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DoubleTree by Hilton New Orleans

4.0 star property

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Penthouse, 2 Bedrooms
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Audubon Aquarium
    ‪4 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King, Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo New Orleans French Quarter by IHG

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1260)
The price is NZ$518
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Indigo New Orleans French Quarter by IHG

About the area

New Orleans

With a stay at DoubleTree by Hilton New Orleans, you'll be centrally located in New Orleans, steps from Canal Street and 3 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.5 mi (0.8 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 9 min walk
  • Ernest N. Morial Convention Center - 10 min walk
  • Caesars Superdome - 3 min drive

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 367 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 11 square feet (1 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.0 for adults and USD 15.0 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
The location is excellent! The hotel has comfortable and clean rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bianka

Liked: Cleanliness, amenities
Nice and clean
Stayed 2 nights in Nov 2024

4/10 Poor

Indigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ayeshia

Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I read mixed reviews of the hotel, I found it to be satisfactory in every way. The staff was accommodating, especially the valet parking group, although the $52 per day cost was higher than the norm. The parking area used was well protected and could be seen from the street so that was a plus. The breakfast options were limited and not particularly tasty and the cost was high for a simple buffet breakfast. The room was fine and comfortable and cleaned daily, which is not always the case in this era. Appreciated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Clean and convenient and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

Yashica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Stayed 2 nights in Nov 2024

8/10 Good

Roma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Maritess, fremont

Liked: Cleanliness
Disliked: Staff & service
Staff are nice but can improve by being more welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the warm cookies, lol. Staff and everything was wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaytie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and in a great spot! It is right on canal Street and we were able to walk to everything in the French quarter easily. The hotel was clean and safe and the staff were very nice! It was close enough to everything without being right in the middle of all of it. Definitely would stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greated us like we were family. They gave us a warm cookie the first night. The rooms were clean and cozy. The water pressure in the shower was incredible. I stayed for 5 days in the staff interacted with me and my wife each day. On the 6th day as a surprise to my wife for our anniversary we moved across the street to Ceasars. The Double tree was hands down the better of the two stays.I regreted moving.
Stayed 4 nights in Nov 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy access to everything
Stayed 2 nights in Nov 2024

6/10 Okay

Mallory

Liked: Cleanliness, property conditions & facilities, room comfort
Not as cheap as they may you think
The price from hotel.com compared to what the hotel charges you is wrong. Price was way too much out of the budget, but ended up not having a choice but to pay it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was nice and welcoming, check in was very smooth and easy. The hotel was older, but clean. I felt safe there and it was in more quiet part of town, however, you can hear the neighboring hotel room doors slamming so loud that it wakes you up at night. Didn't rent a car for my trip since parking was quite costly at $52/night but luckily this hotel is located in a good convenient location. Only about 10-15 min walk to Bourbon Street and French Quarter and Caesar's Casino is right across the street. There is also plenty of shopping and restaurants available nearby. Streetcar picks up and drops off right across the street also.
Stayed 4 nights in Nov 2024

6/10 Okay

Katrina, Brea

Disliked: Cleanliness, staff & service, property conditions & facilities
Had a water leak I. My toom
Stayed 1 night in Nov 2024

8/10 Good

Bianca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was an issue each morning, took forever to take and place orders and receive food (one day had to get take away because we would miss our day trip), only Valet parking at $52 a night, I was charged twice for the room stay so had to sort that out. Our toiletries didn’t get topped up so ran out of bath soap and didn’t get new face washes. For the price we paid I wasn’t very impressed with the service. Also no laundry service was available.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, and the location was great!
Stayed 1 night in Oct 2024