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The Palmer House Resort, Ascend Hotel Collection

3.0 star property

Photo gallery for The Palmer House Resort, Ascend Hotel Collection

Property amenity
Property amenity
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Golf
Individually decorated, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

Map
5383 Main St, Manchester Center, VT, 05255
  • Green Mountain National Forest
    ‪1 min walk‬
  • Lye Brook Falls
    ‪11 min walk‬
  • Manchester Designer Outlets
    ‪12 min walk‬
  • Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the area

Manchester Center

Centrally located in Manchester Center, The Palmer House Resort, Ascend Hotel Collection is within a 15-minute walk of Lye Brook Falls and Manchester Designer Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Gander Gallery and 1.3 mi (2.1 km) from American Museum of Fly Fishing.

What's nearby

  • Lye Brook Falls - 11 min walk
  • Manchester Designer Outlets - 12 min walk
  • Southern Vermont Arts Center - 4 min drive
  • Golf Club at Equinox - 4 min drive
  • Hildene - 9 min drive

Getting around

  • Albany Intl. Airport (ALB) - 75 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Zoey's Double Hex - ‬3 min drive
  • ‪The Works Bakery Cafe - ‬14 min walk
  • ‪Charlies Coffee H - ‬11 min walk

About this property

The Palmer House Resort, Ascend Hotel Collection

Lakefront hotel with a golf course and free breakfast
The Palmer House Resort, Ascend Hotel Collection offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. These individually decorated accommodations have separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 50 guestrooms featuring flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Practice your swing on the golf course and enjoy other recreational amenities, such as outdoor tennis courts and an indoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a satisfying meal at Clove + Maple serving guests of The Palmer House Resort, Ascend Hotel Collection. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Clove + Maple - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Clove + Maple

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Fishing
  • Golf course
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Mini-fridge
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Golf clubs
  • Luggage storage
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.49 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 790 reviews
Rating 8 - Good. 254 out of 790 reviews
Rating 6 - Okay. 94 out of 790 reviews
Rating 4 - Poor. 33 out of 790 reviews
Rating 2 - Terrible. 23 out of 790 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey Palmer House
Room was spacious and clean. Liked that it had wood look floors rather than carpeting. Well kept for an older property. Friendly staff and a respectable breakfast. There in an off season so not crowded.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and the staff was friendly and very accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, PHILADELPHIA

Stayed 2 nights in Oct 2024

10/10 Excellent

Marykate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. We loved Michael! All staff were super friendly. Beautiful location.
Stayed 1 night in Nov 2024

4/10 Poor

carrie, Ojai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For $300 a night this is a motel. There was not a mirror in the room and the bathroom vanity was so small we couldn’t get ready for the wedding we were there for . The bed was uncomfortable. There were 3 thermostats in the room, I’m not sure which one worked . Landscaping was messy and parking lot access had broken stairs .
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, PHILADELPHIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noah at the front desk was friendly, helpful and professional. She was wonderful. Our room was changed so we had a wonderful view of the Vermont mountains. The grounds were groomed and just as advertised.

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Emile, Everett

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's a very large property with lots of amenities in a great location for leaf peeping. Property is a little dated....staff is really trying hard.
Stayed 2 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a suite which had many nice features but we did not notice the heat was not working until the morning. Enjoyed the pool and indoor hot tub.
Stayed 1 night in Oct 2024

2/10 Terrible

Adina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Smelled awful. Like had been smoked in for years and they tried to cover up the smell with cheap perfume. Disgusting! Old and needs updated. Way overpriced. We should have went back to the office to get our money back and not stayed.
Stayed 1 night in Oct 2024

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE!! This was supposed to be a 3 star accommodations but it was terrible. The room we were in hasn’t been updated and I would say it’s probably a health hazard. The walls in the bathroom are not even dry wall. The only redeemable quality was the grounds. The casement windows were a joke. We tried opening one and the knob fell off. The hairdryer didn’t work, and the coffee machine was filthy. At $300 a night, I expected a little more. This was a non-smoking property but as I was walking up to check-in, the manager (lady) was smoking and blew the smoke right in my path. So unprofessional and gross.
Stayed 2 nights in Oct 2024

6/10 Okay

Presley

Liked: Cleanliness, staff & service, room comfort
Nothing special
This is a 50+ year-old motel they call a “resort”. It is just a 50+ year-old motel. Someone made a limited attempt to update it.
Stayed 1 night in Oct 2024

4/10 Poor

lester

Stayed 1 night in Apr 2024

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable walking distance to stores and restaurants. Comfortable room with updated bathroom. We wished the golf course had been manicured to where we could enjoy our game without loosing the balls in long grass. The tennis courts were fantastic. Great indoor and outdoor pool. Have stayed here many times and will return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great property and we stayed on one of the suites. Very spacious with a jacuzzi tub and we played pitch & put on their golf 9 hole area
Stayed 2 nights in Sep 2024

6/10 Okay

Leesa, Montpelier

Nice neighborhood and walkable to the town. Excellent restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our two nights there!!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property was updated and clean. Property held many amenities that could be used by the guests.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff and continental breakfast options.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

John, wethersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Thank you for room upgrade.
Stayed 2 nights in Sep 2024

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay at the Palmer House again. First day of arrival we were told no outdoor pool as it was being repaired. On our second day, there was no hot water until the following afternoon. The bathroom and living area were dirty and the beds were very firm. We asked about a discount for the lack of hot water and they said, well it came back on in the afternoon, but I explained we had hiked the day before and were not able to take hot showers that evening or morning and had plans to go out for the day. Overall the service and property was not what I expected to experience.
Stayed 3 nights in Aug 2024