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Holiday Inn Express Syracuse Airport by IHG

2.5 star property

Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Indoor pool, pool loungers
Interior
Standard Room, 1 King Bed
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Destiny USA
    ‪6 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • New York State Fairgrounds
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Indoor pool

Hampton Inn & Suites Syracuse North Airport Area

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.8 out of 5, Exceptional, (1030)
The price is NZ$331
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hampton Inn & Suites Syracuse North Airport Area

About the area

North Syracuse

Located in North Syracuse, Holiday Inn Express Syracuse Airport by IHG is in the suburbs, within a 10-minute drive of Onondaga Lake Park and Destiny USA. .This hotel is 5.6 mi (9 km) from Erie Canal Museum and 5.7 mi (9.1 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 6 min drive - 6.8 km
  • The Oncenter - 8 min drive - 9.9 km
  • JMA Wireless Dome - 11 min drive - 11.4 km
  • New York State Fairgrounds - 12 min drive - 12.0 km
  • St. Joseph’s Health Amphitheater at Lakeview - 14 min drive - 13.1 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Plank Road Ice Cream - ‬2 min drive
  • ‪Zebb's Deluxe Grill & Bar - ‬19 min walk

About this property

Holiday Inn Express Syracuse Airport by IHG

Suburban hotel with free breakfast and airport shuttle service
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Syracuse Airport by IHG. A complimentary buffet breakfast is served on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in North Syracuse? This hotel has 300 square feet (28 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1040 reviews
Rating 8 - Good. 254 out of 1040 reviews
Rating 6 - Okay. 128 out of 1040 reviews
Rating 4 - Poor. 85 out of 1040 reviews
Rating 2 - Terrible. 80 out of 1040 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service
The room I reserved was handicap accessible (for my mom and myself). The room was located right by the elevators, on the 2nd floor, directly above the entrance. So all night we heard loud voices by the elevator, and the entrance doors opening and closing. Plus the shades in the room did NOTHING to block out the blue neon sign from outside. It was like daylight all night. I got absolutely NO sleep, and had to be downstairs to catch a 4am shuttle. The desk NEVER called for our wakeup at 3am (requested 2x), and the people behind us in line did not receive theirs either! If you are going to charge $160/night AT LEAST have the desk staffed at all times! Or have a phone number posted to call for assistance. Super annoying to not have anyone their to ask to have our room moved! I live in Hawaii, but travel back to Syracuse every December for theholidays. Ive been staying at your hotel for the last 7years. I WILL NOT be returning. And you can be sure I will share this review across social media.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly, hotel clean and close to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to know it was 15 dollar per day for parking to leave car while you are away on trip
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Trygve

Stayed 1 night in Dec 2024

8/10 Good

Polly

Stayed 1 night in Dec 2024

2/10 Terrible

Raymond, Reykjavik

Stayed 1 night in Dec 2024

8/10 Good

Mario, Stockton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Gerri

Travelled with family
Liked: Property conditions & facilities
Great property to stay in. The staff was so nice and place was clean and really cutely decorated. We definitely will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service

10/10 Excellent

Melissa

Liked: Staff & service, amenities, property conditions & facilities
Perfect for a night before flight airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary, Antwerp

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing stay
No shuttle driver at the Holiday Inn Express Syracuse Airport (a no show the day of my trip) - not a pleasant surprise at 4:45 am.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5 mins from the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Liked: Property conditions & facilities
Disliked: Amenities
Always lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

joan, myrtle beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The computer was not working for the public.
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Clinton

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to airport! Especially when you land at midnight
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024