Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Exterior
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Morgan Hill Outdoor Sports Center
    1 min walk
  • Centennial Recreation Center
    4 min drive
  • Guglielmo Winery
    5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    29 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Morgan Hill

Located in Morgan Hill, Quality Inn & Suites South San Jose / Morgan Hill is in the business district, within a 15-minute drive of Morgan Hill Community Park and Coyote Creek Golf Club. .This family-friendly hotel is 5.6 mi (8.9 km) from Clos LaChance Winery and 9 mi (14.5 km) from Gilroy Premium Outlets.

What's nearby

  • Morgan Hill Outdoor Sports Center - 1 min walk
  • Morgan Hill Community Park - 6 min drive
  • Willow Heights Mansion - 11 min drive
  • Gilroy Premium Outlets - 12 min drive
  • Gilroy Gardens Family Theme Park - 19 min drive

Getting around

  • Morgan Hill Station - 4 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 29 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪KFC - ‬19 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

Quality Inn & Suites South San Jose / Morgan Hill

Family-friendly hotel with a water park and free breakfast
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreational amenities such as a water park (surcharge) and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool
  • Water park access (surcharge)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Water slide

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 95 out of 1002 reviews" "
Rating 8 - Good. 93 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 226 out of 1002 reviews" "
Rating 2 - Terrible. 450 out of 1002 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Yesenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me !!!
Feeling of dirtiness everywhere from the halls not to mention the room specially, dirty bathub, dirty walls, and poor vacuuming. Not a good experience at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review 09192024
Yes, no room service, no valet parking, no spoiled ppls amenities, but real people don't need that. Very nice place and the front desk remembers your name and treats you like a regular vip.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2024

2/10 Terrible

Lisette, Sun Valley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience here was horrible. Crack heads walking around like zombies. People have been living at this hotel for months, even was parked there with people living in it. My room has mold I woke up with a fever and had an asthma attack. Wood floor outside our sliding door was cracked someone can step and fall from second floor. They had no clean towels available
Stayed 2 nights in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty. The front desk person was not kind for my check off The attendant wasn’t there I have to drop the keys on the desk parking lot no lighting people walking around the property all night
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Last resort only!
Stayed 1 night in Sep 2024

4/10 Poor

Adrianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Unless, you want to be surrounded with parolees also staying at hotel, don't stay there. Key cards don't work. Needs to be fixed, entire hotel! Smells dirty. Asked for an extra blanket and it was never brought after an hour, had to get it our selves, same as toilet paper. Just don't stay there! Worse hotel I have even stayed at.
Stayed 2 nights in Sep 2024

2/10 Terrible

Chantry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere else
This was The worst quality inn I have ever stayed at. Overflowing trash in the parking lot, someone living in an RV, exterior doors do not lock, hallways are filthy and have trash Stout, the privacy lock on my door have been kicked in, water dripped constantly in the shower, hair dryer didn’t work, no ice bucket, no Kleenex, curtains and disarray, open wiring in the ceiling. When I checked in, they didn’t check my ID or my card and sent me upstairs to a room that had not been cleaned. Offered no apology made me come back to the front. Bring all my stuff back downstairs and sent me to another room. No Wi-Fi code. There was an empty tank of nitrous in the hallway all four days I was there. Stay anywhere else.
Stayed 3 nights in Sep 2024

10/10 Excellent

Norman C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Jazmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you go into the lobby it doesn't look presentable. Once I got the room key, I didn't have to use it at the door as it didn't lock. The first room didn't have the door latch. Upon complain as I was staying alone, front desk said all room were like that and that is why there's a deadbolt. But once I got a different room that one did have the latch. But there were no towels in the room. It wasn't the cleanest ether.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

4/10 Poor

Richard, Oroville

Disliked: Property conditions & facilities
Ice machine broke. Hot tub was hot at check in and broken at 8pm my tub didnt work. I went to put the knob down and it was stuck in shower position. It almost broke the water nossle trying to push it down. My grand daughter had to take a shower bath. Another room ac didnt wotk
Stayed 1 night in Sep 2024

2/10 Terrible

Sandie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hot tub didn't work and the pool was literally green. The spigot in the bathtub had a 2" gap from the wall and smelled. The water control handle just fell off. They agreed to cancel and refund my second night but ended up taking more money from my account. Then attempted to take more money out basically double charging me. The manager Neil was rude, condescending and completely unhelpful. He shouldn't be in the hospitality business. I had to drive back to the property 4 times because no one ever answers the phone there. Worst experience of my life. Avoid this hotel at all cost.
Stayed 2 nights in Sep 2024

2/10 Terrible

juan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the place is ok dirty and safe I reserve 2 rooms and both are dirty all is broken nothing works the carpet is really dirty and nasty y don’t know why this place is open I don’t have any more to said just don’t come to this hotel !!! My worst experience on my life is on this hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Gina, Las Vegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ran out of hot water. The bathroom floor was dirty. The receptionist wouldn’t print me a receipt told me the computer was broken. The worker wouldn’t give me more than one towel said the laundry wasn’t done. Worker is living in two of the rooms that were across from me and it stunk the whole hallway. Worst hotel ever.
Stayed 2 nights in Sep 2024

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Insects all over our hotel room. Broken fixtures. Needs repair. Not at all like other Quality Suites properties
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches is several rooms we booked
One word “cockroaches” No hot water in 3 rooms I booked.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the freeway and a very quiet neighborhood.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew, Lehi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been with Quality Inn few times, but this is the worse facility I ever encountered. Bed sheets, pillow cases and towles all have different kind of yellow and black stains. When asked for clean towles, we were instructed to go pick up at the lobby. Their so called "clean" towles were thin, old hand towles. Not shower towles we requested for. When asked for a larger shower towles, manager replied they are busy and that is all they have. Facility looks like an abandoned building. The person at the front desk doesn't care about customer service. Hallways and stairs smell very bad. I hope Quality Inn management can take a good look at this location. DO NOT STAY WITH THIS LOCATION.
Stayed 4 nights in Aug 2024

2/10 Terrible

MAURA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope I can spare someone else the mistake of booking this motel because of the convenience to the sports fields across the street. We booked a room for a weekend soccer tournament. As soon as I walked in to check in, I had a bad feeling. The entryway is run down and dirty, the pool is not clean, the hallways are dirty and not vacuumed. The clerk did not ask for my ID and credit card which is standard at hotels. I tried to hold out hope that the room would be ok, but found the it to be dirty, sheets looked used and were stained and had holes. I don’t always remember to do this in hotels, but it was clear that I needed to check for bed bugs. Found two live bugs in between the mattresses. I can’t be certain they were bed bugs, but I didn’t stick around to find out. Grabbed our bags and headed to the car, and found another place to stay. When I checked out and reported what I found, the clerk didn’t ask questions or express any surprise. Just took my room card key back and said I needed to contact Expedia for a refund. I’ve contacted Expedia for a refund but TBD on whether I’m getting it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rosa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place in general is not clean at all. The room was dirty. The bed sheets and bed skirt looked like they had throw up on them. There was no hot water. The place was at a convenient location for the soccer complex but I rather stay a little bit further for something that is clean and well maintained.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. Parking lot trashed, ripped curtains, dirty hallways, old unkept carpet, something shady about the staff, this place didn't feel legit or safe. There's a vibe at this place, not a good one. Never again.
Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth

Stayed 1 night in Aug 2024

8/10 Good

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2024