Pacific Shores Resort & Spa

3.5 star property

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment room(s), body treatments, aromatherapy
Restaurant
Beach/ocean view
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Parksville Visitor Centre
    ‪4 min drive‬
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach
    ‪6 min drive‬
  • Nanaimo, BC (YCD)
    ‪38 min drive‬

Room options

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About the area

Nanoose Bay

Located in Nanoose Bay, Pacific Shores Resort & Spa is on the waterfront, within a 10-minute drive of Rathtrevor Beach Provincial Park and Sunset Lanes. .This beach hotel is 4.3 mi (6.9 km) from The Wool Shop and 4.7 mi (7.6 km) from Parksville Beach.

What's nearby

  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 4.0 km
  • Rathtrevor Beach - 6 min drive - 4.0 km
  • Rathtrevor Beach Provincial Park - 7 min drive - 5.3 km
  • Paradise Fun Park - 10 min drive - 7.9 km
  • Parksville Beach - 11 min drive - 7.6 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Rod & Gun - ‬9 min drive
  • ‪Quiznos - ‬9 min drive

About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 47 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.
You can enjoy a meal at Pacific Moon Rising serving the guests of Pacific Shores Resort & Spa, or stop in at the snack bar/deli.
Featured amenities include a business center, express check-out, and laundry facilities. Planning an event in Nanoose Bay? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Kayaking
  • Playground
  • Sauna
  • Spa services
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (3500 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 662 reviews
Rating 8 - Good. 250 out of 662 reviews
Rating 6 - Okay. 90 out of 662 reviews
Rating 4 - Poor. 50 out of 662 reviews
Rating 2 - Terrible. 23 out of 662 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jim

Travelled with partner
Our unit 714 was stark /clinical white no pictures on the walls and you could hear the people above us
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Nov 2024

2/10 Terrible

ward

Stayed 1 night in Nov 2024

4/10 Poor

Honey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were not changed and comforter of bed was so uncomfortable. Didn't like the texture of it. There was also a a big fly inside the washroom. Odor of room was terrible too. We enjoyed the pool anyhow.
Stayed 1 night in Nov 2024

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Linda, Sooke

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Great place, quiet near ocean. Pool available but public has access so was quite busy. Some rooms are getting updated and tje other rooms are very 'tired' and in need of lots of udates
Stayed 1 night in Nov 2024

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the ocean
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are advertising you have a spa there should be options to book. Or remove the advertising as a spa
Stayed 1 night in Nov 2024

4/10 Poor

Jor-dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 receptionists during our stay were rude and refused to accomodate to make our stay more comfortable. Zero sound proofing so the next door guests sounded like they were in our suite. Dirty dishes left for us, no hot water in the kitchen, hot tub gave me chemical burns, swimming lessons all day long in the pool as well as closures for physio so the ammenities are unaccessible. The pullout couch was like sleeping in a gravel pit, incredibly hard, lumpy, and loud any time you move. Upon checking out, the manager gave us $86.00 refunded on our $678 stay. Will not be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sue Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... Except for the neighbors little yapoy dog barking away at 630am and 11pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Stayed 2 nights in Sep 2024

10/10 Excellent

Maire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities we used the hot tub and pickleball courts. There is also a pool and games room, located on the beach. We had two dinners at the fantastic onsite restaurant.
Stayed 2 nights in Sep 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff very friendly and helpful. Beautiful area by the ocean.
Stayed 8 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We were given keys to an occupied room then moved to a much worse room.Hair on floor, dirty mirror. No shampoo. Headboard wobbly. Attached to another suite who had their light on all night and a barking dog.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was gorgeous. The onsite restaurant had great food and service.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Room comfort
It was a very relaxed place to stay when u have a dog and kids. Unfortunately not very clean the shower had what looked like mould growing on it. The outdoor hot tub was good for young kids had a slide. Nice to be next to the ocean.
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind. Restaurant attached is great as well.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at counter was very friendly and helpful, room was new and clean ! The pub had open mic and there was some fabulous local singers , well and the view and grounds were beautiful! Definitely recommend
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Stayed 1 night in Sep 2024

4/10 Poor

Daniel, Niagara on the Lake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We recently spent four nights here. Room was very dated but adequate. What was odd was there was no housekeeping service nor were we told this was the situation. No instructions on where to put garbage or request additional towels, coffee etc
Stayed 4 nights in Sep 2024