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Hotel Carlota

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlota

Exterior
Outdoor pool
Balcony
Building design
In-room safe, laptop workspace, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Reforma 222
    3 min walk
  • Paseo de la Reforma
    4 min walk
  • U.S. Embassy
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    27 min drive

Room options

View all photos for Deluxe Room

In-room safe, laptop workspace, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, laptop workspace, free WiFi

Premium Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Galeria Plaza Reforma
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2384)
The price is NZ$191
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Galeria Plaza Reforma

About the area

Mexico City

With a stay at Hotel Carlota in Mexico City (Reforma), you'll be within a 5-minute walk of Paseo de la Reforma and Reforma 222. .This boutique hotel is 0.5 mi (0.8 km) from Angel of Independence Monument and 0.4 mi (0.6 km) from U.S. Embassy.

What's nearby

  • Reforma 222 - 3 min walk - 0.3 km
  • Paseo de la Reforma - 4 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.7 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 16 min walk - 1.4 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • San Cosme Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪Nologo - ‬1 min walk

About this property

Hotel Carlota

Hotel with free parking, a short walk to Paseo de la Reforma
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 350 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 total (up to 29 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Hotel Carlota Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 465 reviews" "
Rating 8 - Good. 118 out of 465 reviews" "
Rating 6 - Okay. 63 out of 465 reviews" "
Rating 4 - Poor. 27 out of 465 reviews" "
Rating 2 - Terrible. 22 out of 465 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Raquel, La Puente

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities
We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
Stayed 3 nights in May 2024

8/10 Good

Julio

Business traveller
Liked: Staff & service, amenities
Mejor limpieza
Stayed 1 night in Feb 2024

10/10 Excellent

Ana Edith, Westlake Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2024

4/10 Poor

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.
Stayed 4 nights in Feb 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities
I liked the location and design. Bathrooms need to be cleaner and better towels.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rian

Liked: Cleanliness, room comfort
Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!
Stayed 4 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Stayed 1 night in Aug 2023

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Vivien

Liked: Cleanliness, property conditions & facilities
Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Stayed 1 night in May 2023

8/10 Good

Jeremy, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Stayed 3 nights in Apr 2023

2/10 Terrible

Iris

Stayed 9 nights in Apr 2023

4/10 Poor

Pablo

Travelled with partner
not a good place
Stayed 3 nights in Apr 2023

10/10 Excellent

Jorge Francisco

Stayed 1 night in Apr 2023

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 4 nights in Feb 2023

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Stayed 2 nights in Feb 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Stayed 1 night in Jan 2023

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful employees, great location, amazing interior

10/10 Excellent

Andrea

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and walking distance to a lot of restaurants and must-see places

6/10 Okay

Nicolas

Travelled with partner
Liked: Cleanliness
We got placed in a room on the second floor, there were no true windows and therefore no true noise cancellation from the outside. Woke up at 3AM to someone casually coughing in the lobby, I shouldn't be able to hear that and they should be able to cough without waking anyone up. We could also crisply hear people going up and down the stairs and using the elevator. They provide earplugs but that shouldn't be required for a reasonable place to sleep. It truly felt like we were sleeping in the lobby. The standard rooms were also quite small and the bathroom had no sink. Most of the shelf space was taken up by paid snacks and drinks which was off-putting. The noise level may be different in other rooms but it was truly a deal breaker for us. The staff however was accommodating and made it easy for us to cancel the rest of our stay, albeit with one night as a penalty. Good central location and accommodating staff, but the noise issues were worse that we could have expected.
Stayed 6 nights in Oct 2022

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, room comfort
I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Stayed 6 nights in Sep 2022

10/10 Excellent

Rachel

Stayed 6 nights in Aug 2022

10/10 Excellent

Gabriel A

Stayed 1 night in Aug 2022