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Citadines Connect Fifth Avenue New York

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Lobby sitting area
Exterior
Hypo-allergenic bedding, down duvets, in-room safe
Theatre show

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • 5th Avenue
    3 min walk
  • AnTalia
    1 min walk
  • 5 Av Station (W. 42nd St.)
    5 min walk
  • New York, NY (LGA-LaGuardia)
    36 min drive

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1952)
The price is NZ$290
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place New York City/Times Square

About the area

New York

Citadines Connect Fifth Avenue New York is centrally located in New York, a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. .This hotel is 0.3 mi (0.5 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Rockefeller Center - 5 min walk
  • Bryant Park - 6 min walk
  • Broadway - 6 min walk
  • Times Square - 6 min walk
  • Grand Central Terminal - 7 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with free breakfast, a quick walk to 5th Avenue
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 124 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features discounted use of a nearby fitness facility and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar in shower
  • Shower grab bar height (centimetres): 81
  • Hand-held shower head
  • Lever door handles
  • Portable shower seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 518 out of 1207 reviews" "
Rating 8 - Good. 355 out of 1207 reviews" "
Rating 6 - Okay. 161 out of 1207 reviews" "
Rating 4 - Poor. 82 out of 1207 reviews" "
Rating 2 - Terrible. 91 out of 1207 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marie-Isabel

Stayed 4 nights in Aug 2024

2/10 Terrible

Tana, St Charles

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Most of the reception staff was unpleasant and unhelpful. Additionally, the front desk staff smokes weed at the desk and fills the lobby with smoke, disgusting to have to walk through. This property has a few rooms in the basement, which, in my opinion should NOT be given to customers who made reservations for 5 nights almost a year in advance. The elevator is slow and we used the stairs. The breakfast was just croissants and bananas. The only saving grace for this hotel is that it’s within walking distance from everything. It IS NOT worth the price
Stayed 5 nights in Sep 2024

10/10 Excellent

Susana

Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price for a perfect location
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

JaeIn

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower curtain needs to clean. But overall was good
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great!
Great in most ways. Only a comment on the elevator at the 4th floor: there was a note saying we had to use the stairs to go down to the lobby, so we did. However, next time we went down to the lobby, the note was still there, but we were able to use the elevator. The note was misleading and a nuisance as I had a sore foot and using the stairs made it even worse. I also have a comment on the breakfast. It is far too frugal, with croissants as the only choice for all of us to eat. For the price we paid for the room, we expected a much better breakfast. The staff was very nice and professional, and the bed was amazingly comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

LaShekia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the business of their lobby area, their front desk staff is top tier. Friendly, patient, outgoing, and the lobby area stayed clean constantly- very difficult in small spaces with lots of tourists who culturally like to hang out in lobby’s and linger. No one felt rushed or cramped. Great vibe. Great area. Book here.
Stayed 1 night in Sep 2024

10/10 Excellent

Queilis

Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was nh the basement and noise from the clean up trash collection kept me up all night. elevator broke down and found there was not a stayway upstairs, pretty certain a violation of law. continental breakfast was poor, "coffee" was like river mud. been staying in new york hotels for over 40 years and by far the worst.
Stayed 1 night in Sep 2024

2/10 Terrible

Shaynae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Travelled with family
Liked: Room comfort
Elevator … yikes
The room is small as are most hotels in Manhattan. What was awful is the elevator kept breaking down. One time it broke down while we were in it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a great time with old friends at this property very recommended anyone closest to the sight to visit walking
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. The lobby was always full with tourist groups. Room was very spacious and very comfortable bed. There was a wait for the elevator at times but not too bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price plus a breakfast option
Stayed 4 nights in Aug 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lima gave great customer service and all the staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a few blocks away- not convenient, but otherwise the location is great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kaye

Stayed 1 night in Sep 2024

6/10 Okay

Marlene

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a brilliant location , close to Times Square , Grand Central Station and right next to 5th Avenue. The staff cannot do enough for you. The room was clean and very quiet. There is a breakfast ( continental ) that is basic but enough to start your day. Overall a very good experience
Stayed 4 nights in Aug 2024

2/10 Terrible

Sara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st there is a closed sign on the doors from the city which I was told was due to permit issues... scary... then it is super tight and small - then the hallways look like they have not been vacuumed in years super dirty! the rooms are very small - bedding was clean but the AC didn't work so it was humid and gross and in that small space it felt worse. There were gnats in the room - flying around... then for breakfast TONS of flies swarming in that super small front lobby, Table was super dirty and no one bothered to clean it. I felt I was duped by the other reviews this is not that great and I would have put average at best for NY.
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen Joyce, Bath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel - quiet rooms with air conditioning. Good bathrooms with shower. Staff very friendly. Grab & go breakfast was good - croissants & fruit with tea/coffee.
Stayed 5 nights in Aug 2024