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Fiesta Americana - Merida

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana - Merida

Exterior
Lobby
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000
  • Paseo 60
    3 min walk
  • Restaurante Katun
    1 min walk
  • ADO Paseo 60 Bus Terminal
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    18 min drive

Room options

View all photos for Superior, Two Double Beds

Superior, Two Double Beds

Superior, Two Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club, Two Double Beds

Minibar, in-room safe, desk, laptop workspace

Club, Two Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club, 1 King

Minibar, in-room safe, desk, laptop workspace

Fiesta Club, 1 King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mérida

Located in Mérida (Mérida Centro), Fiesta Americana - Merida is within a 5-minute walk of U.S. Consulate Merida and Paseo de Montejo. .This eco-certified hotel is 1.6 mi (2.6 km) from Parque Santa Lucía and 1.8 mi (2.9 km) from Plaza Grande.

What's nearby

  • U.S. Consulate Merida - 4 min walk
  • Yucatan International Convention Center - 4 min walk
  • Paseo de Montejo - 4 min walk
  • Plaza Grande - 4 min drive
  • Mérida Cathedral - 4 min drive

Getting around

  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬4 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Crabster - ‬4 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk

About this property

Fiesta Americana - Merida

Eco-certified hotel with 2 restaurants connected to a shopping center in Mérida
Fiesta Americana - Merida offers 350 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Mexican cuisine at Regional Yucateco, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Regional Yucateco - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Café Montejo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Stelaris Bar - Onsite bar. Open daily.
Café Kunn - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 495 for adults and MXN 248 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Regional Yucateco
  • Café Montejo
  • Stelaris Bar
  • Café Kunn

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1573 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 248 for children
  • Pet fee: MXN 1573 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1006 reviews" "
Rating 8 - Good. 166 out of 1006 reviews" "
Rating 6 - Okay. 52 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service !
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Would revisit. Amazing staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Javier, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very clean and friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

DOMINIQUE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic! Bellhop Christian is fantastic…he welcomed us immediately and was incredibly helpful!
Stayed 3 nights in Aug 2024

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice pool, centrally located
Stayed 2 nights in Aug 2024

8/10 Good

Ronald

Travelled with family and small children
Liked: Staff & service, amenities
Nice property
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were attentive helpful and supportive! Must stay
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, very comfortable
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness
A beautifully run hotel where the staff seems genuinely friendly and are eager to help with any problem. I felt truly pampered. I can’t wait to go back.
Stayed 2 nights in Jul 2024

6/10 Okay

Oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy descuidado, con humedad y hongos en el baño. El marmol del baño con hongos y deshaciendose. Piso sucio, espejo dañado, extracción todo cochino. Muy mal.
Stayed 3 nights in Jul 2024

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Lucia Wendolyne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is "we are having AC issues", they aren't. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it's zip tied shut so you don't access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that's it. We ate at the restaurant, HORRIBLE service. People would walk out because you don't get service, they just serve your food and don't check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can't tell them anything. The only nice thing is that it's close to a convenient store and a pharmacy. If I could, l'd rate my stay a 0/10, I don't understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Stayed 4 nights in Jul 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is “we are having AC issues”, they aren’t. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it’s zip tied shut so you don’t access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that’s it. We ate at the restaurant, HORRIBLE service. People would walk out because you don’t get service, they just serve your food and don’t check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can’t tell them anything. The only nice thing is that it’s close to a convenient store and a pharmacy. If I could, I’d rate my stay a 0/10, I don’t understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in Jul 2024

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Location Service Food
Stayed 5 nights in Jul 2024

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service
beautiful hotel with live music venue on weekends
Stayed 1 night in Jun 2024