We were welcomed warmly and passed over to another member of their team to check-in. Reception was in a room above the bar, lounge, meeting area but hardly enough room for one guest and the team member. I was offered one key and had to ask for another which was a bit strange because normally you are asked if you want two keys.
The downstairs lobby, bar, lounge and the outer rooms was a clutter of sofas, couches, arm chairs, low tables, flamingos, palm trees, reflection pond and so much stuff hanging from the ceiling such as dried grass or drapes that offered no real purpose. It was as if the word boutique was exaggerated.
The room was on the second floor via a slope downstairs and around the next corner also with drapes on the inside for no reason at all. The room was cozy and also had drapes hanging from a wire above the beds and completely in the way.
Air conditioning was seasonal we later found out so had to sleep with the door open to get some draft in there. Very uncomfortable. We had to ask for an additional hand towel and we told that we had to ask the following morning.
The staircase was sort of half carpeted but there were no rods to keep the carpet safe and in place. I think health and safety must differ from the UK because anyone not paying attention could trip and fall.
We didn't take breakfast but it looked ok and was served to you.
The entry after 12.00 is via a locked middle door via your key card and it isn't that easy to find.
It was functional though.