I rented this property through Vrbo, I immediately received communication and rental instructions and agreement from My Mountain Cabin Rentals, second entity then was asked to send car license plate and copy of drivers license to owners . I rented a three bedroom one bath cabin, it was beautiful and clean, the third bedroom was locked! Which meant as it turned out I Slept on the couch. There was a pull out mattress under one bed BUT that is not what I payed for. After reading the reviews when I booked, I asked the owner if I could get up the mountain in my sedan with good clearance I was told to go slow. Impossible! Almost I got up with GREAT difficulty. I would not recommend. My mountain cabin never called me back because I do feel I should be compensated for lack of a third bedroom. Vrbo I tried reaching more than once, calls got disconnected. Loved the cabin Service SUCKED