No Air Conditioning on when we arrived, room took 3 hours to cool down (we were told it would take 10 minutes). Jacuzzi tap broken, we complained, they said they would fix it which they did not. Housekeeping does not seem to follow a plan, coffee cups missing many days, then one would show up, streaks on mirrors, towels not replaced, sand in tub. Restaurant was horrible, worst dinner and breakfast ever. Noisy rooms not much in sound deadning, had to complain because of noisy neighbor which was dealt with quickly so kudos on that. Hotel on very busy street, so need white noise to sleep. Would not stay there again, too many issues.