DoubleTree by Hilton New Orleans

4.0 star property

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
View from room
Penthouse, 2 Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at DoubleTree by Hilton New Orleans, you'll be centrally located in New Orleans, steps from Canal Street and 3 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.5 mi (0.8 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • National World War II Museum - 18 min walk - 1.5 km

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 367 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 11 square feet (1 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 607 out of 1186 reviews
Rating 8 - Good. 276 out of 1186 reviews
Rating 6 - Okay. 155 out of 1186 reviews
Rating 4 - Poor. 75 out of 1186 reviews
Rating 2 - Terrible. 73 out of 1186 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

edgar

Stayed 4 nights in Dec 2024

4/10 Poor

Jun

Travelled with family
Disliked: Staff & service
poor customer service, small room
Stayed 3 nights in Dec 2024

2/10 Terrible

pagliacci, Harkers Island

Stayed 5 nights in Dec 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Brenda

Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, and room was clean love the location i give a 10 to the staff good job.
Stayed 2 nights in Dec 2024

2/10 Terrible

Meghan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely horrible … front desk staff on all shifts are very rude, and of course the general manager Francis Carmillio was never available. Ask for towels never received them, Refrigerator did not work, requested 3 times to be fixed. Will never return to this hotel would rather pay more and stay somewhere where the staff is courteous. It cost nothing to be kind, and the staff needs to realize the guest contributes to their hourly wage. Very disappointing stay. Word of mouth goes along way, my family and friends go to New Orleans and I will share this horrible experience to all social media and anyone traveling.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of checking in
Stayed 1 night in Dec 2024

8/10 Good

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only unpleasant issue was the elevator not working properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We came in for the weekend for the football game and the hotel was perfect for us. We were close enough to Caesars Superdome, the French Quarter and Caesars Casino to walk. It was super easy to check in and out and all the staff were polite and helpful. Will definitely stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, room comfort
NO hot water.
The room was great, clean and comfortable. However, when I checked in was told there was no hot water. This continued for the entire day. Was difficult because I was there for a wedding that evening and could not take a shower because of no hot water. My son and his wife stayed there too, and they were given points for the problem however I was offered nothing.
Stayed 1 night in Dec 2024

2/10 Terrible

Dame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want never stay again
The water in toilet ran all night n want flush . paid for a king was gave a double no towels rusty n smelled like old water defy sewer problem.But one thing the lady at front was understanding only good thing in the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and shower were fine, Exercise room was appreciated and I used it. Quiet and great location close to French Qtr. very friendly staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, great location on Canal St. close to the Mississippi River and the French quarter. Exercise room was fine and I used it daily
Stayed 4 nights in Dec 2024

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

CORLISS, Decatur

Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Clean and nice rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024