Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Morgan Hill Outdoor Sports Center
    1 min walk
  • Centennial Recreation Center
    4 min drive
  • Guglielmo Winery
    5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    29 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Morgan Hill

Located in Morgan Hill, Quality Inn & Suites South San Jose / Morgan Hill is in the business district, within a 15-minute drive of Morgan Hill Community Park and Coyote Creek Golf Club. .This family-friendly hotel is 5.6 mi (8.9 km) from Clos LaChance Winery and 9 mi (14.5 km) from Gilroy Premium Outlets.

What's nearby

  • Morgan Hill Outdoor Sports Center - 1 min walk - 0.1 km
  • Centennial Recreation Center - 4 min drive - 3.2 km
  • Morgan Hill Community Park - 6 min drive - 3.7 km
  • Coyote Creek Golf Club - 11 min drive - 11.3 km
  • Gilroy Gardens Family Theme Park - 19 min drive - 19.5 km

Getting around

  • Morgan Hill Station - 4 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 29 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪KFC - ‬19 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

Quality Inn & Suites South San Jose / Morgan Hill

Family-friendly hotel with a water park and free breakfast
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreational amenities such as a water park (surcharge) and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool
  • Water park access (surcharge)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Water slide

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 95 out of 1005 reviews" "
Rating 8 - Good. 94 out of 1005 reviews" "
Rating 6 - Okay. 138 out of 1005 reviews" "
Rating 4 - Poor. 227 out of 1005 reviews" "
Rating 2 - Terrible. 451 out of 1005 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gordon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash throughout the walkway and hallways of entire property; smells like bug spray the moment you walk in the door; door lock access key reader worked half the time; room was filthy with either mashed bugs or bloody mucus on the walls; air conditioner smelled awful; large spider webs in all the corners; no toilet paper dispensing roll; no kleenex but has a kleenex dispensing cutout in the counter; water pressure is poor; unresponsive front desk; intercontinental breakfast is white bread, egg mixture and some very questionable filmy sausage
Stayed 2 nights in Aug 2024

2/10 Terrible

Rosanna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was not worth the price for one night, it was filthy and smelled like a handful of dirty diapers. Never again!! I do not recommend this hotel, definitely doesn’t deserve to have any stars.
Stayed 1 night in Aug 2024

2/10 Terrible

Josiah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Do not stay here unless you want to be sleeping with bedbugs. Hallways smelled and it was very unclean
Stayed 3 nights in Aug 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We actually did not stay at this location. when we arrived there was a couple waiting to be assisted. No one behind the counter. as we waited I noticed cobwebs hanging from the coffee table in the lounge. when we got to the room there were more cobwebs in the corner new the above the drapes. We also noticed mysterious markings on the wall that looked disgusting. The tissue box container was roughed in to the sink, but never finished or filled.
Stayed 2 nights in Aug 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is so dirty! It looked like the carpet in hallway and lobby hadn’t been vacuumed in months! The person at the front desk was so rude! I will never stay at this motel again.
Stayed 1 night in Aug 2024

4/10 Poor

Johnny, HUNTINGTON BEACH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways and stairways looked like they haven't been vacuumed for a couple weeks. Chicken bones on stairs! Was told vending machine was on first floor. Coins kept falling through so I used a $5 bill for a $3 soda and never got any change. When I went to front desk, no offer to return $2, only told not to use the vending machine after being told where they are! Front desk clerk was not welcoming at all, like he hated his job, better off using a robot! This place should be named POOR Quality Inn.
Stayed 1 night in Aug 2024

6/10 Okay

JAMES

Travelled with partner
Disliked: Staff & service
only one towel in the bathroom, only one ice machine on the second floor. the check in person seemed to not really care whether I was there or not. we were told the breakfast was till 9:30. at 8.45, everything was gone and the only thing left was "waffles". On the positive side, the bed was comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel review
I checked in around 730pm after a long day of traveling. Staff was rude, didn’t even explain where my room was. When I get into the room, it’s filthy. There were towels all over the bathroom floor, the bed was trashed, and there was a ton of trash in the room. This room clearly did not get serviced before it was given to me. When I called to complaining about the room, the clerk acted like it was an inconvenience. I went to the front desk to get my new room, he was eating jack in the box and it was all over the front desk. Not a good stay, I will not be recommending this to my company for future travel accommodations.
Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Taly

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel! Please do not book here, I don’t understand how they even stay open? This hotel had trash cans outside overflowing with garbage. The hallways smelled really bad and there were soda cans, crushed cookies, and chicken bones on the floor. Hallways looked like they haven’t been cleaned in years, trash everywhere. Our room had writing on the walls, our couch had blood splattered and our bed looked like someone had been recently laying on there. I book hotels once a month and have never had such a horrible experience. It was a nightmare!
Stayed 2 nights in Aug 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here exclamation! So unsafe. We couldn’t even stay after we checked in. Demanded a refund because of how unsafe it was. When we arrived and checked in, we were just handed a key and told our room number without any paper stating our room number or any other information. When we walked to our room, there were four or five other rooms with doors propped open kids running back-and-forth to each other and very loud. Hallway Carpet was old and dirty and nasty. We walked past the vending machine cubby, and the lights were flickering like an old scary movie. We made it to our room and opened it up to find disaster. The lock on the door has been cut in half so there was no locking mechanism. The room smell so bad so we open the window to find the screen broke and halfway hanging off the window With paint or blood splattered on the screen. The air conditioning unit was so old. It looked like it would cause a fire if we used it. I tried turning it on, and it did not work very well at all. I didn’t dare try to sit on the bed. As we walked back to our car, the door entrance to the hallway had a girl standing there taking a paper towel to put on the door to Allow her to come in and out without a key. As we walked back to the front counter through the pool area, we noticed close of all sorts just hanging all along the fence. This is the worst place I’ve ever seen. We left immediately.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Warning! Do not stay here!!! This place appears to accept homeless vouchers and they live in the hotel. All doors were propped open with garbage. Folks were outside “partying” in the parking lot. Kids roaming the halls playing and screaming at all hours. The room was an absolutely disgusting. We walked in and out!
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla

Stayed 1 night in Aug 2024

2/10 Terrible

Renee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. It is dangerous and unsanitary. Traumatizing!
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
If ZERO was an option I would say so! Trash and waste debris found through out the premises. From lobby to room to breakfast everything lacked cleanliness. There was stains on the walls in the halls, stairways, and room. It was the most terrible experience ever! There was curly short hair, yes exactly those, on the floor of the restroom. The microwave door fell off upon inspection. The refrigerator door was dented in like someone had kicked it. Stains on sheets, stains on sofa, stains on the door, oh and the door latch was also hanging to dear life. No hot water. I clearly booked for 2 adults and 2 children but was only provided two towels! The only thing that looked decent was the bathroom counter top. Take your money somewhere else. It was a waste of my hard earn $300! Terrible-beware!!! Never again.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Property conditions & facilities
Room wasn't too bad but there was no hot water to shower with. Couldn't find an ice machine and tried to call the front desk and no one answered. The a/c unit was very very old. Didn't have many towels. And the room smelled stale and humid.
Stayed 1 night in Aug 2024

6/10 Okay

Niklas

Business traveller
Liked: Room comfort
Clean room and comfortable bed
The room was clean and bed was comfortable. Unfortunately one night it was a little bit nosiy in tye court yard so I had some hard time to sleep
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was very trashy. Carpets in the hallways had bits of trash . Bags of trash , pizza boxes were outside the glass doors. In our room, the carpet was noticeably dirty, pieces of candy and food on the carpet by the beds, the pool had an order by city that it was closed "unsafe". Do not stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Mitchell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

amanda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kind staff
Moldy food under the dresser, broken curtains, hair in the shower, television did not work, hallway walls were dirty. But the staff was kind and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

KRISTYN

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Needles and cigarettes all around the property. Room was clearly not cleaned. Missing stuff from the room and when asked for extra towels, staff didn’t even know where extra supplies was. There was no maids / housekeeping. Staff was rude and didn’t care about cleanliness of property or rooms. They said the place was a “sh*thole”. Burn marks all over the curtains in windows and bathroom shower curtain. Mold in the bathroom. Absolutely disgusting, people clearly living on property. Claims no smoking but the halls and rooms smelled like smoke.
Stayed 3 nights in Jul 2024