It's a shame that Hotels.com advetise this hotel. The quality of the room and service was so poor. When we checked in, the male receptionist looked inconcenienced that he had to come to the front desk - he wasn't welcoming whatsoever. The temperature was 32 degrees on the two days we were there. The room was sweltering warm with no air conditioning. We asked the man on reception if there was a fan available. Once again he appeared inconvenienced to even be asked this question. We had to sleep with the windows open above a busy street with bars and clubs playing music until past 1am, people shouting below and the constant strong smell of shisha coming through the window from below - it was vile. There are three 'strip clubs' in very close proximity to the hotel (it was in an unsavoury area). Not family friendly. No tea or coffee making facilities available. The room itself was in poor condition - the weighty curtains were barely hanging by broken or missing plastic hooks. The curtains themselves ended up falling down three times during our visit, so my partner had to attempt to put them back up on the reminants of broken hook pieces. The bed headboard was marked, the sofa was heavily stained, and the tv was broken with such a bad break to the screen that it was unusuable. The bath-shower didn't look clean with black marks inside (they could have been public hairs but I was unwilling to investigate). Very, very poor and a waste of money. Poor experience from Hotels.com!