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Hotel Riu Plaza España

4.0 star property

Photo gallery for Hotel Riu Plaza España

Porch
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room (Family)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room (Family)

9.0 out of 10
Wonderful
(33 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(52 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(46 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.6 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(49 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(85 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(247 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(172 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

2 bedrooms, in-room safe, desk, free cots/infant beds

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Madrid

A stay at Hotel Riu Plaza España places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.7 mi (1.2 km) from Puerta del Sol.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Puerta del Sol - 15 min walk - 1.3 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Taberna Rincón de Reyes - ‬2 min walk
  • ‪Faborit - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk

About this property

Hotel Riu Plaza España

Hotel with bars, steps from Gran Via
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 10 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3312 out of 4207 reviews
Rating 8 - Good. 555 out of 4207 reviews
Rating 6 - Okay. 191 out of 4207 reviews
Rating 4 - Poor. 70 out of 4207 reviews
Rating 2 - Terrible. 79 out of 4207 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Amazing but….

The hotel has an unbeatable location, the breakfast is outstanding, great service and the rooms are spacious and comfortable. However, during our stay, the air conditioning at rooms were off due to the ‘cold season’, and sleeping with the windows open was both noisy and less comfortable due to the lack of cool air. Guests should have the option to control the AC in their rooms according to their preference.
Stayed 3 nights in Apr 2025

2/10 Terrible

Joseph

Stayed 1 night in Apr 2025

6/10 Okay

javier, Miami

Travelled with group
Liked: Staff & service, amenities
Muy buena localización con excelente servicio de sus trabajadores. Room nada excepcional. Pasamos mucho calor pues no prenden el aire acondicionado solo en verano según nos comentaron los trabajadores. Apenas podíamos dormir del calor. No se si el hotel es pet friendly por qué en la cama nos encontramos un insecto muy parecido a una garrapata. Enseguida nos limpiaron la habitación y nos pusieron nueva ropa de cama. Lo mejor del hotel el servicio de Sus trabajadores , el roof top bello y la localización. Lo peor las habitaciones y el calor que pasamos para dormir
Stayed 2 nights in Apr 2025

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y facilidades
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel, San Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a great perk and the view from the rooftop.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was great;but the Air cooditionder sucked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was great. Included breakfast was amazing. Air coordition was poor.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great product, poor service

Rooms were nice, buffet breakfast was good and the hotel is well located, but the checkin process was excruciating. We had a multi-room booking and it felt like the reception staff were trying to make it as difficult as possible for us to access our rooms with different members of our group arriving at different times. They spoke to us as if we were making trouble and weren’t to be trusted. We had triple occupancy rooms and they originally said nobody could access rooms until all three people had arrived, which is absurd. They eventually backed down after some arguing and negotiating. However, with the whole process taking over half an hour, this made us late for one of our activities, which we ended up having to cancel. I’d like to be able to recommend this hotel for other reasons but unfortunately won’t be able to until this bureaucratic process is addressed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Location
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well run, good spot, great rooftop views of Madrid

I was a delight to stay here. A very large hotel but so efficiently run. Nothing is any trouble to the staff and they have you sorted before you even know you need sorting. The roof top bar was an amazing bonus. Madrid before your eyes. Only negative was we couldn’t lower the room temperature no matter what we tried. It may have been a seasonal thing. I would definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Staff was friendly but the hotel condition was outdated. Madrid was very warm but the air conditioning was inoperative, the hair dryer didn’t work and the room was a little dirty. I won’t be going back.
Stayed 2 nights in Apr 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 8 nights in Mar 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean throughout. Polite and friendly staff. Fantastic breakfast buffet and rooftop terrace. Execellent transport connections. We would have liked the pool to be open, but thats our only complaint!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at Gran Via next to plaza España. Amazing location to walk around. Lots of places to eat. Hotel has a rooftop bar and as hotel guests you get preference in seating. Overall, loved the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. I highly recommend this hotel for visitors in Madrid
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very nice hotel, the situation is excelent
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Friendly and helpful staff and perfectly located.
Stayed 2 nights in Apr 2025

6/10 Okay

SHIVANI

Stayed 1 night in Mar 2025

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location at the Gran Via & Plaza de España with lots of stores and restaurants. The sky bar is great but needs to improve the bar system in the 27th floor. Very inconvenient as a traveler that you have to pay everything at the bar, restaurant, room service and not consolidated with your room. Everything is prepaid even when you check in. Might be a mistrust or something else?
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Amenities
Great staff, great location Wish there was some English channels on tv
Stayed 1 night in Apr 2025