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Times Square West Hotel, BW Signature Collection

2.5 star property

Photo gallery for Times Square West Hotel, BW Signature Collection

View from property
View from property
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Bathtub

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$168
includes taxes & fees
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About the area

New York

Located in New York (Manhattan), Times Square West Hotel, BW Signature Collection is within a 15-minute walk of Manhattan Cruise Terminal and Jacob K. Javits Convention Center. .This hotel is 0.6 mi (1 km) from Times Square and 0.6 mi (1 km) from Broadway.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.5 km
  • Manhattan Cruise Terminal - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 10 min walk - 0.8 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Valla Table - ‬5 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Hotel with free breakfast, 7-minute walk to Manhattan Cruise Terminal
Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 632 out of 1798 reviews
Rating 8 - Good. 579 out of 1798 reviews
Rating 6 - Okay. 348 out of 1798 reviews
Rating 4 - Poor. 126 out of 1798 reviews
Rating 2 - Terrible. 113 out of 1798 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here very nice & accommodating. Room was clean. Heat & A/C worked well. Breakfast food was cold, although there was a variety. Seating limited. Iced lemon water available in lobby throughout day. I would stay here when I come to the City again. Thank you.
Stayed 1 night in Nov 2025

4/10 Poor

Kara

Stayed 7 nights in Oct 2025

10/10 Excellent

Adriana Waleska

Stayed 2 nights in Nov 2025

6/10 Okay

Bruno

Business traveller
Liked: Cleanliness, staff & service
Café da manhã fraco
Stayed 4 nights in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was quite good but good for the price. Staff were very friendly, thumbs up. Room size was okay for New York and price. Facilities good, fridge was very appreciated. Room did get warm but ac was so good you just had to do quick blasts lol. Breakfast was pretty good tbh... waffles, sausage, egg etc. Fruit juice and coffee was quite good also. Overall a good experience and i would book again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Able to drop off luggage before checking in, very good breakfast, welcoming staff, and a very good location in Manhattan - this Comfort Inn had everything I wanted for a pleasant stay in New York
Stayed 2 nights in Nov 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness, amenities
Wifi didn’t work
Stayed 4 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and the room was clean and everything worked!
Stayed 2 nights in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities
Requested check in before 3 ( normal check in time) because we had an appt across town and need the change clothes for it. Although we were around since 930 am room became available 230… and luggage was STORED sitting around the lobby unsecured
Stayed 1 night in Nov 2025

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

estevao

Stayed 2 nights in Oct 2025

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Small room but very clean and friendly staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Mack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was hair in the eggs for breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the staff were great. Perfect location and the do luggage hold! I’d stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 6 nights in Oct 2025

10/10 Excellent

Le Roy

Liked: Cleanliness, amenities, property conditions & facilities
All of the above!
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a change to a larger room cos our bath glass door was ajar and the hotel staff was on hand to facilitate the shift. Awesome.
Stayed 4 nights in Oct 2025

8/10 Good

Mo ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

4/10 Poor

Joshua

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Stayed 1 night in Oct 2025