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Hilton Garden Inn West Monroe

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn West Monroe

Exterior
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (USD 10.95 per person)
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    1 min walk
  • Duck Commander
    3 min drive
  • Glenwood Regional Medical Center
    4 min drive
  • Monroe, LA (MLU-Monroe Regional)
    12 min drive

Room options

View all photos for 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, One King Bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite

One King Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Monroe
Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1002)
The price is NZ$195
for 1 night
includes taxes & fees
5 Dec - 6 Dec
La Quinta Inn & Suites by Wyndham West Monroe

About the area

West Monroe

With a stay at Hilton Garden Inn West Monroe in West Monroe, you'll be in the business district, just a 1-minute walk from Ike Hamilton Expo Center and 10 minutes by foot from Restoration Park. .This hotel is 2.4 mi (3.8 km) from Fresenius Medical Care and 2.5 mi (3.9 km) from Duck Commander.

What's nearby

  • Ike Hamilton Expo Center - 1 min walk - 0.1 km
  • Duck Commander - 3 min drive - 4.0 km
  • West Monroe Convention Center - 5 min drive - 4.4 km
  • Monroe Civic Center - 6 min drive - 8.4 km
  • University of Louisiana at Monroe - 10 min drive - 14.0 km

Getting around

  • Shreveport Regional Airport (SHV) - 94 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Slim Chickens - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with a fitness center and a 24-hour front desk
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 134 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and a banquet hall.
Enjoy American cuisine at Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 0.00 per stay), Wired Internet (surcharge)

Parking and public transport

  • Uncovered self parking on site (USD 5.12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

RIO, Renton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The up keep
Stayed 5 nights in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness
There was a bug in the tub when i arrived. I booked a king bed room but none were avaiable. No discount despite not having the room i ordered. Way over priced and no free breakfast. Very dissapointing, will not stay at this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when in the area. The staff are always very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
My rooms floor had not been vacuumed and it was dirty. The floor I stayed on had water damage and room was musky. It had been raining all week. The employees were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Will Not Stay Here Again
Although the customer service was excellent, the room itself was very unsatisfactory. It seemed that the hotel cared more about what it looked like and felt like when you walked in the lobby (nice new convenience store), rather than the actual room where we would stay. The room was very outdated, to the point where the shower looked to have rust in it and the water seemed to always look like there was urine in it (maybe water purity issues due to construction). There were very few luggage carts, and the elevators (both) seemed to be old and not maintained like they should (shook most of the time).
Stayed 1 night in Jul 2024

4/10 Poor

SANDRA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only thing I can say good about my stay is that the staff were extremely friendly. The room smelled. The water in the tub took an hour to drain. The water was brown and left dirt in the bottom of the tub. If I were Hilton I would be ashamed to have my name associated with this proberty
Stayed 2 nights in Jul 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay West Monroe
Nice hotel great service.
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room looked like it had not been updated in years, furniture had dips from people sitting in the chair and on the ottoman, the entire 5th floor smelled stale and the worst part was the water was brown. The towels were yellow from what I assume was washing them in the brown water. This was just one night stay for my family and I as we passed through but a hotel 1 mile from them that we stayed at the week before had clean, clear water.
Stayed 1 night in Jul 2024

2/10 Terrible

NANCY S.

Travelled with family
Disliked: Staff & service, amenities
Check in time was at 3:00 it was after 3 and still no room ready yet . I would not recommend staying there again
Stayed 1 night in Jul 2024

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!!!
Thiabplace was SO nasty!!! I was shocked a Hilton hotel could be so unprofessionally ran. The staff was lazy. They knew absonotjing and werent able to answer any questions. Breakfast is NOT free. You have to pay 15 dollars to eat. The doors toenter yoir room get jammed sometimes it took forever just to get in my room. Go to the Hampton Inn across the street. Manager never called me after i left my number.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had not been cleaned. Keys would not work.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Checked in after a long day of traveling. Lug my luggage up to the 4th floor only to find out the key didn't work. Lug everything back downstairs and get new keys. Trudge back upstairs, key works, but the room has not been cleaned - bed was unmade, towels on the bathroom floor, etc. Once again, I haul everything back downstairs and get a new room. Third attempt worked like a charm - room was nice, quiet, and comfortable. Only thing is that the staff never once apologized for any inconvenience; not even an acknowledgement. A simple, "I'm sorry, sir..." would have been nice.
Stayed 1 night in Jun 2024

2/10 Terrible

Bobby

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

8/10 Good

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Juan

Stayed 1 night in May 2024

6/10 Okay

Lydia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed!
The hotel had a beautiful front room. Once you go down the halls and get on elevator everything changes the carpet is all stained up and the rooms was nasty the refrigerator never got cold and the coffee maker did not work. The price a night was $200.00 and would not recommend staying there.
Stayed 3 nights in May 2024

10/10 Excellent

JOHN, Macon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I loved the excellent customer service from check in, to dining experience, to the housekeeper that served us. The atmosphere was hands down the best overall. However the bedroom and bathroom was lacking the same quality. They both were very outdated. I was very disappointed with the appearance of the room, decor and bathroom. Especially for the price that we paid. The staff was superb in every area.
Stayed 1 night in May 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this hotel. Room was filthy! Huge rust spot in tub, mold on ceiling, dirty pillowcase, wallpaper was peeling, carpet had not been properly vacuumed! Definitely will not be staying here again!
Stayed 2 nights in May 2024

2/10 Terrible

Shameer

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was fast, but got no info about the hotel. Did not mention check out or restaurant available (we did know when we booked). Pretty much gave the key and pointed out the elevators. The room was dated. Looked like blood stains on the bedding, rust spots on the door frame, ripped shower curtain, worn furniture. While the lobby areas looked perfect the room was disappointing. Just stayed at a Hilton garden Inn in Dallas and the difference was night and day.
Stayed 1 night in May 2024

6/10 Okay

Sylvia

Disliked: Cleanliness
Lottie was very friendly and helpful. Room was not that clean - goldfish under the bed. Found when I dropped my glasses
Stayed 2 nights in May 2024