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Hotel Riu Plaza España

4.0 star property

Photo gallery for Hotel Riu Plaza España

Porch
Creator video - submitted by Blonde Travel
Exterior
Restaurant
Outdoor banquet area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(295 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(214 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(117 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(40 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(73 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(63 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Madrid

A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.7 mi (1.2 km) from Puerta del Sol.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Puerta del Sol - 15 min walk - 1.3 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Garra Bar - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬3 min walk

About this property

Hotel Riu Plaza España

Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 15
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3875 out of 4905 reviews
Rating 8 - Good. 612 out of 4905 reviews
Rating 6 - Okay. 234 out of 4905 reviews
Rating 4 - Poor. 90 out of 4905 reviews
Rating 2 - Terrible. 94 out of 4905 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Salvador

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
En el Rooftops del hotel acosan todo el tiempo a los huespedes se supone que si llevas varios diaz en el hotel y te as identificado no tendrian todos los diaz preguntarte que si estas hospedado , tambien te hacen sentir mal porque no puedes disfrutar de unos tragos cada ves que pides un trago o cualquier pedido te obligan a pagar cada trago es decir si te tomas 10 cervezas te ibligan a pagar 10 veces una por una alegando que entran personas de la calle y se van sin pagar que esas son las reglas del hotel di un rrecorrido por el area con una creveza para mirar y disfrutar de la vista y un trabajador llamado juan carlos se dirigio a mi con tremendo mal caracter y prepotencia acosandome y obligandome a sentarme que tenia que tomarme esa cerveza sentado le dige que era huesped y me dijo que esa eran las reglas de la casa con tremenda prepotencia y mal caracter otros trabajadores me digeron que era porque entravan personas de la calle y se ivan sin pagar y que tengo que ver yo que soy huesped por 11 diaz conque la gente de la calle se. valla sin pagar ,de los guardiaz de seguridad y porteros no tengo quejas son muy amables gracias
Stayed 9 nights in Feb 2026

10/10 Excellent

Milagro

Liked: Cleanliness, staff & service
Excelente servicio y el hotel muy bonito
Stayed 3 nights in Feb 2026

10/10 Excellent

Paul, Slingerlands

Stayed 6 nights in Feb 2026

10/10 Excellent

GERMAN

Stayed 2 nights in Feb 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Outstanding service, location and breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful place to stay. Great location. Incredible service. Wonderful rooms. Great amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at this hotel. The staff were exceptionally polite, professional, and always ready to help with a genuine smile. Their kindness and courtesy truly made a difference in my experience. The room size was excellent — very spacious, comfortable, and well-organized, providing plenty of space to relax after a long day. The breakfast was another highlight of my stay. There was a great variety of options, all fresh and well-presented, catering to different tastes and preferences. Overall, I highly recommend this hotel and would definitely stay here again.
Stayed 7 nights in Feb 2026

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Their clean room, staff and breakfast menu.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jaber

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 5 nights in Feb 2026

8/10 Good

Alexandra, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Great place and location close to gran via and major interesting places to visit
Stayed 1 night in Dec 2025

10/10 Excellent

Aniuska

Travelled with partner
Liked: Cleanliness, amenities
Muy bonito lo único que las habitaciones no tiene. Aire acondicionado ellos disen que como el clima está frío no lo ponen y uno pasa calor hay que abrir las ventanas para poder dormir bien me Parece que no está bien eso aunque el tiempo esté de frío se necesita aire acondicionado en las habitaciones
Stayed 5 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Breakfast was also amazing!
Stayed 2 nights in Feb 2026

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
A fantastic hotel for families and couples alike. Great location, breakfast included in the room rate, excellent service, and an amazing rooftop terrace with city views.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2026

6/10 Okay

Mario

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Room spacious and clean. Breakfast was very good. Location easy and convenient. But as its on a main road, the noise at night was too loud. Woke up several times every night due to sirens, motorbikes, car horns.
Stayed 3 nights in Feb 2026

8/10 Good

MEI LING

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 3 nights in Feb 2026

8/10 Good

Katryna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were great and up to date, location was also perfect! Breakfast was good but I wouldn’t pay $30 euro per person for it. Only downsides were that parking was expensive (32 euro) and the garage didn’t work so we were stuck inside for 10 + minutes and never got some sort of refund. In addition, I think there was some sewage leak and it had a strange smell on our second day.
Stayed 1 night in Feb 2026

6/10 Okay

Jimi daniel

Travelled with family
Liked: Cleanliness, staff & service
Our biggest regards to Lucas at the front desk who helped change our room as 1st room was located aside all ventilation so was very noisy. Unfortunately not the best overall quality for a hotel with this reputation.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michaela

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast & doormen & rooftop bar! Although our room did not have a view, we were able to see plenty around the hotel. Very spacious and clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Damas

Stayed 1 night in Feb 2026

10/10 Excellent

carlos roque

Stayed 1 night in Feb 2026

10/10 Excellent

Ellia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very attentive staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Courteous staff, great place to stay
Stayed 2 nights in Feb 2026

10/10 Excellent

asaf

Stayed 1 night in Feb 2026

10/10 Excellent

Cinthya, Escazu

Stayed 1 night in Feb 2026