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Comfort Inn Manhattan - Midtown West

2.5 star property

Photo gallery for Comfort Inn Manhattan - Midtown West

Exterior
Exterior
Free daily continental breakfast
Standard Twin Room, 2 Single Beds, Non Smoking
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
548 W 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪6 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(69 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express New York - Manhattan West Side by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 2,145 reviews
The price is NZ$335
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Express New York - Manhattan West Side by IHG

About the area

New York

Located in New York (Manhattan), Comfort Inn Manhattan - Midtown West is within a 15-minute walk of Jacob K. Javits Convention Center and Manhattan Cruise Terminal. .This hotel is 0.6 mi (1 km) from Times Square and 0.6 mi (1 km) from Broadway.

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.6 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 19 min walk - 1.6 km
  • Madison Square Garden - 3 min drive - 2.5 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 44 min drive

Restaurants

  • ‪Hardware Bar - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬4 min walk
  • ‪The Jolly Goat Coffee Bar - ‬4 min walk

About this property

Comfort Inn Manhattan - Midtown West

Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum
Comfort Inn Manhattan - Midtown West offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Comfort Inn Manhattan - Midtown West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 572 out of 1710 reviews
Rating 8 - Good. 566 out of 1710 reviews
Rating 6 - Okay. 335 out of 1710 reviews
Rating 4 - Poor. 121 out of 1710 reviews
Rating 2 - Terrible. 116 out of 1710 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dara

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

george

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was great, but our location was terrible. We could not sleep all night. The room was in the lobby 15 feet from the front desk. Noisy all night. We were exhausted in the morning. G
Stayed 1 night in Jun 2025

2/10 Terrible

Celeste

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at this hotel was deeply disappointing from start to finish. The first room we were assigned had sheets that carried a strong odor of body odor, suggesting they had not been properly laundered. After requesting a change, we were moved to a second room where the bathroom reeked of urine and appeared unclean. To make matters worse, the hotel staff were among the most discourteous we have encountered in our travels. We ultimately had to escalate our concerns to corporate in order to address the severity of our experience.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Stayed 1 night in Jun 2025

6/10 Okay

Amy

Liked: Room comfort
Bed was comfortable, room was very small. Lady at check in and check out was a bit rude but overall it was cheap and you get what you pay for
Stayed 3 nights in Jun 2025

6/10 Okay

Imani

Stayed 3 nights in May 2025

10/10 Excellent

Clarissa Mae

Stayed 3 nights in May 2025

8/10 Good

Ta'Niah

Business traveller
Liked: Cleanliness
The staff was always really nice. My view was good, and it was relatively close to everywhere I needed to be.
Stayed 4 nights in Jun 2025

8/10 Good

Helienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issues with WiFi all through my stay. Wasn’t able to log on at all
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but the staff was very nice
Stayed 3 nights in Jun 2025

6/10 Okay

Patrick

Travelled with partner
Disliked: Amenities
Close to restaurants and shopping
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Tremendous service at check in, and throughout our stay. All was great, AC unit could have been crisper as we both had a hard time cooling off. Otherwise, perfect stay at a perfect location for our needs. Thanks !!!
Stayed 1 night in Jun 2025

2/10 Terrible

Thiet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Never again!

The front desk don’t know what they’re doing charge me twice made my bank account negative and since it’s pending I have to wait until one of the charges drop off before my money go back to the account and I’m about to hop on a cruise ship with zero money in my account
Stayed 3 nights in Jun 2025

4/10 Poor

Thomas, Atlantic City

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and within 5 minutes went to the front desk that the air conditioning did not work. Maintenance called and no one showed. We requested a different room .. and clerk Eric said no other rooms as he proceeded to check in other guests coming in .. He told us no other rooms available and offered a Fan .. We said no acceptable .. He eventually said he had a room in the cellar .. which was at the staff level and not what we paid for . A bad experience overall ...
Stayed 1 night in Jun 2025

10/10 Excellent

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Close to a lot of walking things to say
Stayed 1 night in Jun 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Angele Florence

Liked: Cleanliness, amenities, property conditions & facilities
The location, and the quitness
Stayed 3 nights in Jun 2025

2/10 Terrible

Megan

I really dislike leavin
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This would be a place I would return. The hotel was so clean, breakfast waffle machine!, friendly staff, and great stay. It was in walking distance of Times Square and cleaner area than most of New York.
Stayed 2 nights in Jun 2025

6/10 Okay

Felicia

Travelled with family
Liked: Amenities
Staff was friendly. Safe area. Toilet kept giving us problems and sink had a constant drip. Carpet was sticky. Definitely needs new carpet or shampooing. Bed was comfy and AC was cold and overall place was clean. Would stay here again if in a pinch
Stayed 3 nights in Jun 2025

2/10 Terrible

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay of my life. Hotel standard well below par. Sink flooded, carpets stained, room extremely small
Stayed 3 nights in May 2025

4/10 Poor

Weilai

Stayed 1 night in Jun 2025

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at around 2 am for late check in, no one is in the front desk! We called multiple times and we ended up on waiting outside for at least 20 minutes! The lady on the front desk is very accommodating and very nice on the day of our check out!
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The WiFi was awful. Never worked for more than 2 minutes. Only 1 working elevator that was VERY slow Ok for the price and near Times Square but overall a very meh experience
Stayed 5 nights in May 2025

10/10 Excellent

Belinda

Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025