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Castle Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel

Reception
Bar (on property)
Reception
Standard Room
Hiking

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG
  • Cyfarthfa Park and Museum
    14 min walk
  • Brecon Beacons National Park
    5 min drive
  • BikePark Wales
    7 min drive
  • Cardiff (CWL-Cardiff Intl.)
    63 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room with Ensuite

Executive Family Room with Ensuite

Executive Family Room with Ensuite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Level Inn

Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (134)
The price is NZ$146
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Level Inn

About the area

Merthyr Tydfil

With a stay at Castle Hotel in Merthyr Tydfil, you'll be in the historical district, within a 10-minute drive of Brecon Beacons National Park and Ynysfach Engine House. .This hotel is 0.9 mi (1.4 km) from Joseph Parry's Cottage and 1 mi (1.6 km) from Cyfarthfa Park and Museum.

What's nearby

  • Brecon Beacons National Park - 5 min drive
  • BikePark Wales - 7 min drive
  • Penderyn Distillery - 15 min drive
  • Pen y Fan - 16 min drive
  • Rhondda Valley - 26 min drive

Getting around

  • Merthyr Tydfil Station - 6 min walk
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Theatr Soar - ‬3 min walk
  • ‪The Belle Vue Hotel - ‬2 min walk
  • ‪The Crown - ‬6 min walk
  • ‪Brunswick Hotel - ‬4 min walk

About this property

Castle Hotel

Hotel in Merthyr Tydfil with a 24-hour front desk and a restaurant
Castle Hotel offers 45 accommodations with coffee/tea makers and hair dryers. This Merthyr Tydfil hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 45 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and coffee/tea makers, and you can also request rollaway/extra beds (surcharge).
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at Castle Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Castle Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Off-site parking available (GBP 3.00 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 5.50-5.50 for adults and GBP 0-0 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Castle Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5.50 to 5.50 for adults, and GBP 0 to 0 for children
  • Nearby parking fee: GBP 3.00 per day
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil

Castle Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 158 reviews" "
Rating 8 - Good. 38 out of 158 reviews" "
Rating 6 - Okay. 46 out of 158 reviews" "
Rating 4 - Poor. 25 out of 158 reviews" "
Rating 2 - Terrible. 19 out of 158 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
Stayed 1 night in Sep 2024

2/10 Terrible

jonathan

Disliked: Staff & service, property conditions & facilities
This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
Stayed 1 night in Aug 2024

6/10 Okay

Alexander

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Visiting Friends
Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
Stayed 4 nights in Nov 2021

2/10 Terrible

vranna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Run-down, dirty, uncomfortable bed. Not a nice place.
Stayed 1 night in Oct 2021

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities
No further comment from my review to the hotel
Stayed 1 night in Sep 2021

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated, struggled to open windows. Front desk staff not very welcoming. No food onsite
Stayed 1 night in Sep 2021

8/10 Good

Dave

Travelled with group
Disliked: Property conditions & facilities
Castle Hotel
The rooms are clean but look tired. The water takes forever to warm up.
Stayed 2 nights in Aug 2021

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
Stayed 1 night in Jul 2021

8/10 Good

N

Stayed 1 night in Jun 2021

6/10 Okay

sadia

Travelled with family
Liked: Cleanliness
Family stay
Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
In desperate need of refurb
Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Stayed 2 nights in Dec 2020

6/10 Okay

Charles

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2020

4/10 Poor

Tom

Liked: Staff & service
Needs improving
Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Stayed 1 night in Oct 2020

6/10 Okay

Gareth

Business traveller
Disliked: Staff & service
Old building that needs updating. Wasn't able to get a evening meal. But it was cheep
Stayed 1 night in Aug 2020

4/10 Poor

adrian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with better windows at the front of building to help keep ouside noise down (drunken people etc)
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor left half way through night as freezing cold heating not working tried to turn tv on didn’t work very poor wouldn’t be coming back their reception staff very poor
Stayed 1 night in Dec 2019

8/10 Good

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

k

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs updating
Very clean but looks a bit run down needs updating
Stayed 1 night in Sep 2019

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Mark

Business traveller
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful experience on our anniversary. Pleasant staff warm welcome and beautiful surroundings. Room was just right for the occasion. Recommended
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
I pressed the bell 3 times at reception and waited nearly 10mins before having to go and look for someone.
Stayed 1 night in Aug 2019