4/10 Poor
Patricia
Travelled with partner
31 Dec 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
My husband and I stayed here for our first night as a married couple. We booked the rooftop penthouse.
Pros: beautiful and clean room, affordable rates, property clean, close to beach, manager facilitated us dropping off a suitcase so it would be waiting for us directly after our wedding
Cons: Internet didn't work, TV didn't work, waited 30 minutes to check-in (we arrived at 4:00- no one at front), strangely dim lobby, only two towels in room and front desk unable to bring more, one bar of soap for whole room, jacuzzi lukewarm, breakfast was pathetic with a scrawled note stating "one bread one egg per person"
This place has a lot of potential. They are clearly understaffed and working on a shoestring budget. We we asked for things directly, staff were willing to help, no complaints about the people working there, I just can't give above 2 stars for staff and service when I'm paying over $300/night for a room and having to ask for everything that should be a given.
Patricia
Stayed 1 night in Dec 2024