4/10 Poor
Brandon M.
5 Jan 2025
Liked: Cleanliness
Not our favorite
The UNIT itself was so-so at best compared to other places we've stayed in our travels. According to the listing the unit had been renovated... however, there were places around the shower that had rust and discoloration; the dishwasher seemed to be rusted or at least have some mineral deposits at the opening; and the toilet in the second bathroom was constantly running. The view out the main window and patio is of the entrance gate and some foliage. The internet was horrible: the tv channels were constantly glitching, as was anything we tried to stream from our phones onto the tv. The BIGGEST complaint and main reason for even considering leaving any type of review is the AC/ thermostat. The temperature doesn't go lower than 68- the unit is locked out beyond that. We came home very late (we stayed over NYE) and the temperature inside the unit was 71, even though the system was set at 68. We tried everything to get the system to move to a lower temperature, to no avail. I messaged the host, who gave me a sarcastic answer that 68 wasn't even hot, and then gave a very long-winded answer as to why the unit "couldn't" go lower than 68. Needless to say, in south Florida, on a hot and muggy night, when the AC couldn't even keep up enough to keep the unit lower than 71 inside, we had a very uncomfortable and sleepless night that day, as well as others when we'd wake up sweating. NOT the best part of our trip (insert angry emoji). Otherwise, the property itself was great.
Brandon M.
Stayed 7 nights in Dec 2024