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Hotel Riu Plaza España

4.0 star property

Photo gallery for Hotel Riu Plaza España

Porch
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪14 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1662)
The price is NZ$547
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Barceló Torre de Madrid

About the area

Madrid

A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This eco-certified hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.7 mi (1.2 km) from Puerta del Sol.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Puerta del Sol - 14 min walk - 1.2 km
  • Plaza Mayor - 15 min walk - 1.3 km
  • Prado Museum - 5 min drive - 2.7 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Taberna Rincón de Reyes - ‬2 min walk
  • ‪Faborit - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk

About this property

Hotel Riu Plaza España

Eco-certified hotel with bars and a fitness center
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 10 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3106 out of 3959 reviews
Rating 8 - Good. 537 out of 3959 reviews
Rating 6 - Okay. 174 out of 3959 reviews
Rating 4 - Poor. 66 out of 3959 reviews
Rating 2 - Terrible. 76 out of 3959 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Niovi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hussain

Stayed 1 night in Dec 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best at Madrid
Stayed 1 night in Dec 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Eva

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Seleccioné una habitación de lujo con balcón. La vista es adecuada pero lateral. La habitación era estándar, amenities ninguno, más que dispensadores de jabón y shampoo pegados a la pared. Ningún otro amenity, ni siquiera gorrito de baño o algún tipo de jabón especial. En general bien, pero considero que el valor de la habitación no compensa lo que se recibe a cambio.
Stayed 1 night in Dec 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espectacular
Espectacular hotel con todo tipo de detalles. Super serviciales.
Stayed 1 night in Dec 2024

10/10 Excellent

Yeinet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Super clean. Very good costumer service. I highly recommend this hotel for anyone visiting Madrid. It’s very centrally located
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with family
This is my first time at this property, I will definitely stay here in the future
Stayed 2 nights in Dec 2024

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

YULEIDY

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was large and breakfast good (though hot food could be better). Bedding wasn’t great and hotel seems dated. Thermostat in room did not work and got quite cold at night. Front desk was notified, never fixed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! This hotel is perfect!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Madrid and our stay here best of all the euro trip for us ! David and Daniel super kind and attentive
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good, breakfast too basic
Stayed 1 night in Dec 2024

2/10 Terrible

Hugues

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited two hours to get checked in even after arriving at 3PM. They staff were not honest and kept telling us it was “Expedia’s” fault but that was just a lie for them not to take accountability. Specially a front desk clerked calls Ibrahim gave us the run around for hours and then just “left” because his shift was over.
Stayed 2 nights in Dec 2024

8/10 Good

ramon

Stayed 1 night in Dec 2024

10/10 Excellent

hubert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel desde servicio,limpieza y comodidad.Divina la mesa buffet del desayuno y la terraza 360
Stayed 3 nights in Dec 2024

8/10 Good

Cirilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

se ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gilsis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel !
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super elegante.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin, waxhaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. first day i took an uber to the palace and on my second day took the hopoff and hopon bus and realized that most of the popular tourist attractions were within walking distance of the hotel. I arrived at 9am for a 3 pm check in and the reception went out of their way to get a room ready within the hr. I wasted $ going out for breakfast, to later realize how good the included breakfast was.
Stayed 2 nights in Oct 2024

10/10 Excellent

serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to find a nice restaurant
Stayed 2 nights in Dec 2024

10/10 Excellent

RUOCONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great breakfeast.
Stayed 2 nights in Dec 2024