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Secret Garden Miami Beach

3.5 star property

Photo gallery for Secret Garden Miami Beach

Panoramic Penthouse, 1 Bedroom, City View, Executive Level
Front of property
Panoramic Penthouse, 1 Bedroom, City View, Executive Level | Terrace/patio
Beach nearby, white sand, beach towels
Junior Double Room | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
4210 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪6 min walk‬
  • Miami Beach Boardwalk
    ‪17 min walk‬
  • Miami Beach Convention Center
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Room, Accessible

Junior Room, Accessible

Junior Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Penthouse, 1 Bedroom, City View, Executive Level

Panoramic Penthouse, 1 Bedroom, City View, Executive Level

Panoramic Penthouse, 1 Bedroom, City View, Executive Level

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Trundle Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

With a stay at Secret Garden Miami Beach in Miami Beach (Mid Beach), you'll be within a 5-minute drive of Fontainebleau and Miami Beach Boardwalk. .This hotel is 1.4 mi (2.3 km) from Collins Avenue Shopping Area and 1.8 mi (2.8 km) from Miami Beach Convention Center.

What's nearby

  • Fontainebleau - 6 min walk - 0.6 km
  • Miami Beach Boardwalk - 17 min walk - 1.5 km
  • Collins Avenue Shopping Area - 3 min drive - 2.3 km
  • Miami Beach Convention Center - 3 min drive - 2.9 km
  • Lincoln Road Mall - 5 min drive - 4.0 km

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 16 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 16 min drive

Restaurants

  • ‪Liv - ‬5 min walk
  • ‪Soho Beach House - ‬3 min walk
  • ‪Eden Roc Resort Miami Beach - ‬10 min walk
  • ‪Cecconi's Miami - ‬3 min walk
  • ‪Bleau Bar - ‬6 min walk

About this property

Secret Garden Miami Beach

Hotel with free breakfast, near Miami Beach Boardwalk
Secret Garden Miami Beach offers 28 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary continental breakfast is served daily from 8:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Miami Beach? This hotel has 115 square feet (11 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 8:30 AM and 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 115 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Secret Garden Miami Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 218 out of 712 reviews
Rating 8 - Good. 130 out of 712 reviews
Rating 6 - Okay. 111 out of 712 reviews
Rating 4 - Poor. 106 out of 712 reviews
Rating 2 - Terrible. 147 out of 712 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lea

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dennis, St Charles

Travelled with partner
The hotel was ok , in room you hear a lot of road noise plus no hair dryer
Stayed 1 night in Jan 2025

2/10 Terrible

Derya

Stayed 3 nights in Jan 2025

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even stay there for one night. It was dirty and smelly. The photos don’t look anything like the property
Stayed 3 nights in Jan 2025

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
horrible parking and could not get towels
Stayed 2 nights in Jan 2025

2/10 Terrible

Rostam

Disliked: Cleanliness, staff & service, property conditions & facilities
My experience at this hotel was extremely disappointing for several reasons: 1. Bathroom Design: The bathroom was located in the corner of the room without proper walls or ventilation, offering no privacy at all. This design choice was highly inconvenient and uncomfortable. 2. Noise Issues: The walls were incredibly thin, making it impossible to avoid hearing conversations and noises from neighboring rooms. This made it difficult to relax or get a good night’s sleep. 3. Breakfast: The breakfast was shockingly inadequate. Guests were offered a jar of peanut butter, a few eggs, one type of cereal, and a single jar of milk to share. This fell far below any reasonable standard for breakfast service. 4. Cleanliness: The bed sheets were not clean, the furniture was stained, and toiletries like shampoo and soap were insufficient. Additionally, a drawer with cracked glass posed both an aesthetic and safety concern. 5. Overcharging: Finally, we were overcharged with no explanation or breakdown of the costs, which felt completely unprofessional and unfair. Overall, the lack of attention to comfort, cleanliness, and service quality made this stay a regrettable experience. I would not recommend this hotel unless you want to risk ruining your holidays.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oksana, Meadville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well maintained, well decorated, spacious room, small breakfast included and it was a very nice touch,because Miami Beach is very expensive place for a vacation. Staff was nearly invisible, which in my opinion is not bad. There are cameras everywhere and when you need something ( extra toilet paper, request to clean room)- they see you walking around looking for them and emerge from somewhere like a gin from the fairytale:) We had a good time in “Secret Garden”, it was nice to have Smart TV in the room and watch YouTube in the language of our choice. There also was a small fridge ( drinks in the fridge are 4$ each), but no microwave or coffeemaker. Take a thermos with you ! What was strange-shower in the room. Right next to one of the beds. I guess, it is fine when you are newly wed, but if you travel with an elderly parent and a teenager it may be awkward. But we found the way around. So, overall it was nice, positive experience. We stayed 6 nights. Beach is very close-across the road. No swimming pool. Free trolley stop is also very close. CVS pharmacy was a life saver-we bought there cough drops, chocolate bars, wine, fruits, conditioner for the hair, anything we needed. It is a pharmacy/grocery store/spirits/ supermarket-all in one, same strange as the shower in the room :) So, I do recommend this place!
Stayed 7 nights in Dec 2024

6/10 Okay

galina

?
Stayed 2 nights in Jan 2025

4/10 Poor

Leticia

Disliked: Property conditions & facilities
Wouldn’t stay again
Stayed 1 night in Jan 2025

2/10 Terrible

Bhoomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Irina

Stayed 2 nights in Dec 2024

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at Hotel Secret Garden in Miami Beach and was left with mixed feelings. The staff was kind and did their best to assist, but it’s clear that management issues hinder their efforts. For instance, the A/C was broken throughout much of the property for two days. While staff assured me it would be fixed or that I could move to another room, neither promise was fulfilled. I appreciate their willingness, but their hands seemed tied. The hotel was also too dark after 6 PM in common areas like the lobby, kitchen, and reception, which gave an unsettling vibe. The continental breakfast was disappointing, offering only a limited selection of options—not the solid variety one would expect. Again, this points to poor management. While I appreciate the effort from staff and housekeeping to maintain the property, the facility itself shows unrealized potential. This hotel could do so much better in its prime location, and even justify charging more if these issues were addressed. Lastly, I was promised a discount for the first night due to the inconveniences, but I was never contacted about it. Overall, the staff deserves credit for trying their best, but management must step up to make this hotel reach its full potential.
Stayed 3 nights in Dec 2024

4/10 Poor

Patricia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
My husband and I stayed here for our first night as a married couple. We booked the rooftop penthouse. Pros: beautiful and clean room, affordable rates, property clean, close to beach, manager facilitated us dropping off a suitcase so it would be waiting for us directly after our wedding Cons: Internet didn't work, TV didn't work, waited 30 minutes to check-in (we arrived at 4:00- no one at front), strangely dim lobby, only two towels in room and front desk unable to bring more, one bar of soap for whole room, jacuzzi lukewarm, breakfast was pathetic with a scrawled note stating "one bread one egg per person" This place has a lot of potential. They are clearly understaffed and working on a shoestring budget. We we asked for things directly, staff were willing to help, no complaints about the people working there, I just can't give above 2 stars for staff and service when I'm paying over $300/night for a room and having to ask for everything that should be a given.
Stayed 1 night in Dec 2024

6/10 Okay

Denis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Khay Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. Overall you get what you paid for.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels in the room when I checked in (which is why I deducted a star), but the room was very clean. Since the floors are all tile/marble the sound from the hallway really reverberated, but there was no sound from outside on the street. The courtyard was a really nice area to sit during breakfast or even in the evening to get fresh air. Although the breakfast was a bit sparse, it wasn't a big issue for me since I usually skip breakfast anyway. The location is excellent. Right by the beach, drugstore nearby and right over the intercoastal bridge there is tons of food places and shopping. You are also right on the free trolley route. The staff was kind. If you are expecting a 5 star resort you will be disappointed, but if you are looking for a clean, well located room at a reasonable price, this is the place! I would definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Wayne

Stayed 1 night in Dec 2024

2/10 Terrible

Arinze

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not go
Stayed 2 nights in Dec 2024

10/10 Excellent

Husbaldo

Stayed 1 night in Nov 2024

2/10 Terrible

Venu

Breakfast is horrible. No coffee. No hairdrier
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in Miami

Room was dirty, no soap, 1 towel, no shampoo, parking was $35 a day for street parking vehicles were not protected at all. The bathroom was so nasty that I showered with my shoes on. I disputed my room and charges with both Hotels.com and Secret Garden and they offered me 15% off which I still have not received. When I asked to change rooms they told me only customer who pay for more expensive rooms can switch if there is an issue. I asked for more towels or soap. They told me they were all out. This is by far the worst hotel I’ve ever stayed at and the worst experience dealing with hotels.com customer service.
Stayed 2 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

surprise

The hotel was nice and clean, when it came to toiletries very limited, 1 towel, 1 small packet of shampoo, no conditioner, no soap, no hair dryer, no robesas noted they supply to customers. front desk said this is all we have, was asked to share a hairdryer. we managed but not happy. then they offer breakfast ehich included some bread, a toaster, poor tasting coffee, and tea. then was told $35 a day to park car around the block. be aware, the staff didn't seem to care.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Cheap place, poor service

In general the place was poorly serviced. They are under staffed and need better management. It's loud, car horns until 3 am each night can be heard clearly through the single pane glass. No safe in my room as promised. No batteries in the TV remote, no way I'm booking this place again. Hit up the CVS a block away if you take a chance here, you'll need things like paper towels and soap since they skimp on it all.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackie

Travelled with family
Disliked: Staff & service, amenities
The shower was not private there was a curtain separating it from the bedroom. TV did not work.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic accommodations

Good basic accommodations.
Stayed 1 night in Dec 2024