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The Grand Hotel Nanaimo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel Nanaimo

Property grounds
Lunch, dinner and brunch served
Exterior
Standard Room, 2 Queen Beds
Lunch, dinner and brunch served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    4 min walk
  • Woodgrove Shopping Centre
    4 min drive
  • Frank Crane Arena
    5 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    10 min drive

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area

Suite, 1 King Bed with Sofa bed (Maple)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Lobby
Inn On Long Lake
On private beach
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is NZ$175
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Inn On Long Lake

About the area

Nanaimo

With a stay at The Grand Hotel Nanaimo in Nanaimo, you'll be within a 10-minute drive of Departure Bay Ferry Terminal and Long Lake. .This hotel is 16 mi (25.8 km) from Duke Point Ferry Terminal and 2 mi (3.3 km) from Woodgrove Shopping Centre.

What's nearby

  • Long Lake - 4 min walk - 0.4 km
  • Woodgrove Shopping Centre - 4 min drive - 3.3 km
  • Nanaimo Regional General Hospital - 7 min drive - 6.6 km
  • Departure Bay Ferry Terminal - 8 min drive - 7.4 km
  • Duke Point Ferry Terminal - 21 min drive - 25.8 km

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪Wendy's - ‬3 min drive

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with a fitness center and a 24-hour front desk
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Grand Cru Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 841 reviews" "
Rating 8 - Good. 337 out of 841 reviews" "
Rating 6 - Okay. 113 out of 841 reviews" "
Rating 4 - Poor. 45 out of 841 reviews" "
Rating 2 - Terrible. 21 out of 841 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Great management team and staff Will come back soon Cheers
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk excellent. Very clean and organized, good location.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A little expensive but nice
Stayed 1 night in Aug 2024

4/10 Poor

Grant

Disliked: Staff & service, amenities, property conditions & facilities
Caught the late ferry and needed somewhere to stay last minute and saw that there were deluxe rooms available so i booked one. When I arrived I was behind a line of three groups of guests all checking in. No big deal. When I get to the front of the line the front desk host was a little unfriendly and as I was paying my 200$ deposit he looked down his glasses at me and told me if i smoke in the room i will be charged 200$ which he didnt feel the need to say to any of the other paying guests in front of me. I told him thats fine I dont smoke and proceeded to my room. The main feature that helped me decide on this hotel was the soaker tub because after a long day of travelling and paying 300$ for an 10 hour stay in a hotel, I wanted to relax and enjoy that one amenity. When I got to my room I went straight to the bathroom to start the tub and the bathroom door only opened halfway because it got caught on the tile floor. The tile floor itself was very uneven and cracking, showing signs of either poor finishing or issues in the subfloor below. Once i filled the tub to my utmost dissapointment the jets did not work in the tub. I also requested a late check out when I booked and was informed my check out time was to be 11. As someone who has worked hospitality for years, I was dissapointed in the value I got at this hotel. Maybe other people really like this place but for 300$ a night, I think ill go stay somewhere by the waterfront next time instead. Hopefully this review helps som
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities
Room 20 years out of date floor was so broken up under carpet was like throwing you towel over rocks on the beach and walking on it
Stayed 1 night in Aug 2024

8/10 Good

Nadine

Travelled with partner
Liked: Staff & service
Old and worn but still has some charm
Stayed 1 night in Aug 2024

6/10 Okay

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To pricy. Rooms outdated
Stayed 1 night in Aug 2024

6/10 Okay

Kathryn

Liked: Cleanliness, amenities
Comfortable bed and big bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Very thorough and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Tralena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Othman, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

8/10 Good

Erin

Travelled with family
Liked: Staff & service
While clean, property is quite outdated. Flooring (carpet and tile) badly need replacing, at least in our suite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2024

4/10 Poor

Ken

Disliked: Property conditions & facilities
Pictures are much better than the rooms. The gym is not at all a gym. Old stationary bike and tred mile. Not machines. I small rack of bumbles to 20lbs.
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service
Good location. Hallways & rooms smelled musty, maybe the carpets. The carpet in our room was lumpy like there was gravel under it when walking around. Went to go for breakfast, nothing here. Managed to find coffee in lobby. It was like a ghost town in the lobby at 10am. No music, kind of dark & dreary. Felt like the place was closed. Wife found spiders on bed….
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Maureen

Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Our beds were really comfortable with clean crisp linens. The room and bathroom were clean with everything we needed. The hotel was quiet but could really use some updating.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeevan

Stayed 2 nights in May 2024

10/10 Excellent

Tom

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll maintained and convenient location.
Stayed 3 nights in Jul 2024