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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Exterior
Lobby sitting area
Hypo-allergenic bedding, down duvets, in-room safe
Theatre show

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Rockefeller Center
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2773)
The price is NZ$632
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hyatt Place New York City/Times Square

About the area

New York

Citadines Connect Fifth Avenue New York is centrally located in New York, a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. .This hotel is 0.3 mi (0.5 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Rockefeller Center - 5 min walk - 0.5 km
  • Broadway - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 7 min walk - 0.7 km
  • Empire State Building - 12 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business center, a quick walk to 5th Avenue
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 124 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features discounted use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 661 out of 1478 reviews
Rating 8 - Good. 417 out of 1478 reviews
Rating 6 - Okay. 205 out of 1478 reviews
Rating 4 - Poor. 92 out of 1478 reviews
Rating 2 - Terrible. 103 out of 1478 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamie, Pawhuska

Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Close to everything and parking was a street over but your able to cut through a small park area.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite part about our stay was the kindness and professionalism of the staff. In particular was Mathew, who worked tirelessly each day to ensure the needs and well-being of the guests. We were caught without an umbrella, for example, one day and he offered us a hotel umbrella to make sure we enjoyed the morning. He also accommodated us by keeping our baggage for a couple of hours after our checkout just to make it convenient for us. Really great experience and great staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 3 nights in Oct 2024

2/10 Terrible

Ofelia, Burbank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was breaking down/apart. The entire hotel was always having issues, elevator always not working.
Stayed 3 nights in Dec 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service
The location of the property was ideal, with 5th Avenue being within steps of the hotel and Time Square just two blocks away. Access to public transportation was also very good. The room we stayed in was small and it felt cramped with just my wife and me. The shower was also too small.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 4 nights in Nov 2024

10/10 Excellent

Annabell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk was very friendly! She helped with any questions I had. Thank you
Stayed 1 night in Dec 2024

6/10 Okay

Taylor

Stayed 3 nights in Dec 2024

6/10 Okay

Angele

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Times Square, Rockefeller Center very convenient walking distance
Stayed 3 nights in Dec 2024

6/10 Okay

Christoper

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a short walk from Times Square but very small. Just enough room for a bed and a bathroom which was okay considering we spent most of our time sightseeing and going to shows. They offer a grab and go breakfast and considering the congestion, don't plan to eat in the lobby unless you get there really early. I love that we could store our luggage for free before checking in and after checking out. Also the staff was very welcoming. The room was worth the price considering we could walk everywhere we needed to go: Central Park, Times Square, St Patrick's Cathedral, Fifth Avenue, Rockefeller Center...
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful. You couldn’t find a better deal this close to times square
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniela

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, okay otherwise
It was okay. The room was smaller than I thought it would be, and the coffee maker had only 1 decaf coffee for the two of us. The check-in was delayed for at least a half hour. Other than that, it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and nice. Within walking distance to Times Square and downtown.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Isyol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!!!
This hotel is great and location is fantastic. Staff is super friendly and helpful. I will stay again.
Stayed 3 nights in Dec 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth upgrading your room to a higher floor. $15 per nite extra for a higher floor that goes up 22 flights to see in an aly way. Dont waist your money. Free breakfast is danish, apple, banana, and OJ. The coffee bar was nice though. .
Stayed 3 nights in Dec 2024