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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Alexa Tower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Alexa Tower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (French Quarter View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3799)
The price is NZ$311
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Wyndham New Orleans - French Quarter

About the area

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG, you'll be centrally located in New Orleans, steps from Bourbon Street and Canal Street. .This luxury hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km
  • Caesars Superdome - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with a fitness center and a 24-hour business center
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Dickie Brennan’s Bourbon serving guests of Crowne Plaza New Orleans French Qtr - Astor by IHG. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms. RV/bus/truck parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1697 out of 4295 reviews
Rating 8 - Good. 986 out of 4295 reviews
Rating 6 - Okay. 690 out of 4295 reviews
Rating 4 - Poor. 424 out of 4295 reviews
Rating 2 - Terrible. 498 out of 4295 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice and the location was convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

M. Yanet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all areas . Accommodations and the outstanding staff. Clean and safe rooms. Excellent service
Stayed 6 nights in Jan 2025

8/10 Good

Jasmine

Stayed 2 nights in Nov 2024

6/10 Okay

Luz

Stayed 5 nights in Dec 2024

6/10 Okay

Cammie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel at a pretty bad time. The attack on Bourbon St had just happed 2 days prior. There were so many cops, military people and blocked roads so it made getting to the hotel difficult but understandable. I had called the hotel to see if they coudl help direct me to the hotel with the road closers, they couldn't because they didn't know which roads were closed but it is possible to get to them, understandable. We finally get to the hotel and valet tells us valet is closed due to the incident. Why didn't the person i spoke to tell me that when i was on the phone with her? Valet guy gave us the address of where we could park, he helped put our luggage onto the luggage cart and wheeled it to the check in counter for me due to me having a toddler and my partner went to self park. Check in lady (whom i spoke to over the phone) wasn't very welcoming, that's fine, i understandable. The timing of everything is horrible. We finally get into our room and it's old, outdated, paint chipping off the walls, bathroom looked like it was from a motel, towels were super thin & left fuzz on your body after you use it. There are no comforters, just thin sheets. I don't fault the hotel service for the lack of welcoming but more of how the room was. Location is prime but hotel itself, not worth it. There are plenty of other hotel options. I would not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Nakeily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, accessible to everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard, Winder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 2 nights in Dec 2024

8/10 Good

Camille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room i had the tub was peeling and rusting. But other than that great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay! Highly recommend!
Right around the corner from Bourbon Street. We got the option that included valet parking and we never moved our car until we left. Everything was within walking distance. The hotel was very clean and felt very safe and all the employees were super nice. Will definitely be back one day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jody Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again. Great location for what we wanted to do in New Orleans
Stayed 4 nights in Dec 2024

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was a horrible check in experience due to the teerorist attack behind the hotel. This lead to streets being closed and no communication from the hotel on how to check in etc. the first day was ruined due to lack of communication from the hotel on alternative parking arrangements etc. was handled very poorly by the staff
Stayed 3 nights in Jan 2025

2/10 Terrible

Talley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly Service and Dirty Rooms
Not a great experience. Service was HORRIBLE. The lady at check in acted miserable and very unwelcoming. When we came to the front desk to ask for water and towels, we got very short, unfriendly responses. The room did not appear to be throughly clean. There was dirt in the shower and visible dust.
Stayed 2 nights in Dec 2024

8/10 Good

Corye

Its in a great location if you want the 24 hour Canal and Bourbon street experience because its non stop all day and night on that corner. I enjoyed my stay. The Covers are way to thin, my room didnt get cleaned everyday and my room didnt get restocked with coffee once they did clean my room. I enjoyed my stay and I would stay here again.
Stayed 4 nights in Dec 2024

6/10 Okay

juliann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The tap in the shower was broken dripping constantly staff at the reception were asked three times about the repair we left and still hadn’t been attended to
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & service was awesome!
Stayed 6 nights in Dec 2024

2/10 Terrible

Shanee

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel is only good because of the convenience. Staff is lazy! My entire stay housekeeping never came. After we put in multiple requests! Hotel could use some updating!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor, Dalton

Stayed 2 nights in Dec 2024

8/10 Good

Bryan Keith, rosrdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Loanis

Travelled with family
Liked: Staff & service, property conditions & facilities
Very close to everything
Stayed 3 nights in Sep 2024

8/10 Good

Shailon M, jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ERICK

Stayed 3 nights in Jan 2025

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Yiu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location in New Orleans.
Great location but not in great shape. Windows dirty, plumbing cracked and scared, safe not working. A And ear plugs required to manage Bourbon Street noise.
Stayed 2 nights in Jan 2025