Minuses
• Elevators were working erratically when we arrived. Fire department on the scene. Then they were working, then broken; one of us got stuck. All better after a couple of hours.
• Heat in the room wasn't working when we arrive. 3 visits from hotel's pleasant handyman/repair guy fixed it.
• Requested a cork screw, called again 35 minutes later, it arrived 1 hour after that
• TV doesn't offer any streaming services - only local CATV channels. Digital video and audio suffered from constant break-up - connection wasn't fast enough. A visit from same handyman/repair guy confirmed that the problem was not limited to our room.
• 1st night, very noisy garbage pickup at 4am from service entrance below our room; the room floor vibrated a little as heavy machinery worked in some sort of utility room below ours. 2nd night, less noisy garbage pick-up about 5am.
• only paper cups for coffee and drinking water – better for he planet than plastic but it screams "Economy".
• no ice machine on our floor
Pluses
• Excellent hot/cold buffet breakfast - lots of choices, lots of attentive staff, lots of tables
• very pleasant staff, especially the handyman/repair guy.
• clean, bright room
• nice walk-in shower
• Check-in and check-out were quick/pleasant/seamless