Hotel Regina

4.0 star property
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Terrace/patio
Property entrance
Luxury Penthouse, Hot Tub (Terrace)
Daily buffet breakfast (EUR 25 per person)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Plaza de Santa Ana
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About the area

Madrid

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via and Puerta del Sol. .This hotel is 0.6 mi (1 km) from Plaza de Cibeles and 0.7 mi (1.1 km) from Prado Museum.

What's nearby

  • Gran Via - 3 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬1 min walk
  • ‪Sala de Despiece 2 - ‬2 min walk

About this property

Hotel Regina

Central hotel with a 24-hour fitness center connected to the convention center in Madrid
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 175 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Caramba

Things to do

  • 24-hour fitness centre

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 85
  • Grab bar in shower
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 75
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Select comfort bed

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1844 out of 2145 reviews" "
Rating 8 - Good. 234 out of 2145 reviews" "
Rating 6 - Okay. 39 out of 2145 reviews" "
Rating 4 - Poor. 15 out of 2145 reviews" "
Rating 2 - Terrible. 13 out of 2145 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the Hotel Regina, the staff were very helpful and friendly and the hotel has a nice modern decor. My room had most things you need and the bed was comfy, my only complaint is that I could randomly hear very loud running water, which I think must have been the showers in the rooms next to me. So not sure the rooms were soundproofed as described. The breakfast buffet was lovely, lots of choice and very friendly service, although no english tea bags. The hotel is very central and I would recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff fantastic breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce, Shoreline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel Regina was perfect for our first visit to Madrid. The location is ideally central and walkable to most major attractions. Very friendly and helpful staff. We will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio, Apex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta este hotel! Ya hemos estado en dos oportunidades y lo recomendamos.
Stayed 2 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast buffet! The selection was amazing so many choices and so beautifully presented
Stayed 2 nights in Aug 2024

10/10 Excellent

Mehrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, everything was great
Stayed 2 nights in Sep 2024

10/10 Excellent

howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great staff excellent breakfast comfortable beds
Stayed 3 nights in Sep 2024

10/10 Excellent

Sundip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Madrid!
One of the best hotel stays we have ever had in 25 years!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were blown away by the service and hospitality at Hotel Regina. If we come back to Madrid we will be staying here 100%. Our experience couldn’t not have been better.
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean nice rooms in excellent condition, very friendly staff, and an outstanding breakfast buffet (included with Expedia VIP). There are 3 rooms on the first floor which are super convenient since there is a stairway and the buffet is on the first floor. Location is across the street from the Fairmont at a fraction of the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danelia, Sugar Land

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting for the next time!
The perfect hotel for a visit to Madrid! Excellent location, within walking distance to most attractions and a metro station right at the hotel entrance. The rooms are comfortable and very clean. The service was great, 5 star service! The breakfast was very tasty. We will return and choose this hotel without a doubt!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, like all the other reviews said. The staff could not have been more helpful or friendly, and every consideration was taken immediately. The room was lovely and clean and had wonderful amenities. The daily cleaning was top-notch and the hotel overall could not have been more perfect. And it’s situated within walking distance to most of the major attractions. At the very least, a short cab right away. A huge thank you to Hotel Regina!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Waikanae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Prado and restaurants. 30 mins walk train station or Palace nice staff clean friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff was very friendly and accommodating. The breakfast was great. Can walk to most places, will definitely return!
Stayed 1 night in Sep 2024

6/10 Okay

Enok

Travelled with partner
Disliked: Cleanliness
I recently stayed at the Hotel Regina in Madrid and was disappointed with my experience. The constant construction noise made it difficult to relax, and the room cleanliness left much to be desired. Overall, the hotel didn’t offer good value for money, and I wouldn’t recommend it for a comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time we stayed in this hotel. Great location. Very friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing find of a hotel. Located just behind Gran Via. The room was very clean and tidy, and the breakfast spread was amazing. Staff was helpful and polite, and was always smiling. I would stay again in a heartbeat though the room was not v large. This was even an upgraded room due to hotels.com membership!
Stayed 2 nights in Aug 2024