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Ashmore Inn and Suites

2.5 star property

Photo gallery for Ashmore Inn and Suites

Interior entrance
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

7.0 out of 10
Good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(84 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
Quality Suites Lubbock Southwest
Lubbock
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,008 reviews
The price is NZ$132
includes taxes & fees
7 June - 8 June
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About the area

Lubbock

With a stay at Ashmore Inn and Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Spectrum & OMNI Theater. .This hotel is 1.2 mi (2 km) from Lubbock War Memorial and 1.3 mi (2.1 km) from Huneke Park.

What's nearby

  • Huneke Park - 17 min walk - 1.5 km
  • South Plains Mall - 2 min drive - 2.7 km
  • Spectrum & OMNI Theater - 2 min drive - 3.0 km
  • Lubbock War Memorial - 3 min drive - 2.3 km
  • Burgess-Rushing Tennis Center - 3 min drive - 2.7 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪SONIC Drive-In - ‬7 min walk
  • ‪Sabroso - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk
  • ‪Whataburger - ‬6 min walk
  • ‪Krispy Kreme Doughnuts - ‬5 min walk

About this property

Ashmore Inn and Suites

Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lubbock? This hotel has 1744 square feet (162 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn

Ashmore Inn Lubbock

Ashmore Lubbock

Ashmore Hotel Lubbock

Ashmore Inn and Suites Hotel

Ashmore Inn and Suites Lubbock

Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 707 out of 1615 reviews
Rating 8 - Good. 355 out of 1615 reviews
Rating 6 - Okay. 226 out of 1615 reviews
Rating 4 - Poor. 134 out of 1615 reviews
Rating 2 - Terrible. 193 out of 1615 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
light over sink broke. staff was courteous. food was excellent! Thank you.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rigoberto

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel, Odonnell

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great staff. Centrally located. Would stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The staff there really go above and beyond & everything was great. 💜
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Love the staff, they feel more like family than just people who work at a hotel I happen to be staying at who couldn’t care less. Samantha, the front desk manager is very kind and goes out of her way to make sure everyone is taken care of, she’s one of the few that can
Stayed 1 night in Feb 2026

6/10 Okay

John

Stayed 1 night in Feb 2026

10/10 Excellent

Joni

Liked: Cleanliness, amenities, property conditions & facilities
Favorite hotel
Stayed 1 night in Jan 2026

6/10 Okay

alexander

Liked: Cleanliness, staff & service
A/c wasn’t working correctly
Stayed 1 night in Feb 2026

6/10 Okay

Estefana

Liked: Cleanliness, staff & service
The hotel in itself needs a , frmuch needed renovation. Check in was easy, staff friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

4/10 Poor

ELIZABETH

Stayed 1 night in Feb 2026

6/10 Okay

Jesse

Travelled with family
Liked: Amenities
I’ve stayed at this hotel a couple of times before and although those were pleasant experiences, this one was not. The first room they put me in, the door was actually broken and did not lock properly. The AC did not work. The floors, bathroom and sink were not very clean. They moved me to another room which the AC worked great. However, the room itself was not very clean. There was hair in the sink and stains on the walls along with the wallpaper in the bathroom literally peeling off the wall. The bed was not comfortable. It actually felt like a very old mattress and on one side Of the bed I slept on, it dipped while the other side was very hard and uncomfortable. The breakfast left something to be desired. The eggs were OK but the biscuits were very hard, cold and stale. They looked and felt like they were 3 to 4 day old biscuits. Pretty gross. The parking lot is pretty scares. There is a truck who had a hitched trailer to it and took up the entire front parking and left no room for anyone else to park. When I let the front desk person know, they basically looked at me and said, “Well, what do you want me to do about it?” How about a little professional courtesy and see if there’s anything you could do so the rest of us wouldn’t have to park far away especially given I had my elderly mother with me who requires a handicapped parking. In any case, this is more than likely the last time that I will stay here because it was not worth my peace of mind and wallet.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Samantha at the front desk was amazing checking me and my family in great customer service skills. She is amazing anything goes wrong she’s always willing to fix it…
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness
The room was clean, but the only problem is that both ice machines were not working.
Stayed 2 nights in Jan 2026

6/10 Okay

Fengqin

Stayed 1 night in Feb 2026

2/10 Terrible

Dexter

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty. The lights in the jacuzzi room did not work, the pillows were stained. The man at the front desk was very friendly, but we checked out after about an hour and went to a different hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, for starters on the Expedia app, I booked a suite which was supposed to include a living area and when I went to check in, I was told we know you booked a suite, but Expedia doesn’t have it on their site right so you are actually booked in a handicap room, which had no kitchenette no living room. Then I just accepted that and I was like OK that’s fine but whenever I go to the room, the TV wasn’t working the remote wouldn’t work. The room smelled like smoke even though it was a non-smoking room I asked could somebody come fix the TV? They couldn’t figure out what was wrong with it so they said can we move you to another room? I was moved to another room and then had the same issue with the TV. I went back to the front desk, asked for another controller if maybe they could fix it for me and they gave me another controller and that still didn’t work and when I went to ask if someone could fix it, they were very nonchalant about telling me we don’t know what’s wrong and basically I had to just deal with it so I was in a room with no television all night. Needless to say this is probably the worst experience I’ve ever had at any hotel I’ve ever stayed at.
Stayed 1 night in Jan 2026

4/10 Poor

Wyatt

Business traveller
Disliked: Cleanliness, amenities
We stayed at the Ashmore for work a few years ago and it was great. Clean rooms, happy hour, lots of perks. I believe it changed hands and now it’s very dated and not as well kept. There was also mold in the shower. We left after the first night.
Stayed 2 nights in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 1 night in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 2 nights in Jan 2026

10/10 Excellent

Salvador

Stayed 5 nights in Jan 2026