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Quality Inn & Suites University Area

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites University Area

Business centre
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Interior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Ball State University
    ‪4 min walk‬
  • Scheumann Stadium
    ‪3 min drive‬
  • Worthen Arena
    ‪4 min drive‬
  • Muncie, IN (MIE-Delaware County)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Muncie Near Ball State University

Breakfast included
Parking included
Free WiFi
Air conditioning
2.8 out of 5, (1005)
The price is NZ$146
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Baymont by Wyndham Muncie Near Ball State University

About the area

Muncie

Located in Muncie, Quality Inn & Suites University Area is in the entertainment district, a 1-minute drive from Ball State University and 6 minutes from Muncie Civic Theatre. .This hotel is 1.2 mi (1.9 km) from Scheumann Stadium and 1.8 mi (3 km) from Worthen Arena.

Getting around

  • Indianapolis Intl. Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel with free breakfast, a quick walk to Ball State University
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Make yourself at home in one of the 87 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Planning an event in Muncie? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Conference space (800 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 65 out of 387 reviews" "
Rating 8 - Good. 63 out of 387 reviews" "
Rating 6 - Okay. 64 out of 387 reviews" "
Rating 4 - Poor. 86 out of 387 reviews" "
Rating 2 - Terrible. 109 out of 387 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Very dirty and had a nasty smell.
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities
No hapoy
The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esli, Dallas

Stayed 4 nights in Aug 2024

6/10 Okay

Dakota, Terre Haute

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Stayed 1 night in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.
Stayed 1 night in Aug 2024

2/10 Terrible

Raphael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!
Stayed 1 night in Aug 2024

8/10 Good

Lucan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great service, clean room.
Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Air conditioner in room very noisy
Stayed 1 night in Aug 2024

6/10 Okay

Mike

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
Stayed 2 nights in Aug 2024

2/10 Terrible

Victor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Stayed 1 night in Jul 2024

6/10 Okay

Robin

Disliked: Cleanliness, property conditions & facilities
None Functioning pool
I was very upset because I filtered that I wanted a pool and yes, they did have a pool, but it was clearly not functioning yet and that’s the whole reason I had rented the room And I could’ve stayed a whole lot closer to where I needed to be like 45 minutes closer if I knew there wasn’t going to be a pool
Stayed 1 night in Jul 2024

2/10 Terrible

Melvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Again
We are Senior Citizens after driving 4hrs to Muncie after checking in there were only 3 Towels in our room The 3 towels (1shave 1face 1floormat) were DINGY & DIRTY!!! My Wife & I Couldn’t/ Wouldn’t Shower Before My Best Friends Funeral NASTY! after driving 4hrs to get there Because We Were PROMISED FRESH TOWELS 1st Thing the next day That We NEVER RECEIVED When We Arrived Therefore NO SHOWERS!!!! NASTY I guess we were lucky that there was someone at the front desk when we arrived after that there was No One there until the next day at Checkout Time HORRIBLE STAY!!! We DESERVE A REFUND!
Stayed 1 night in Jul 2024

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jeffery

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
Stayed 4 nights in Jul 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
Stayed 2 nights in Jul 2024

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Wendall

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smokers paradise
We reserved a non-smoking room and after waiting 30 minutes to clean a room we were given a room that reeked of smoke. We were told this was the only room available even though the parking lot was half full. We left and now have to fight for a refund.
Stayed 1 night in Jun 2024

4/10 Poor

Blanca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.
Stayed 1 night in Jun 2024