, pool loungers
Lobby
Lobby
Property entrance
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast included

Explore the area

Map
400 Gop St, London, KY, 40741
  • Fresenius Medical Care
    ‪3 min drive‬
  • Daniel Boone National Forest
    ‪4 min drive‬
  • CHI Saint Joseph Health - Saint Joseph London
    ‪5 min drive‬
  • London, KY (LOZ-London-Corbin)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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In-room safe, iron/ironing board, cots/infant beds, rollaway beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1001)
The price is NZ$142
for 1 room
includes taxes & fees
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About the area

London

A stay at Quality Inn London places you in the heart of London, within a 5-minute drive of Fresenius Medical Care and Pittsburgh Community Park. .This hotel is 32.1 mi (51.6 km) from Cumberland Falls and 2 mi (3.3 km) from Daniel Boone National Forest.

What's nearby

  • Fresenius Medical Care - 3 min drive
  • Pittsburgh Community Park - 4 min drive
  • CHI Saint Joseph Health - Saint Joseph London - 5 min drive
  • Levi Jackson Wilderness Road State Park - 9 min drive
  • London Dragway - 20 min drive

Getting around

  • Blue Grass Airport (LEX) - 84 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪London Auto Truck Center - ‬14 min walk
  • ‪The Local Honey - ‬3 min drive
  • ‪McDonald's - ‬18 min walk

About this property

Quality Inn London

Hotel in London with free breakfast and a 24-hour front desk
Quality Inn London offers 60 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds available
  • Indoor pool
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds available
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 11 PM

Property is also known as

London Quality Inn
Quality Inn London
Quality London
Quality Inn London Hotel
Quality Inn London London
Quality Inn London Hotel London

Quality Inn London Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 129 out of 486 reviews
Rating 8 - Good. 144 out of 486 reviews
Rating 6 - Okay. 100 out of 486 reviews
Rating 4 - Poor. 62 out of 486 reviews
Rating 2 - Terrible. 51 out of 486 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Randall

Travelled with partner
Liked: Staff & service, amenities
Hot tub and pool
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Staff & service
Motel was pretty tired. Some maintenance issues (leaky showerhead). Road noise from the highway was VERY apparent. Breakfast was not worthwhile at all. Staff was exceptionally nice.
Stayed 1 night in Nov 2024

8/10 Good

justis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wont be staying here again. I find it an outrage a $100 fee if you are a local. And they consider a local anyone with a Kentucky address. No a local is any person who lives within a 50 mile radius not someone who lives in Covington. And I have stayed at two other London hotels which I will continue to patronize. I don't care if it is refundable.
Stayed 2 nights in Nov 2024

2/10 Terrible

Joshua

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Worn out dump plain out nasty. Blood was on the mattress protector. Led in bathroom hum so bad a elongated toilet seat on a round toilet...etc etc. My worst stay ever on hotel.com be warned its a dump. Wont let me add pictures go figure
Stayed 2 nights in Nov 2024

8/10 Good

Agnes

Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
👍👍👍
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Oct 2024

6/10 Okay

SHAWN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children
They charge a $100 deposit to your card that is not mentioned online. The sign in the lobby said this deposit was only collected for locals. We are from 4 hours away and we were still charged the deposit. We had 2 rooms and they charged this for each room.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

6/10 Okay

Sallie

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Cassandra

Disliked: Amenities, property conditions & facilities
I'm short - it's ok, but we wouldn't stay there unless were no other options. I think my husband would have preferred to sleep in the car. I really struggled to pick between 2 or 3 stars. The hotel was very inexpensive and allowed dogs, so that was great. The gal at checking was nice, but the computer system was giving her a hard time. Check in with a reservation took 15 or 20 minutes. The room smelled very stuffy and like it was an old smoking room that hadn't had the carpets cleaned. That was a big turnoff for us. The fridge worked, but was so noisy we had to unplug it. The breakfast was there, but if you're healh conscious, there really wasn't much of anything there for you. Again, low cost, and I understand that, but overall, the room smelling really bad was a huge turnoff. We checked in at 10 pm and really got the impression another room would be the same, so we didn't ask to change rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
I was very pleased with our serivce. The staff was very polite. My only complaint is that no access to washer n dryer . I had got my only pair of shoes soaking wet. Also there was no way for the front desk to get towels, in the pool area as well
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
No cable TV
Stayed 1 night in Sep 2024

8/10 Good

Jerica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique thing about this hotel was the pool. Was indoor/outdoor. You swam through a wall for the outdoor portion. The hit tub wasn't working while we were there, but you could still sit in the hot water. When you book through orbitz though, it confuses the front desk and they may try and make ya pay for rhe room again. But just ahow them your receipt. There is a 100 dollar deposit. You get it back the day you checkout though as long as theres no damages and nothing is missing. Was a very relaxing stay though
Stayed 2 nights in Sep 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was a group of people in the lobby area. They stopped everything they were doing a stared at us, made us uneasy to say the least. My son asked if we could leave. I entered, my kids refused despite having to use the restroom. Now the decor, if one would call it such was a mix of night time family skating rink or low budget rave from the ‘90’s. Entering there was no one at the front desk, so I went to the restroom. As I exited the restroom the group said their goodbyes and the attendant went to their post. The attendant checked me in and made it seem like there was a possibility my reservation wouldn’t work. Weird. While unloading there was a person smoking what didn’t smell like cigarettes. We were able to cancel the next nights stay. We stayed the night as they refused a refund despite being there less than an hour. The beds were comfortable, the pillows were not. Lamps were rusty and had a thick gritty layer of dust on them. There were definitely not enough outlets. The room and bathroom were tidy but not clean.
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was nice with comfortable bed and nearby restarants was a plus. The only bad thing is that the hot wasn't working, and that was a real dissapointment!
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was a good and clean room
Stayed 3 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
I would return the area had great restairnts sichs
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly.
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not working
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
It was not a good stay at all. At one point we were in the pool. The hotel manager invited all his friends and there kids to come and they took over the pool. You could over hear them talking about how there getting free rooms since tje rooms were not booked. We felt very uncomfortable so we left the pool are. The breakfast was bad you had an option of toast or a waffle. It was just terrible. The bathroom door wouldnt shut. The toliet seat was broken. I could keep going.
Stayed 2 nights in Jul 2024

2/10 Terrible

Leigha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures do not show how the place actually is dirty and gross
Stayed 2 nights in Jul 2024