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Ashmore Inn and Suites

2.5 star property

Photo gallery for Ashmore Inn and Suites

Interior entrance
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

7.0 out of 10
Good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Room, 2 Queen Beds, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(71 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(89 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Lubbock

With a stay at Ashmore Inn and Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Spectrum & OMNI Theater. .This hotel is 1.2 mi (2 km) from Lubbock War Memorial and 1.3 mi (2.1 km) from Huneke Park.

What's nearby

  • Huneke Park - 17 min walk - 1.5 km
  • South Plains Mall - 2 min drive - 2.7 km
  • Spectrum & OMNI Theater - 2 min drive - 3.0 km
  • Lubbock War Memorial - 3 min drive - 2.3 km
  • Burgess-Rushing Tennis Center - 3 min drive - 2.7 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪SONIC Drive-In - ‬7 min walk
  • ‪Sabroso - ‬10 min walk
  • ‪Whataburger - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk
  • ‪Krispy Kreme Doughnuts - ‬5 min walk

About this property

Ashmore Inn and Suites

Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lubbock? This hotel has 1744 square feet (162 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 699 out of 1522 reviews
Rating 8 - Good. 340 out of 1522 reviews
Rating 6 - Okay. 211 out of 1522 reviews
Rating 4 - Poor. 120 out of 1522 reviews
Rating 2 - Terrible. 152 out of 1522 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

toni, Maljamar

Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Jordon

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The wall paper was peeling and had black mold behind it in the bathroom, and the hotel hallways themselves with clear packaging tape to try and conseal it. The plug ins were very unsafe as they didnt hold the plug in in and felt like theyd fall from the wall at any moment. Y
Stayed 1 night in Dec 2025

2/10 Terrible

Lacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were initially given a room, it stated it was a non-smoking room, however upon opening the door, the smell of cigarette smole was unbearable. We reported this to tge front desk, received a different room. TV was broken, heater was loud and made banging noises all night, chairs were so old and worn, tile in bathroom misding. Not worth the $200.
Stayed 1 night in Dec 2025

8/10 Good

Travis

Stayed 2 nights in Dec 2025

4/10 Poor

Marissa

Travelled with family
Disliked: Cleanliness, amenities
The room was under impressive being the cost of the room. First the door on the outside to get on the side was broken so anyone just walk in. They dont have an elevator.The room did not have hand soap ,refrigerator would not close because of the block pertruding out of it. The remote did not connect to the t.v. to turn it on. The lamp on the table by the phone glitch the whole time it was on so not fuctioning. No directions on how to use the shower being it is unusual to turn it on I had to call the front desk to ask. We were not warned if the key touches our keys of phones it will reset and wont work then you cant get in your room. So then you have to get it reset at the frontdesk. There is so much more but that was the gist of. We did jot pay low buget money to expect the quality we recieved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ron

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Great staff.
Stayed 1 night in Dec 2025

4/10 Poor

Travis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities. The towels were stained. There was grass on the bed. The shower didn't drain. The toilet flushed repeatedly.
Stayed 1 night in Dec 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Reginald

Stayed 2 nights in Dec 2025

6/10 Okay

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Hotel in tired, everything is ready and should be replaced.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiran

Stayed 1 night in Nov 2025

8/10 Good

Aryn

Stayed 1 night in Dec 2025

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Amenities
It was dated, but clean. The staff was very nice.
Stayed 2 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
everything was nice and clean . But there was a clanking we assume from plumbing because it quit when everyone started quiet for the night. also the toilet seat was broken but the lady at the front desk said she would make sure it got fixed. everyone was very polite.
Stayed 1 night in Dec 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Used to stay here all the time. Found out new owner a year ago and property went from 8 to 4. Won’t stay there again. Didn’t feel safe due to people staying there.
Stayed 2 nights in Nov 2025

8/10 Good

Cindy

Stayed 1 night in Nov 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room had bed bugs, reported it to the front desk, emailed the hotel on the company website and never heard from anyone at the hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities
Took 4 times back and forth to get a magnetic key that worked. Pool was down. Stayed a week ago , asked for wake up call at 6 am. Got woke up at 3:30 am. Last night asked for call at 5:30. Got woke up at 2:30 am. Food for breakfast was cold. Should call health department. Very disappointing, won't go back.
Stayed 1 night in Dec 2025

2/10 Terrible

Selma

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Shower stall doesn’t drain . Mold on the floor of the shower under the shower mat . Signs of damage everywhere, with clear tape on the walls where the vinyl is coming off . Milk , orange juice and apple juice kept in a container in a refrigerator. Not dispensed . I won’t be back ever !
Stayed 2 nights in Dec 2025

4/10 Poor

Ted

Travelled with family
Disliked: Cleanliness, amenities
I have no idea how this hotel could possibly get an 8.0. First the basic infrastructure of the hotel across the board we sub-satisfactory. Wall, floorboards, carpet, bathroom, bed, etc. all looked dingy and cheap. Everything felt like it needed to be upgraded and better maintained. Felt like a Motel 6. The the cleaning was terrible. I’m not picky, but one of the bed covers had hair all over it. The other one had jam on one side of it. My daughter wanted to leave the place because she was so creeped out by it. They were nice enough to change us to a room where the hotel Host said “that cleaning lady that does that floor is better“ she was not surprised at our report of the dirt in the corners and everywhere in the room we first got. Compared to any other experience I’ve had in a hotel rated 8.0 this felt like a shack compared to a mansion. Unfortunately, we paid in advance. From now on, I will try to never paint advance so that we can walk away if we need to. Of course the pictures make the place look so much better than it really is. Still I’m wondering if something shifty happened that they could get an 8.0. It makes absolutely no sense that people would give it that rating. The other hotels that were similar. We’re getting 5.0 ratings 4.0 ratings. It feels dubious.
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Overall, I think
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025