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DoubleTree by Hilton New Orleans

4.0 star property

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Penthouse, 2 Bedrooms
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King, Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3850)
The price is NZ$226
for 1 room
includes taxes & fees
7 May - 8 May
Wyndham New Orleans - French Quarter

About the area

New Orleans

With a stay at DoubleTree by Hilton New Orleans, you'll be centrally located in New Orleans, steps from Canal Street and 3 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.5 mi (0.8 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • National World War II Museum - 18 min walk - 1.5 km

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 367 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 11 square feet (1 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2025

8/10 Good

Jacquice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but there was mold in the ceiling. There was a leak coming from the AC unit. Also, the heat did not work and it was super cold outside. For the price of the hotel, there needs to be an upgrade. The hotel was great as far as location.
Stayed 2 nights in Jan 2025

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was in poor condition. Not cleanliness but ac didn’t work. Wall was pealing and curtains were broken. Convenient location but hotel needs to be renovated.
Stayed 2 nights in Jan 2025

8/10 Good

Peyman

Business traveller
Liked: Cleanliness
Overall, satisfied and might go back. The hotel is short on amenities and parking is a huge pain. The valet is ridiculously too expensive
Stayed 4 nights in Jan 2025

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Windy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. It was clean and updated. The staff was very friendly and accommodating with late check out and early arrival!
Stayed 1 night in Jan 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service
We checked in to our room and noticed a weird smell. Musty? I had to use the bathroom and when you opened the bathroom door, it smelled like a chlorine pool. I picked up the top lid to the toilet and there was dry urine all over the seat. Not just a little drop. ALL over the seat. I went downstairs and the woman that checked us in seemed unbothered and dismissive. We got a different room on a lower floor, but it makes me afraid to sleep here
Stayed 1 night in Jan 2025

8/10 Good

Andrea, Youngsville

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to walk to most popular places
Stayed 2 nights in Dec 2024

6/10 Okay

ebony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff wasn’t available when we went to check in, didn’t give us any information about the area, after we checked out, we were charged for water that we did not take out of the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle service to and from airport. Warm cookies a nice welcoming touch
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable around the French quarter.
Stayed 1 night in Jan 2025

2/10 Terrible

Louie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is rude, room AC was not working. Every night was hot. Notified front desk and it was ignored until i sent a text. Parking is valet only, beware… $60 a night and im a Diamond Hilton Member
Stayed 4 nights in Dec 2024

8/10 Good

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located
Stayed 4 nights in Jan 2025

10/10 Excellent

Isidro

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service

Was ok but should be better for the price

Check in was lacking. They were polite but, they said our room wasnt ready yet and they would call me. I sat there for 1 hour then asked. They apologized and said it was ready. Ugh. Then next morning they were trying to come in our room 2 hours before checkout and we had not checked out. Bathroom had a ton of rust in shower.
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Great location but not sound proof

Hotel is in a great location for getting around New Orleans, everywhere is walkable and it’s a lively place. Downside is the hotel isn’t very sound proof, you could hear all coming and going in our room and as you would expect in Mew Orleans people are moving around at every hour! The décor in our room was a little worn out with damp patches in the ceiling but the housekeeping was excellent, couldn’t fault them.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Friendly staff. Went for the Raiders vs Saints game. Elevators were slow game day because it was so busy but outside of that, we’d definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

michael

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in was unfriendly. Building is really old and some elevators were not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay

Stayed 3 nights in Dec 2024

8/10 Good

ROBERTO

Stayed 3 nights in Dec 2024

6/10 Okay

shuangyi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Staff doesn’t seem enthusiastic in helping customers. Made three requests for towels. Never got them
Stayed 3 nights in Dec 2024