Club Serena Resort

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Serena Resort

On the beach
On the beach
2 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Ocean Suite | Balcony view
Minibar, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Brgy Saavedra Basdaku, Moalboal, 6032
  • White Beach Moalboal
    17 min walk
  • Naomi's Bottle Museum
    10 min drive
  • Panagsama Beach
    22 min drive

Room options

Ocean Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Garden Villa Twin

  • Sleeps 2
  • 2 Double Beds

Treehouse Villa

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Ocean Family Suite

  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Twin Bed

Casitas Twin

  • Sleeps 3
  • 2 Twin Beds

Deluxe Pool View

  • Sleeps 2
  • 2 Double Beds

Deluxe Pool Side

  • Sleeps 2
  • 1 King Bed

Garden Villa King

  • Sleeps 2
  • 1 King Bed

Casitas King

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Moalboal

With a stay at Club Serena Resort in Moalboal (Saavedra), you'll be a 5-minute drive from White Beach Moalboal and 9 minutes from Moalboal Market. .This beach hotel is 4.1 mi (6.6 km) from Panagsama Beach and 4.6 mi (7.4 km) from Moalboal Sardine Run.

What's nearby

  • White Beach Moalboal - 17 min walk - 1.5 km
  • Moalboal Market - 9 min drive - 7.2 km
  • Gaisano Grand Mall Moalboal - 10 min drive - 7.6 km
  • Moalboal Sardine Run - 10 min drive - 7.5 km
  • Panagsama Beach - 22 min drive - 6.7 km

Restaurants

  • ‪Smooth Cafe - ‬9 min drive
  • ‪Last Filling Station - ‬10 min drive
  • ‪Chili Bar - ‬9 min drive
  • ‪Veranda Kitchen n' Bar - ‬9 min drive
  • ‪Besty's Grill And Restobar - ‬8 min drive

About this property

Club Serena Resort

Hotel on the beach, with 2 outdoor swimming pools
Club Serena Resort offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance, a picnic area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Club Serena Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: PHP 850-850 for adults and PHP 425-425 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate dining area

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • In-room massage
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PHP 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PHP 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 850 to 850 for adults, and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 4500 per vehicle (one-way, maximum occupancy 9)
  • Pet fee: PHP 1500 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Club Serena Resort Moalboal
Club Serena Moalboal
Club Serena
Club Serena Resort Hotel
Club Serena Resort Moalboal
Club Serena Resort Hotel Moalboal

Club Serena Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 60 reviews" "
Rating 8 - Good. 25 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Moalboal. Love that the beach is easily accessible and great for snorkeling. Saw some beautiful fishes and sea turtles.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful.
Stayed 1 night in Dec 2022

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

8/10 Good

EVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service
Very nice place. Quiet.
Stayed 6 nights in Feb 2020

8/10 Good

Carolina

Liked: Staff & service, room comfort
good
Staff is super friendly and it has a nice location for the ones who want to visit the falls. However, the room had a strong smell of mold, as it wals closed for many days. But i still recomend it!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Hesitant if the room was really cleaned prior to us occupying it because there were termite droppings from the wood in the ceiling that fell on the floor pillow/rag below.
Stayed 1 night in Jan 2020

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi connection in public areas are weak
Staff are helpful all full of hospitality. Toiletries provide convenience. Beach side is beautiful and quite. The road connects to the resort is unpaved and bumpy. It gets worse in raining day.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront hotel but inconvenient
The road to the hotel was a disaster. Should pave the holes on the ground. Stayed at the treehouse hoping for a honeymoon vacay but regretted this decision immediately once we are inside. - The cupboard was old, when we tried to open the door, it feel out and almost cut my bf's toes. -Only provided 2 complimentary water bottles, so if need more water you'll have to go to the restaurant to get a pitcher of water How inconvenient.Why cant you just put a water dispenser in the room and replace it once empty. The hotel I stayed in Moalboal did this and didn't expected a hotel that I paid more to be worse than it. - Phone in the room was out of order. If we needed anything we had to walk to the reception or restaurant. How inconvenient. I told the reception about this and she replied. I know. Why don't you fix it?? - The shower room door lock is out of order. They left a bucket in the shower room and we were wondering what it was for and realized it was to use to block the door when you are showering. Fix the damn door lock!! It's a hotel, not your house. - We found a dead lizard in the toilet. - There was this party going on next door, loud music and a guy talking all day all night. Came here to relax but felt disturbed all day. - Provided only 2 instant coffee Some people don't drink coffee. Where's the tea - Food in restaurant was pretty decent. On the pricier side but we came to enjoy the hotel and service. Staff in the restaurant were the only ones who gave good service
Stayed 1 night in Dec 2019

8/10 Good

Ben, Perth, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Jargalmaa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
wifi should be available in the room
Stayed 1 night in Nov 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort
Nice but Old
Club serena is in a very secluded place, nice for some privacy and peaceful stay. Rooms very spacious, clean but are a little outdated, toilet is old but full of toiletries, it was kind of hard to flush. No wifi in the room but it is ok. The facility is huge and clean. You could tell the place is really pretty at its time. Swimming pool is huge and beach in front, staff are really nice. Food at the restaurant is nice and reasonably priced. Staff at restaurant are superb.
Stayed 1 night in Nov 2019

6/10 Okay

NA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The scenery
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing place with a great staff. They treated us so well and the food is amazing!! Very private and nice.
Stayed 1 night in Oct 2019

6/10 Okay

Geraldine

Stayed 2 nights in Oct 2019

10/10 Excellent

Fate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Aug 2019

8/10 Good

Jenny May

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Art, beach pool
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Jérôme

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place but strange customer experience
We had a room with a very big bed for 4 adults. We asked to have matresses for 2 of us. That was strange...
Stayed 1 night in Aug 2019