This was the hotel from hell. The check in was horrible. The floors were dirty and sticky. The elevator was filthy. We came to our room and we saw several ROACHES in our room. There were no blankets for the pull out bed, the pull out bed’s mattress was FILTHY, no towels, our floors in the bathroom were sticky. I called to the front desk about blankets and towels and the front desk person was RUDE. She eventually said someone would bring the items. After we waited for an hour and a half, my husband went down to get them himself because our kids were exhausted and ready to go to sleep. The desk person was rude to him as well and said they were overbooked and too busy. The next day we asked for our room to get cleaned on our way out at around 11 am, we got back at 11pm and our room did not get cleaned. No new towels, nothing! As we were leaving, we show the housekeeping staff on there phones as if they were done for the day. The breakfast staff was great, very friendly. Unfortunately, they were out of a lot of the breakfast items and it was only 8:30. The pool was disgusting and looked like it hadn’t been cleaned in weeks. My son was very disappointed that he could not swim because it was very gross. If we hadn’t already been charged, we would have left. I felt like we were at a low budget motel. We paid over $400 to stay in this dump. I can say that the night front desk guy was very sweet. The stay was just awful.