This is a budget hotel in NYC. If you are expecting it to be the Ritz, stay somewhere else. I was pleased enough with my stay, and it fit my budget and location preferences. I've stayed at much better and at much worse for the same cost. The staff was very friendly. My biggest complaints were that the bathroom was a bit dingy, and the comforter on the bed a bit thin (I felt cold during the night). Otherwise, it was a relatively good stay. It's smack dab in Midtown, so while there isn't much nightlife right around the hotel, you can get to Hell's Kitchen within a 10 minute walk, and Chelsea/Greenwich Village in 20 - 30 minute walk, or a very quick train ride. There are ample quick dining options, and proximity to 7 and all the Times Square trains means you can get to Queens and Brooklyn quickly. I won't be going out of my way to stay here again, but if the rates here are substantially cheaper than one of my other NYC standbys, I would stay here again.