With a stay at The Constance, The Whitlock, & The Dewey By The Lenox Collection in Lenox, you'll be within a 5-minute walk of Lenox Library and The Bookstore. .This hotel is 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum and 0.5 mi (0.9 km) from Shakespeare and Company.
What's nearby
Lenox Library - 2 min walk - 0.2 km
Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
Shakespeare and Company - 11 min walk - 0.9 km
Tanglewood Music Center - 2 min drive - 2.2 km
The Mount - 3 min drive - 2.7 km
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
The Constance, The Whitlock, & The Dewey By The Lenox Collection
Hotel in Lenox with free breakfast and a fitness center
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Food and drink
Free continental breakfast available daily 7:00 AM–9:00 AM
Coffee/tea in a common area
Things to do
Fitness classes
Fitness centre
Pilates classes
Yoga classes
Conveniences
Banquet hall
Library
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Wedding services
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Thin carpet in room
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
TV channels
TV
Food and drink
Free bottled water
More
Local maps
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
This property does not have elevators
Property is also known as
Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection
The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 210 out of 404 reviews" "
10 - Excellent
210
Rating 8 - Good. 109 out of 404 reviews" "
8 - Good
109
Rating 6 - Okay. 53 out of 404 reviews" "
6 - Okay
53
Rating 4 - Poor. 22 out of 404 reviews" "
4 - Poor
22
Rating 2 - Terrible. 10 out of 404 reviews" "
2 - Terrible
10
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Greg
25 Aug 2024
Greg
Stayed 15 nights in Aug 2024
8/10 Good
Mary
24 Aug 2024
Disliked: Amenities
Room was nice but hallways need an update. Also the towel rack in our room was broken. More GF options needed for continental breakfast.
Access to town was the best thing. Room was clean and neat and adequate for our needs. The only problem was that the continental breakfast did not go long enough. It was crowded, and parking was difficult. Space is small. Suggest adding a half hour, at least.
Lenox is great!
Cleanliness was very good
I did not like the bed. The "plastic" wrap around the mattress made the sheets slippery and the sheets to come undone from the bed!
Otherwise everything else was very good.
Thank you
A very positive stay. Friendly staff in a beautiful historic home with a beautiful yard and gardens. We enjoyed breakfast on the spacious porch. Free on-site parking is much appreciated as well as continental breakfast with freshly sliced strawberries and blurleberries.
We had a great night-- very walkable to everything in the center of Lenox, and a short drive to Tanglewood! We will definitely be back next time we are in the area.
Marc
Stayed 2 nights in Aug 2024
2/10 Terrible
Donald
Travelled with partner
11 Aug 2024
Non-functioning electric outlets
Inedible breakfast.
Check-in at different location.
Room key that opens multiple rooms so no security.
Small shower and claustrophobic toilet.
Tap rather than bottled water.
OUTRAGEOUSLY overpriced.
Very nice place to stay. Very convenient to Tanglewood. Only slight quibbles were that bed was too big for room (or room too small for bed), and bathroom very tiny.
The Whitlock was a charming vintage hotel. It is well located in downtown Lenox yet quiet. Rooms are comfortable and well maintained. Staff is warm and helpful. We had a very pleasant stay