With a stay at Altstadt Hotel Magic Luzern, you'll be centrally located in Lucerne, a 4-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. .This hotel is 0.1 mi (0.1 km) from Lucerne Town Hall and 0.1 mi (0.1 km) from Rosengart Collection.
What's nearby
Lucerne Town Hall - 1 min walk - 0.1 km
Chapel Bridge - 2 min walk - 0.2 km
KKL Lucerne - 7 min walk - 0.6 km
Lion Monument - 11 min walk - 1.0 km
Chateau Guetsch - 17 min walk - 1.4 km
Getting around
Lucerne (QLJ-Lucerne Train Station) - 7 min walk
Zurich Airport (ZRH) - 62 min drive
Restaurants
Restaurant Rathaus Brauerei AG - 1 min walk
Hirschenplatz - 1 min walk
Restaurant Zunfthaus zu Pfistern - 1 min walk
Bierliebe & Friends - 1 min walk
Mr. Pickwick Pub - 2 min walk
About this property
Altstadt Hotel Magic Luzern
Adults-only hotel in Lucerne
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided.
This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site.
Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Valet parking on site (CHF 32 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person
Things to do
Shopping
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
26-inch TV with cable channels
Food and drink
Espresso maker
Minibar
More
Fan
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 23 per person
Valet parking fee: CHF 32 per day
Late check-out fee: CHF 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne
Altstadt Hotel Magic Luzern Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
That was one of the best hotel accommodation we ever had before. They upgraded up to honeymoon room and it had hands down the best view over the Lucern! The rooms were large and clean. We even ended up to buy breakfast there because it was decent for the money they charge.
It was very good,lovely open windows,elevator,nicely decorated..also interesting
Edmond
Stayed 1 night in Nov 2024
8/10 Good
Paul
Travelled with partner
22 Nov 2024
Disliked: Staff & service
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases
Hotel said it had parking but they didn’t have available
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Save yourself and your trip by not booking this property. All the things mentioned in other reviews (webs, check in at other hotel, no parking, terrible odour in the room, and flight of stairs) are all true. I wasted 1 hr just to find the hotel, another hr to cancel the property and find another hotel because the hotel was in such poor state.
Neha
Stayed 4 nights in Oct 2024
10/10 Excellent
Jacqueline
16 Oct 2024
Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
We reached the hotel on the 6th October. The reception staff namely; Kay was very helpful and accomodating, on our request we were provided the room a bit earlier than the check-in time. Our room was on the 6th floor. After check-in we went around the Lucerne Lake. After coming back to the hotel we found that the elevator was not working so we went to the reception and informed the front office man who expressed his inability to do anything because no technician would be available on that day as it was a Sunday. I explained to the front office man that it would not be possible for my wife to climb the stairs and he should shift us to another property. To our absolute pleasure and surprise we were accommodated in a suite on the 1st Floor
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!