Edsa Shangri-La, Manila

5.0 star property

Photo gallery for Edsa Shangri-La, Manila

Exterior
Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
1 Garden Way, Ortigas Center, Mandaluyong, Manila, 1650
  • SM Megamall
    ‪3 min walk‬
  • Shangri-La Mall
    ‪3 min walk‬
  • Greenhills Shopping Center
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪34 min drive‬

Room options

Horizon Club, Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Tower Wing, Deluxe Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Garden Wing, Deluxe Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Tower Wing, Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Tower Wing, Executive Room

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Garden Wing, Premier Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Tower Wing, Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Wing, Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mandaluyong

With a stay at Edsa Shangri-La, Manila in Mandaluyong (Wack-Wack Greenhills), you'll be a 2-minute drive from SM Megamall and 7 minutes from Greenbelt Shopping Mall. .This family-friendly hotel is 6.5 mi (10.4 km) from SM Mall of Asia and 5.2 mi (8.4 km) from Fort Bonifacio.

What's nearby

  • SM Megamall - 3 min walk - 0.3 km
  • Shangri-La Mall - 3 min walk - 0.3 km
  • Robinsons Galleria Mall - 15 min walk - 1.3 km
  • Greenhills Shopping Center - 4 min drive - 3.5 km
  • Bonifacio High Street - 7 min drive - 4.5 km

Getting around

  • Shaw Boulevard Station - 7 min walk
  • Manila Pandacan Station - 8 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 34 min drive

Restaurants

  • ‪Seasonal Tastes - ‬5 min walk
  • ‪Senju - ‬2 min walk
  • ‪Heat - ‬2 min walk
  • ‪Richmonde Café - ‬5 min walk
  • ‪The Exchange Bar - ‬5 min walk

About this property

Edsa Shangri-La, Manila

Family-friendly hotel with a full-service spa connected to a shopping center in Mandaluyong
Edsa Shangri-La, Manila offers 631 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI. The Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 631 guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Heat, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Heat - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner.
Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Senju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 150 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,950 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Heat
  • Lobby Lounge
  • Senju
  • Summer Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Tennis lessons

Family friendly

  • Baby toys
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a partial quarantine property accommodating guests who are non-citizens of the Philippines. However this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1950 per person
  • Airport shuttle fee: PHP 3500 per vehicle (one way)
  • Valet parking fee: PHP 150 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Edsa Manila
Edsa Shangri-La
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Edsa Shangri-La Manila Hotel Mandaluyong
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Edsa Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bronwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area for the property is enjoyable with its own shopping plaza. The rooms need an update as there was evidence of aging and for the rating of the hotel, we should not see this. There was not clarity on room types and placement for multiple booked rooms. Rooms sizing is also on the smaller size. The staff is eager to take care of their guests. Overall would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Via

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at the EDSA Shangri-La Hotel for Christmas. We only stayed two days and had our room changed twice on different days which we were not too fond of, though we had a complimentary room in the end. Initially we paid for a room with city views because that is in our best interest. Our first room smelled a little musty, but apparently it's because the carpets did not dry right and the windows were not giving the views that we paid for. We were told it was because of the weather. Nonetheless, the front desk person and gentlemen that helped us transfer our stuff twice were super helpful and genuinely courteous about the whole situation. The next day while laying down and trying to relax, housekeeping kept knocking on the door and I have yelled out to hold on a couple times already as my partner and I are in the room. She proceeded to open the door and I get that she might have not heard me, but that was just unacceptable for privacy reasons. That same night, we ordered food from the pool bar and the burger took a little longer than expected so by the time it came we were already uninterested. Last issue is that the pool is supposedly open until 10PM but both nights we stayed there the pool was already close at 8PM. Other than that, staff at the pool bar were great and everybody that catered to us during the breakfast and dinner buffets were absolutely incredible and hospitable. The vast choices of food was immaculate and the bridge to the mall was convenient.

10/10 Excellent

Ryan Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has so many restaurants surrounding with close proximity.
Stayed 3 nights in Jan 2025

6/10 Okay

Desiree

Stayed 3 nights in Jan 2025

6/10 Okay

Hoon, Newington

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staffs reliability and service is 1 star. Facilitie are 3 star. Breakfast is 5 star.
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An experienced
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the friendly and helpful staffs made our stay so much better. Would definitely come back when we visit Manila again
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Yukiyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

vevencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining so good
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, the staff and accommodations were excellent. However, when we first checked in the desk, supervisor mistakenly told us that there would not be any reservations to restaurants available for the foreseeable future. She was incorrect as we were able to obtain reservations from another Shah employee. They all should be on the same sheet of music and if it all possible try to accommodate people staying in hotel, greenhouse, dinner reservations, etc.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallway carpets smell?H20 bottles not eco friendly
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Shangri-La has been excellent. It is conveniently located near the great mall, Shangri Plaza. The hotel itself can provide everything you need and the food has been exceptional, one of the best we've had so far.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and services are excellent. The location is a bit cumbersome and shops not easily accessible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva, Glen Waverley

Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exceptional ! Highly recommend
Stayed 2 nights in Oct 2024

4/10 Poor

Ranauld, North Hills

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We used to be loyal dining customers and hotel guests since 1998; food quality has gone down particularly at the Horizon Club, Summer Palace, Lobby Lounge and Heat.
Stayed 4 nights in Dec 2024

8/10 Good

Frederick

Stayed 1 night in Dec 2024

8/10 Good

Hoss, West Dundee

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Archibald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 2 nights in Nov 2024

8/10 Good

Annie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and can't fault it. But for a Shangri-la and how much we were paying we expected a room in better condition. There was a letter in our room saying they are working on renovations but it would have been nice to know prior to check-in. The banana bread gift was a lovely surprise. Would still recommend the hotel 😊
Stayed 3 nights in Nov 2024

10/10 Excellent

Manju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ample space, despite the age of the hotel, the room was in good elegant condition.
Stayed 1 night in Nov 2024