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AC Hotel Carlton Madrid by Marriott

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Carlton Madrid by Marriott

Exterior
Front of property - evening/night
Lounge
Lounge
Minibar, in-room safe, laptop workspace, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Museo Nacional Centro de Arte Reina Sofía
    4 min walk
  • Atocha Station Memorial
    7 min walk
  • Prado Museum
    14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

AC Hotel Atocha by Marriott

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1018)
The price is NZ$442
for 1 night
includes taxes & fees
6 Dec - 7 Dec
AC Hotel Atocha by Marriott

About the area

Madrid

With a stay at AC Hotel Carlton Madrid by Marriott, you'll be centrally located in Madrid, just a 4-minute walk from Museo Nacional Centro de Arte Reina Sofía and 14 minutes by foot from Prado Museum. .This hotel is 1.1 mi (1.8 km) from El Retiro Park and 1.2 mi (1.9 km) from Puerta del Sol.

What's nearby

  • Prado Museum - 14 min walk - 1.2 km
  • El Retiro Park - 2 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.1 km
  • Puerta del Sol - 3 min drive - 2.0 km
  • Plaza Mayor - 3 min drive - 2.1 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Hotel with a fitness center, a short walk to Museo Nacional Centro de Arte Reina Sofía
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Galerie - This bar specializes in local cuisine and serves breakfast only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • La Galerie

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (2519 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews" "
Rating 8 - Good. 397 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Stayed 1 night in Aug 2024

10/10 Excellent

Nazer A

Travelled with partner
Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

10/10 Excellent

Regulo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Breakfast can use some work but very good overall!!
Stayed 4 nights in Jul 2024

8/10 Good

Christopher, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul

All was good. Desk clerk was very helpful, greeted me with a smile. Can’t ask for anything better. Thank you very much! Saul
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

CESAR C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, bien el hotel, caro para el nivel
Stayed 3 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Samyr, San Pedro Sula

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Gladys

Liked: Cleanliness, staff & service
The hotel is small and doesn’t have a friendly entry with baggage. Very basic if you compare the rate paid as they have a short menu at the restaurant like a dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional , friendly , rooms very clean , Close to train station , dinning , bus and metro lines , very safe to walk in the area . 5 stars . El personal muy amable y profesional , habitaciones limpias . Cerca de lineas de tren , metro y autobus . Muchos lugares para comer y se siente seguro caminar en la calle . 5 estrellas ,
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
A Great Hotel for Your Madrid Stay
We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

amir

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy
The hotel lobby was under construction and extremely noisy!
Stayed 4 nights in Jan 2024

10/10 Excellent

tresa a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
Stayed 1 night in Dec 2023

10/10 Excellent

tresa a

Stayed 1 night in Dec 2023

10/10 Excellent

tresa a

Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Stayed 3 nights in Dec 2023

10/10 Excellent

Anurag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, staff, amenities, and convenient
I stayed in a newly renovated 7th floor room with a private terrace with views of Madrid and an outdoor shower, table with chairs and umbrella/sun shade. The room was great. It had an ironing board with iron, mini-fridge, spa tub, tea kettle, views from the bathroom and bedroom, external shutters for light blocking and as an extra barrier against street noise—however, noise was never a problem. I slept super-well. The 7th floor is the top floor so you also needn’t worry about noise from above. This was my third or four stay at this hotel. In the past, I always asked for an interior room facing away from the street, as I am a light sleeper and noise sensitive, but this room was way better. I love the location of this hotel. It’s convenient and in the heart of things but on a not-too-busy street. It’s an easy 7-minute walk from Atocha train station, a few minutes walk to the metro, a few minutes walk to the Reina Sofia Art Museum, which always my first stop in Madrid (so I can visit Picasso’s painting, “Guernica”). It’s close to restaurants, ATMs, cafes, the Prado and Retiro Park. A well-stocked Corte Ingles Super Cor mini-mart is just steps down the block, if you desire snacks, a fine wine, or ready made salad. The staff is kind, friendly and helpful. If English is your only language, don’t worry, they’re perfectly fluent. I would recommend this hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

Ahmad

Travelled with family
Liked: Cleanliness, staff & service
Not so good
Stayed 1 night in Nov 2023