We reserved this room sight unseen, while on the road, about a half hour before we arrived in the town of Mohave. Expedia says no cancellations are allowed. However, when we arrived, we discovered the hotel was directly across from some VERY busy and LOUD train tracks. Furthermore, the motel is on a VERY busy road with huge semi-tractor trucks zooming by all the time. We were exhausted from traveling, and these conditions were totally unacceptable. Had we known the noise level, we would not have reserved a room at this motel. But the proprietor said we couldn’t cancel them. To me, there is a problem with this policy. When the room is below standards, it should be allowed to cancel the reservation. I WILL NOT USE EXPEDIA AGAIN, since this was a very unfair and disappointing experience. I would appreciate hearing back from either the owner of the motel or an expedia representative. I am also hoping to receive a refund for the cost of this room. Best wishes, Mary Corbin