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Hotel Riu Plaza España

4.0 star property

Photo gallery for Hotel Riu Plaza España

Porch
Creator video - submitted by Blonde Travel
View from property
Outdoor banquet area
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(281 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(206 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(114 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(61 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About the area

Madrid

A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.7 mi (1.2 km) from Puerta del Sol and 0.5 mi (0.8 km) from Royal Palace of Madrid.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Taberna Rincón de Reyes - ‬3 min walk
  • ‪Garra Bar - ‬1 min walk

About this property

Hotel Riu Plaza España

Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3709 out of 4701 reviews
Rating 8 - Good. 592 out of 4701 reviews
Rating 6 - Okay. 224 out of 4701 reviews
Rating 4 - Poor. 85 out of 4701 reviews
Rating 2 - Terrible. 91 out of 4701 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great Xmas experience !!
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
should have omelette guy for breakfest :) very beautiful hotel. view up top is amazing rooms are very nice very clean and i’ll come back
Stayed 1 night in Nov 2025

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
Excelente atención, muy amable el personal, el buffet muy rico y completo! Definitivamente vuelvo al riu
Stayed 7 nights in Dec 2025

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Friendly staff. Among best breakfast spreads you will find anywhere
Stayed 2 nights in Dec 2025

10/10 Excellent

ANTONIO

Stayed 2 nights in Dec 2025

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

4/10 Poor

Edwin

Travelled with group
Disliked: Cleanliness
I stayed five nights at Hotel Riu Plaza España and it was a very disappointing experience. I had stayed before with my family and always liked it, but this was my first time alone and it will be my last. When I arrived, the room was clearly not cleaned properly: the bathroom had hair everywhere, visible dirt, and trash still in the bin from a previous guest. I called to report it, waited too long, and had to go downstairs myself. Since the hotel was full, they said the only option was to send someone to clean. The first person who came seemed annoyed and spent only a few minutes “cleaning,” and the bathroom was still dirty afterwards. I had to go back a second time, and another person was sent. By then I felt uncomfortable having to repeatedly allow people into my room for something that should have been correct from the start. My privacy was affected just to receive a basic standard of cleanliness. What disappointed me the most was the lack of proactivity and empathy: no real apology, no follow-up, and no courtesy gesture. I work in customer service, so I know how situations like this should be handled to maintain trust, and this was not it. Unfortunately, I can no longer recommend this hotel after this experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nadia

Stayed 1 night in Dec 2025

10/10 Excellent

Jesus Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous, room clean and quiet, rain shower is spectacular, and breakfast is delicious (one of the best I ever had). My only suggestion for future guests is not to rent a car if you’re going to visit Madrid. The streets are not easy to drive, you can end up with an accident or a fine and in this hotel the parking is very, very small, not suitable for vans or SUV’s.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Dec 2025

10/10 Excellent

Dulce Maria Gonzalez

Stayed 6 nights in Dec 2025

10/10 Excellent

German

Stayed 1 night in Dec 2025

10/10 Excellent

Luis Gerardo

Stayed 4 nights in Dec 2025

10/10 Excellent

William

Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in the heart of Madrid. The location is excellent, easily accessible to train station and all the tourist site. Breakfast is abundant and delicious! Great customer service from beginning to end. Will definitely stay again if I visit Madrid again
Stayed 3 nights in Dec 2025

10/10 Excellent

ALI

Stayed 1 night in Dec 2025

10/10 Excellent

Anie Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the service. The juices, and the churros were the most attrative items to ne
Stayed 4 nights in Dec 2025

10/10 Excellent

WILSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good the stay and the services all your staff are really friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Joy

Travelled with group
Everyone was wonderful!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Efrain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, really good breakfast buffet.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marilyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un maravilloso servicio y atención al publico, un lugar maravilloso 100% recomendable
Stayed 6 nights in Dec 2025

10/10 Excellent

Humberto

Stayed 7 nights in Dec 2025

10/10 Excellent

Daymi, Hialeah

Stayed 4 nights in Nov 2025