Located in Troy, Best Western Troy Hotel is within a 15-minute drive of World's Largest Catsup Bottle and Gateway Conference Center. .This hotel is 7.7 mi (12.4 km) from Edwardsville Arts Center and 7.9 mi (12.7 km) from Kruta Bakery.
What's nearby
Gateway Conference Center - 10 min drive
The Gardens at SIUE - 14 min drive
Cahokia Mounds State Historic Site - 15 min drive
O'Fallon Family Sports Park - 22 min drive
Gateway Arch - 22 min drive
Getting around
St. Louis Gateway Station - 22 min drive
St. Louis Lambert Intl. Airport (STL) - 33 min drive
Restaurants
McDonald's - 14 min walk
Casey's General Store - 6 min drive
Bobby's Frozen Custard - 5 min drive
Cracker Barrel - 2 min walk
Fire-N-Smoke Wood Fired Kitchen - 4 min walk
About this property
Best Western Troy Hotel
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:30 AM–9:30 AM
Things to do
24-hour fitness centre
Indoor pool
Family friendly
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Business services
24-hour business centre
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV channels
LED TV
Premium channels
Food and drink
Coffee/tea maker
Microwave
Mini fridge
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy
Best Western Troy Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was fine . Clean, stocked and the biscuits and gravy were wonderful...
George
Stayed 1 night in Sep 2024
6/10 Okay
Randal, Elkhart
22 Sept 2024
Liked: Property conditions & facilities
Average, did not service room although we stayed two nights
Randal
Stayed 2 nights in Sep 2024
10/10 Excellent
William
19 Sept 2024
Comfortable bed
William
Stayed 1 night in Sep 2024
6/10 Okay
James
Travelled with partner
19 Sept 2024
Disliked: Property conditions & facilities
Dingy dirty. Did not clean room daily
James
Stayed 3 nights in Sep 2024
4/10 Poor
Thomas
Travelled with family
15 Sept 2024
Disliked: Staff & service
Front desk worker was rude and charged my card multiple times. Said it would be back on my card in a little while. Went back to desk hours later to inform her that isn’t how lodging works with that account and I wouldn’t have access to those funds for 30 days. When I reminded her she said it would be back on my card in a little while she said she never said that. Extremely rude!!
The guy at the check in desk at like 10 at night was awesome! Really helped take the edge off of a long day of travel.
Verified traveller
Stayed 2 nights in Aug 2024
10/10 Excellent
Michelle
3 Sept 2024
Michelle
Stayed 2 nights in Aug 2024
4/10 Poor
Verified traveller
3 Sept 2024
Disliked: Cleanliness, staff & service
Reserved a room for three nights. They did not once come in for cleaning service or bring new towels. I had to go to The front desk to get clean towels. The bathroom was filthy. After I told them the bathroom needed cleaned, they still did not do any cleaning service.
Other than being a little noisy since it was right off the highway, and the outside looking a bit shabby, this was good for the price. The room was big and clean. It even had a kitchenette that we were not expecting. The staff was friendly and helpful.
The bed linens were dirty and used. There was peoples hair, fuzz from black clothes and food stains on pillows. Though we had the ac on, the room was incredibly warm and humid all night. There was no breakfast available at 6:30, the man who was late getting it ready was preparing food without gloves. And they had let fruit sit out overnight. We decided to leave without eating. We went to check out and no one was at the front desk, other guests must have been tired of waiting as their was other keys just thrown on the front desk! Right before we walked out someone ran out of a room to finally check us out.
I'll politely say that you get what you paid for or shouldn't pay for random, questionable stains on the blankets, walls, and bathroom. The towels were old and frayed. There were bugs that looked like fleas crawled everywhere.
Joanna
Stayed 3 nights in Jul 2024
6/10 Okay
Jennifer
Business traveller, Travelled with partner
19 Jul 2024
Disliked: Cleanliness
Room was filthy. Gnats coming out of the bathroom sink drain and hoovering around drain holes - shower, toilet sink. Super dusty and cob webs in lamps. Ice cream in freezer. Dried food on floor along bed frame. Headboard dusty.
I liked the nice selection of tv channels.