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Orchid House Polanco

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orchid House Polanco

Hallway
Front of property
Hallway
Terrace/patio
Standard Room, 1 Queen Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • National Museum of Anthropology
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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Restaurant
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The price is NZ$485
for 1 room
includes taxes & fees
3 Feb - 4 Feb
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About the area

Mexico City

Located in Mexico City (Polanco), Orchid House Polanco is within a 5-minute drive of Chapultepec Park and Paseo de la Reforma. .This hotel is 1.6 mi (2.6 km) from Angel of Independence Monument and 3.4 mi (5.4 km) from Alameda Central.

What's nearby

  • Paseo de la Reforma - 13 min walk
  • Auditorio Nacional - 18 min walk
  • Chapultepec Park - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • World Trade Center Mexico City - 6 min drive

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Adults-only Mexico City hotel in Polanco with free breakfast
Orchid House Polanco offers 17 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 17 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to noon.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and noon.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 7.15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–noon
  • Room service available

Things to do

  • Spa services

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 340
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Orchid House Polanco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 233 out of 323 reviews" "
Rating 8 - Good. 59 out of 323 reviews" "
Rating 6 - Okay. 17 out of 323 reviews" "
Rating 4 - Poor. 8 out of 323 reviews" "
Rating 2 - Terrible. 6 out of 323 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in lovely neighborhood
Stayed 9 nights in Oct 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hildur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A bit of great and aa bit of difficulty.
The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property with plenty of character and in a superb location in Polanco. The restaurant offers great food choices at very affordable pricing. Can’t say enough good things about this place
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you , love this hotel
Stayed 1 night in Aug 2024

6/10 Okay

Gina

Stayed 4 nights in Aug 2024

10/10 Excellent

Patrocinia

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service. Friendly attention and cleanliness.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

VÍCTOR MANUEL

Liked: Cleanliness, amenities
👍
Stayed 1 night in Aug 2024

8/10 Good

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Stayed 3 nights in Aug 2024

10/10 Excellent

ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Jewel in Polanco
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Stayed 4 nights in Aug 2024

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Patrocinia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff are on point with everything!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Yulymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely I’ll be back soon, I fell in love with this property, it’s literally a beautiful garden in Polanco. Safe, so many options for dinner around. Loved it!
Stayed 2 nights in Jul 2024