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Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • South Plains Mall
    ‪4 min drive‬
  • Lubbock Christian University
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Lubbock Southwest, TX

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1244)
The price is NZ$153
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About the area

Lubbock

With a stay at Comfort Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.9 mi (3.1 km) from West End Center and 2.1 mi (3.3 km) from South Plains Mall.

What's nearby

  • West End Center - 6 min walk - 0.6 km
  • South Plains Mall - 4 min drive - 3.4 km
  • Covenant Lakeside Hospital - 5 min drive - 5.4 km
  • Lubbock Christian University - 6 min drive - 4.4 km
  • Texas Tech University - 7 min drive - 7.4 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪SONIC Drive-In - ‬5 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Twin Peaks - ‬19 min walk

About this property

Comfort Inn & Suites

Hotel in Lubbock with free breakfast and a 24-hour business center
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Azucena, Houston

Liked: Cleanliness
T
Stayed 1 night in Dec 2024

10/10 Excellent

Valdemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, decent breakfast, hot tub and pool worked.
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel was fine. Breakfast was good. Only issue was you can hear foot steps and ppl talking . So if that bothers you, you may want to pick another hotel
Stayed 4 nights in Dec 2024

8/10 Good

lupe

Stayed 2 nights in Dec 2024

6/10 Okay

Jan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was good, breakfast was good. Seems safe area. Only bad issue was the thin walls and hearing ppl walking above us.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed staying
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not the cleanest
Room and bathroom were dirty. Froot Loops and other food on floor, desk and in chairs from previous guests and bathroom had toothpaste splatter all over faucet and mirror. It was 1am, we were tired feom traveling so I cleaned the bathroom myself so we could get ready and go to bed. Just gross. Staff was super friendly, beds comfortable and linens clean. Was hoping for more cleanliness. We reavel a lot and like to find comfy, clean places to stay along the way and we continue to stay at thise places. May give it another try, maybe just a bad day for the cleaning crew.
Stayed 1 night in Dec 2024

10/10 Excellent

Melih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel conveniently located near everything you might need, including shopping, dining, and a gas station.
Stayed 1 night in Dec 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Gooood
Stayed 1 night in Dec 2024

8/10 Good

Laising

Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Family Traveling
We are a family of seven, and the hotel room was very spacious! The staff was wonderful. Our room was cleaned with extra garbage bags given for us as we are such a large family. Plus, breakfast had something everyone can eat, and we have many allergies.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect, comfortable, and affordable stay as our family of 5 (with a special needs baby) was traveling to northern New Mexico for a family Christmas!
Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Bathtub was rusty.
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in: Carol checked us in. She was rude to begin with, but it became worse. The restroom in our room was dirty. I went down to report this to the front desk. I told Carol, I told her that it worried me, what if the linens weren't changed, Carol's response, "they are fine, besides you're stuck in that room because there are no available rooms to change you too". My first thought, I can spend my $$$ anywhere, you rude .so n so Second thought, housekeeping came up, cleaned the restroom, stripped the beds. Report the rudeenss. NEVER STAY HERE AGAIN
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, the breakfast was good, and the staff were very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara, Kirbyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suited our needs. quiet and kids loved the heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It’s okay
The place is older and area immediately surrounding is run down. You have to drive to everything. The breakfast was not very good and the elevator was very scary as it makes a loud sound at the second floor. The beds were amazingly comfortable and we had a suite so plenty of room to move around and to put baby activity areas. The lobby is very basic and the floors were creaky so nothing to draw me back to it.
Stayed 2 nights in Dec 2024

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Looked good on the outside.
The ladies at the front desk were excellent! I had locked myself out of my room and they came to the rescue. The hotel facility over all was clean and in order as it should. The room we stayed in was in need of maintenance and upkeep. The bathroom tile had two pieces that were loose and pulled up with ease. The shower walls looked like it had been cleaned bout three of four visitors ago, scale build up that you could take your fingernail and scrape it off. The bathroom over all needed a thorough cleaning. The shower head nearly worked. The HVAC system needed work, the heat barely worked, the air output was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Ubaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024