Pros:
The staff is super kind and professional. The continental breakfast is great. They have a station outside to for pet poop clean up and disposal. The room was clean and comfortable. The pet fee was reasonable--$35/night. The most impressive room service menu I have ever seen.
Cons:
We ended up staying in the Extended Stay vs the actual hotel. The luggage carts are old & rickety & need upgrading. The handicap parking was really far from the door. There is a smell when you get into building at the elevator--like air freshener trying to cover up sulfur. Our room smelled like pizza rolls. There was no water in the vending machine. It wasn't out of water. Water wasn't an option. Just soda and sports drinks. When I went to use the tap, the water wouldn't get cold. It was hot & luke warm. When I took my dog out in the morning, I saw 4 men traverse the parking lot, 3 looked a bit suspect. And later when we were heading out for dinner, we saw a man walking through the parking lot get descended upon by two police vehicles. I get there's always a risk parking at a hotel, but I've never seen it walk through the parking lot or get arrested when he appeared to be minding his own business. My frustration is I spent over $400 for 2 nights here. To me that's a lot for a smelly room, no easily accessible water, distanced from the front desk and the breakfast area because we're in a different building, and clearly more foot traffic through the property than the average establishment.