New Grand Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Grand Hotel

Interior
Reception
Room
Property entrance
Room | Bathroom shower

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Place De La Gare 20, Mouscron, 7700
  • Chateau des Comtes de Mouscron
    14 min walk
  • Grand Place De Mouscron
    17 min walk
  • Le Canonnier Stadium
    18 min walk
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    15 min drive

Room options

Room

  • Sleeps 2
  • 1 Double Bed

About the area

Mouscron

A stay at New Grand Hotel places you in the heart of Mouscron, within a 5-minute drive of Chateau des Comtes de Mouscron and Le Canonnier Stadium. .This hotel is 11.1 mi (17.9 km) from Zenith Arena Concert Hall and 12.8 mi (20.6 km) from Pierre Mauroy Stadium.

What's nearby

  • Grand Place De Mouscron - 17 min walk - 1.4 km
  • Le Canonnier Stadium - 18 min walk - 1.6 km
  • Centr'Expo - 4 min drive - 4.7 km
  • Kortrijk Xpo - 9 min drive - 13.4 km
  • Pierre Mauroy Stadium - 20 min drive - 20.7 km

Getting around

  • Mouscron Station - 1 min walk
  • C.H. Dron Station - 6 min drive
  • Lille (LIL-Lesquin) - 32 min drive

Restaurants

  • ‪Friterie du Thémis - ‬9 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪Donaldson - ‬9 min walk
  • ‪Bowling Themis - ‬9 min walk
  • ‪China Town - ‬1 min walk

About this property

New Grand Hotel

Hotel in Mouscron
New Grand Hotel offers 28 accommodations with minibars and complimentary newspapers. Televisions come with digital channels.

Bathrooms include showers and hair dryers. This Mouscron hotel provides complimentary wireless Internet access.

Make yourself at home in one of the 28 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary newspapers, and you can also request irons/ironing boards.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Breakfast is available for a fee.
Featured amenities include express check-in, multilingual staff, and an elevator.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Lift

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mouscron, Belgium
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort
TRES DECEVANT !
NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de passage
hotel trés moyen personnel trés desagreable surtout la responsable