Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Lobby
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
Suite, Multiple Beds, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • South Plains Mall
    ‪4 min drive‬
  • Lubbock Christian University
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

With a stay at Comfort Inn & Suites in Lubbock, you'll be within a 15-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 1.6 mi (2.6 km) from Ballet Lubbock and 1.9 mi (3.1 km) from West End Center.

What's nearby

  • West End Center - 6 min walk - 0.6 km
  • South Plains Mall - 4 min drive - 3.4 km
  • Lubbock Christian University - 6 min drive - 4.4 km
  • Texas Tech University - 7 min drive - 7.4 km
  • University Medical Center - 8 min drive - 8.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪SONIC Drive-In - ‬5 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Twin Peaks - ‬19 min walk

About this property

Comfort Inn & Suites

Hotel in Lubbock with free breakfast and a 24-hour business center
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! We are here 3 days a week for work and the staff is always excellent!!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort

Make sure to confirm you reservation again!

I arrived on a trip from another state to learn my reservation, which was booked through a third party had been cancelled per the hotel rep. This lead to a lengthy wait and multiple calls before I could check in after a flight across country. Very frustrating, especially with confirmed booking on my end and the end of the third party. The hotel pointed blame while I suffered the uncertainty of check-in with a paid for booking. Once in my room, the hotel condition was average with no major concerns about the stay. Would definitely second guess a future stay due to this experience. However, the housekeeping staff was amazing and very concerned with me having all my room needed during my stay! Kuddos to such an amazing team!
Stayed 3 nights in Jan 2025

8/10 Good

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The gentleman who served breakfast was an absolute delight!! He was so kind to my grandchildren. Thank you for a wonderful stay.
Stayed 1 night in Jan 2025

4/10 Poor

Adriana

Business traveller, Travelled with partner
Disliked: Amenities
No hot water had to shower with cold water, called front desk and maintenance guy was suppose to take care of it never did. Morning once again showered with cold water
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but everything was great.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff members were friendly and mattresses were comfortable. There were more electrical outlets than I have seen in any hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

This was our first stay at a Comfort Inn in years. It was blissfully quiet and comfortable — a wonderful value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, amenities
Enjoyed my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia, Miami

Stayed 2 nights in Jan 2025

8/10 Good

Tina, San Angelo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Jan 2025

10/10 Excellent

Kk

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast the staff at night are the best!
Stayed 1 night in Jan 2025

6/10 Okay

Keshia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The two king size beds was very comfortable The room was really big The only thing that I did not like there was no internet or no TV. And the shower head did not work They need to replace the shower head.
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

6/10 Okay

Azucena, Houston

Liked: Cleanliness
T
Stayed 1 night in Dec 2024

10/10 Excellent

Valdemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, decent breakfast, hot tub and pool worked.
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was fine. Breakfast was good. Only issue was you can hear foot steps and ppl talking . So if that bothers you, you may want to pick another hotel
Stayed 4 nights in Dec 2024

8/10 Good

lupe

Stayed 2 nights in Dec 2024

6/10 Okay

Jan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stay was good, breakfast was good. Seems safe area. Only bad issue was the thin walls and hearing ppl walking above us.
Stayed 1 night in Dec 2024