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Holiday Inn New Orleans West Bank Tower, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Exterior
Outdoor pool
Breakfast, lunch, dinner served; American cuisine
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Audubon Aquarium
    ‪7 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • Canal Street
    ‪7 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Pool
Breakfast included
Pet-friendly
Parking included
2.8 out of 5, (1004)
The price is NZ$154
for 1 room
includes taxes & fees
2 Feb - 3 Feb
La Quinta Inn by Wyndham New Orleans West Bank / Gretna

About the area

Gretna

With a stay at Holiday Inn New Orleans West Bank Tower, an IHG Hotel in Gretna (Terrytown), you'll be within a 5-minute drive of Ernest N. Morial Convention Center and National World War II Museum. .This hotel is 3.9 mi (6.2 km) from Port of New Orleans and 4.2 mi (6.8 km) from Julia Street Cruise Terminal.

What's nearby

  • Ernest N. Morial Convention Center - 5 min drive
  • Port of New Orleans - 6 min drive
  • Caesars New Orleans Casino - 7 min drive
  • Canal Street - 7 min drive
  • Julia Street Cruise Terminal - 7 min drive

Getting around

  • Saint Charles at Saint Joseph Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬15 min walk
  • ‪Waffle House - ‬19 min walk
  • ‪Ground Pati Grille & Bar - ‬6 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Toast Gretna - ‬11 min walk

About this property

Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Hotel with free parking, near Port of New Orleans
Holiday Inn New Orleans West Bank Tower, an IHG Hotel offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Round House Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gretna? This hotel has 3614 square feet (336 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: USD 10.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (3614 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and clean and staff was very friendly and accommodating. Morgan at the front desk was great, so was everyone else.
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2024

2/10 Terrible

Rejoinder

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited especially for the price. Dinner was okay. Rooms toilets has a lingering noise after flushing. Tubs water sat in them while showering. Moisture in the room is horrible and yes very noisy by the highway. The staff unwilling to be helpful. Room door locks unsafe.

10/10 Excellent

Caroline

Stayed 4 nights in Oct 2024

10/10 Excellent

Umakant

Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service
4 night stay but room was only cleaned once
Stayed 4 nights in Oct 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Really clean! Felt at home!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how friendly everyone was. I liked that they had decorated the lobby and how good it smelled every time we walked in through the doors. things I didn’t like light in bathroom was way to bright and toilet seat should not move left to right when sitting on it. Overall a good stay
Stayed 3 nights in Sep 2024

4/10 Poor

Kenneth

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like it had been closed for a while mildewed so noisy that you could hear all the traffic as if you were sleeping on the expressway.The desk clerk Kia was the only bright spot Not worth the price
Stayed 2 nights in Sep 2024

10/10 Excellent

Calvin

Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean.The safe was amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Hotel in need of a Generator for Emergencies
We were welcomed and check in was great, but I was informed that they did not have a generator. This was not good for us as we were having a hurricane in our area that evening we evacuated from our home in low lying area. My husband is not well and this would not be a good thing not to have lights ,air condition, or elevator service. So we checked out to a hotel with a generator. The Desk manager was very helpful with check out.
Stayed 2 nights in Sep 2024

8/10 Good

Maria, houston

Travelled with partner
Liked: Cleanliness
Overall was a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diego

Stayed 2 nights in Aug 2024

8/10 Good

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay as always, the staff were friendly and handled my one complaint of finding a bullet in one of the drawers by the phone professionally and quickly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Roger

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn stay in
When I checked in, the roof was stuffy and smelled like a damp carpet. I prayed the room and went to bed. At 3am, it got very hot in the room. The A/C stopped blowing cold air and there was water condensa room on the floor. The rest of the night was miserable. I reported to the reception when I checked out.
Stayed 1 night in Aug 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024