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Hotel Riu Plaza España

4.0 star property

Photo gallery for Hotel Riu Plaza España

Porch
Creator video
Reception
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View map
C/ Gran Via, 84, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪15 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(263 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(190 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(98 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Family)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room (Family)

9.0 out of 10
Wonderful
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(59 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(57 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Madrid

A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.7 mi (1.2 km) from Puerta del Sol.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Puerta del Sol - 15 min walk - 1.3 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Garra Bar - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪T8 Tea Bar - ‬1 min walk

About this property

Hotel Riu Plaza España

Hotel with bars, steps from Gran Via
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Reviews

Hotel Riu Plaza España Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 3482 out of 4425 reviews
Rating 8 - Good. 571 out of 4425 reviews
Rating 6 - Okay. 210 out of 4425 reviews
Rating 4 - Poor. 77 out of 4425 reviews
Rating 2 - Terrible. 85 out of 4425 reviews

Reviews

10/10 Excellent

Makhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family

Madrid

Just incredible
Stayed 3 nights in Jul 2025

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a wonderful experience, the hotel is beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in Madrid at Hotel Riu Plaza

Our 7 night stay at this hotel was amazing! It is the perfect location in the heart of Madrid. The breakfast buffet was excellent with great variety and superb quality. The view from the rooftop restaurant is not to be missed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
What a beautiful facility. The staff was very pleasant and helpful. The property offered great amenities including the pool, the bars and included breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular . De primera
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing hotel!! The rooms are clean, the service is perfect and the breakfast is excellent! The location is great too, we walked the entire time. We had a balcony with view of the Palacio Real, it was fabulous! The pool is a bit small, but we weren't in Madrid to bathe in a pool so not an issue to me.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paolo

Stayed 1 night in Jul 2025

10/10 Excellent

Laura del Pilar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente! El hotel súper bien ubicado, el staff muy amable y el desayuno delicioso y muy completo.
Stayed 2 nights in Jul 2025

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were outstanding. The only disappointment was that we ate at the rooftop restaurant the the service was horrrible. The server never came by and when we asked another server for something, they would radio our server, who would eventually come by and then the same cycle over again. I would NOT recommend eating at the rooftop restaurant.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 5 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel Overcrowded at my date.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 3 nights in Jul 2025

10/10 Excellent

Jordi, the woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Great new/renovated hotel. Very close to the center and many of Madrid’s attractions but no in the middle of the crowded areas. Very easy to walk to all the shops and the park. Amazing views from the 27th floor with glass bridges that were fun for the kids.
Stayed 1 night in Jul 2025

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Riu Plaza España – Stunning Views, But Disappointing Policies We loved the unbeatable location and panoramic rooftop views at Hotel Riu Plaza España. However, several policies made our stay uncomfortable. First, the room’s air conditioning was impossible to regulate. Despite asking for help and trying different settings, the thermostat kept dropping, leaving us freezing. We eventually had to turn it off entirely just to sleep comfortably. Second, access to the rooftop bar was tightly controlled. We were stopped at the front door by a new doorman who didn’t recognize us, even as hotel guests. The guest policy is unnecessarily strict—you’re allowed one guest per day, but to access the rooftop together, you must exit the hotel and re-enter with your guest. The process felt intentionally discouraging, which was frustrating for rule-abiding guests like us. Lastly, we were repeatedly asked to have our Uber drivers stop around the corner—despite a brutal European heat wave—while other guests easily boarded cars right at the main entrance. This inconsistency felt unfair. The hotel seems more focused on monetizing the rooftop than on treating guests with the comfort and respect they deserve.
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis, San Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love it!!!
Stayed 2 nights in May 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing rooftop lounge. Many options for breakfast. Staff very nice. Only thing the wait for the elevators and its automated features. All in all we had a great time.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vinsky

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Stayed 1 night in Jul 2025

10/10 Excellent

Yamila, Miami Lakes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service, breakfast was really good
Stayed 3 nights in Jun 2025