Our stay was in Ocean Blue, 303. Before we arrived on June 16, I wanted to ensure that each of the three vehicles we would be bringing would have a place to park. We were told IN WRITING by Sandy by a text message, that we would have five parking spaces, since we had a five bedroom condo. When we arrived, we were informed that we only had two, but since I am handicapped and use a wheelchair, my handicapped placard would suffice as a parking pass. On Sunday morning, we find a warning that our car would be towed if not moved. On Monday, my wife called "Sandy" at the number on the info packet in the room, and was told that I could get a street parking permit from the city of Myrtle Beach for $30.00, which my son purchased. We later learned that a handicapped placard qualified for free parking on the street, or any public access spot. The handicapped spot we were originally in REMAINED EMPTY ALL WEEK, as did several other spots in the garage. The staff needs to be educated on the benefits available, and could have let me remain in the handicapped spot since the building was not fully occupied. Therefore, I am requesting that the $30.00 fee be refunded to me.
Parking regulations need to be specified when travelers make the reservations, NOT after they arrive and are blindsided. The parking passes should also be sent to the renter, not left in the room to be seen after you have tried to find your parking spot. There was also no rhyme or reason to the numbering of the parking spots.
Otherwise, we loved the facility. Perhaps too many dishes, which left no room to put away groceries for 12 people for a week. Also, the washer and dryer both had repair issues before our stay was over.
Roger Huffman