Crowne Plaza New Orleans French Qtr - Astor

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    1 min walk
  • Canal Street
    1 min walk
  • Saenger Theatre
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    27 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor, you'll be centrally located in New Orleans, steps from Bourbon Street and Canal Street. .This luxury hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury New Orleans hotel in French Quarter with a fitness center
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Dickie Brennan’s Bourbon serving guests of Crowne Plaza New Orleans French Qtr - Astor. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms. RV/bus/truck parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (32000 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1355 out of 3543 reviews" "
Rating 8 - Good. 818 out of 3543 reviews" "
Rating 6 - Okay. 574 out of 3543 reviews" "
Rating 4 - Poor. 360 out of 3543 reviews" "
Rating 2 - Terrible. 436 out of 3543 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Stayed 1 night in Aug 2024

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Edward

Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Favorite hotel to stay at not so favorite anymore
First room smelled like mildew Next room smelled better but not great. Then carpet by bathroom was soaking wet next morning. Told maintenance which he was rude. Was telling me it was shower which it was not bathroom floor wasn’t wet and shower curtain was in tub so he wasn’t helpful at all! Mean while we had to put a towel down cause it was wet the whole week! Came back to room one evening and black nasty sewage in bathroom sink! Lizard in room was finally Kicker! Hallway dirty never vacuumed. Definitely need some up grades for the price! Front desk staff wonderful and understanding!
Stayed 7 nights in Aug 2024

4/10 Poor

Scott

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Terence

Disliked: Property conditions & facilities
Had rodents (rats) in my.room and requested a transfer..Toilet ran all.night and ran over and flooded floor...i need a refund
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawnell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ausjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Pascale Marie, Floral Park

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy pool, white film floating no pump. Leaking ceiling. Plumbing issues iwith bathroom. Man at front desk unhelpful. Would not recommend. Close to Bourbon only plus.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice location to everything
Stayed 4 nights in Aug 2024

6/10 Okay

Vicki

Travelled with group
Disliked: Property conditions & facilities
The first room we were put in the bathroom sink blocked, maintenance man said the room next to us had a problem with their plumbing as well and he thinks the pipe work was connected, that was fixed then the carpets were soaked which seem to be coming from the room on the other side of us. We were moved to another room where the bathroom tapped did not turn off and it was street side so very noisy
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was beautiful . It was a fun trip . The staff could have been friendlier .
Stayed 2 nights in Aug 2024

2/10 Terrible

Janika

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would not recommend this product, my room was literally horrible it smelled like mildew the bed was hard it was the worst I have stayed in I wouldn’t recommend it really needs an upgrade… the only good thing about this hotel is the location
Stayed 3 nights in Aug 2024

6/10 Okay

Sheen Novette

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to French quarter.
Stayed 4 nights in Aug 2024

6/10 Okay

grace

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The women at the front desk are rude. I think her name tag was rayhanin. Eric was very nice and helpful when they were not. The pool was closed our first day. When we did go see it again the front desk was agrivated that we asked. The restaurant attached was amazing and the location was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Staff was very helpful. Room smell like mold, the shower gel dispenser in the shower did not work properly, every time I tried to use it little to nothing gel comes out, definitely need to change. There was a roach in the room
Stayed 3 nights in Aug 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Keishon

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean hotel and a great location to get to everything
Stayed 4 nights in Aug 2024

4/10 Poor

Marcelo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Kenyetta

Stayed 3 nights in Aug 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Raphael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyese Denise

Liked: Amenities
Will stay again!!!!
Stayed 3 nights in Aug 2024