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St Charles Coach House, Ascend Hotel Collection

3.0 star property

Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby sitting area
Exterior
Room, 1 King Bed, Non Smoking, Balcony
Room, 1 King Bed, Non Smoking, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • National World War II Museum
    ‪15 min walk‬
  • Ernest N. Morial Convention Center
    ‪3 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 34.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

A stay at St Charles Coach House, Ascend Hotel Collection places you in the heart of New Orleans, within a 5-minute drive of Ernest N. Morial Convention Center and Caesars Superdome. .This hotel is 1.5 mi (2.5 km) from Smoothie King Center and 1.7 mi (2.7 km) from Port of New Orleans.

What's nearby

  • National World War II Museum - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.3 km
  • Caesars Superdome - 3 min drive - 2.5 km
  • Port of New Orleans - 4 min drive - 2.7 km
  • Caesars New Orleans Casino - 4 min drive - 2.8 km

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Houston's Restaurant - ‬3 min walk

About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel with free parking connected to a rail/subway station in New Orleans
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include concierge services, wedding services, and a communal living room.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 6500 square feet (604 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 955 reviews
Rating 8 - Good. 247 out of 955 reviews
Rating 6 - Okay. 58 out of 955 reviews
Rating 4 - Poor. 20 out of 955 reviews
Rating 2 - Terrible. 13 out of 955 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded all my expectations!

Beautiful hotel in extraordinary location. Oversized and comfortable room. Secure parking included in the room rate. St. Charles trolley stop is just out the front door. What it lacks: breakfast, restaurant, formality. Instead it offers endless coffee, free snacks, and a knowledgeable and friendly staff member in the lobby who is welcoming and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel, fantastic position on St Charles with a street car stop right outside. It’s away from the hustle and bustle of the French Quarter but only a 15 ride away. Magazine street is near by as well. Great recommendation for a seafood restaurant as well from the lady on the front desk. Give Mr B’s a try! The free parking for the hotel is also a bonus!
Stayed 2 nights in Jan 2025

10/10 Excellent

BUFFIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really great experience and would book again. Staff was friendly and helpful and parking was super easy!
Stayed 3 nights in Nov 2024

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with quick access to a lot of places around the city
Stayed 3 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice looking property. Adjacent to some sketchy areas but I think that’s just that part of New Orleans. Block by block.
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Stayed 3 nights in Jan 2025

10/10 Excellent

Roshanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel, great location!

This is a cute boutique hotel in excellent location! The plus is free parking and right across the street from the street car stop! If Canal and Burbon is your thing, then you can hop on the streetcar to go downtown! The front desk ladies were very nice and professional. There were no daily housekeeping, but towels and blankets were available on request. The hotel is only 3 floors and it was decorated cute and was very clean! It also smelled very fresh and welcoming! There were snacks and coffee in the lobby. There's a coffee shop across the side street as well as a Houston's Restaurant. Also at the end of the block there is Brother's Chicken! Its so good! The room was a nice size and the beds were comfortable! There's a fridge/freezer in the room. Mine got so cold it froze everything, but that was okay since we were traveling the next day after using it. I'm pretty sure the temperature could be adjusted if needed. There isn't a microwave in the room, but one is at the end of the hall along with the ice machine and water cooler. I just realized no rooms are on the 1st floor, only the 2nd & 3rd floors. This is my go to hotel whenever I visit the city!
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE staying here!! Have stayed twice in the past and always quiet, but also in a great/convenient location!
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chester

Stayed 1 night in Dec 2024

8/10 Good

Diane

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

NOLAN stay

Overall our stay was great. The room was big enough. But the bathroom shower under sink and floors were dirty. Hair left in shower was gross.
Stayed 2 nights in Dec 2024

8/10 Good

Dennis S

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable & Quiet

Hotel was in good shape & quiet, bed & pillows were comfortable; Room had some minor issues (light bulb missing, no wall thermostat, shower leaked on floor, etc.). Staff were nice, very convenient to trolley (out front on St. Charles) and nearby Avenue Cafe (great breakfast & coffee); Looks like an older hotel that has been well maintained but could use some work in a few areas; Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

sumaiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time during my stay here. Staff was very friendly. Rooms were clean. Location was very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Koob d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Location is clean and accessible.Transportation is easy due to streetcar runs in front of bldg.Rooms immaculate and very spacious.Beds are very comfortable.Staff are very professional and very Area around hotel is quite only hear moderate traffic
Stayed 3 nights in Dec 2024

8/10 Good

Nina

Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LISA

Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in NOLA

This is our second stay here at this wonderful place. The staff is always friendly. The trolley runs right by this hotel. Many restaurants in walking distance. The free parking is a bonus in NOLA.
Stayed 1 night in Nov 2024