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Times Square West Hotel, BW Signature Collection

2.5 star property

Photo gallery for Times Square West Hotel, BW Signature Collection

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Standard Room, 1 King Bed, Non Smoking (View)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

Standard Room, 2 Double Beds, Non Smoking, City View

Standard Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Bathtub

Standard Room, 2 Single Beds, Non Smoking, Bathtub

Standard Room, 2 Single Beds, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

New York

Located in New York (Manhattan), Times Square West Hotel, BW Signature Collection is within a 15-minute walk of Manhattan Cruise Terminal and Times Square. .This hotel is 0.6 mi (1 km) from Broadway and 0.7 mi (1.1 km) from Rockefeller Center.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.5 km
  • Jacob K. Javits Convention Center - 11 min walk - 1.0 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Veritas Studio Wines - ‬5 min walk
  • ‪Pocket Bar NYC - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Comfort Inn Hotel Midtown West

Comfort Inn Midtown West

Midtown West Comfort Inn

Central Park West Comfort Inn

Comfort Inn Central Park West Hotel New York City

Comfort Inn New York City

New York City Comfort Inn

Comfort Inn Midtown West Hotel

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 661 out of 1817 reviews
Rating 8 - Good. 576 out of 1817 reviews
Rating 6 - Okay. 341 out of 1817 reviews
Rating 4 - Poor. 124 out of 1817 reviews
Rating 2 - Terrible. 115 out of 1817 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Recommended the hotel to a friend who goes into the city a lot for work.
Stayed 1 night in Feb 2026

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessenya

Stayed 1 night in Feb 2026

10/10 Excellent

Nerisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay! The room was clean, the breakfast honest and satisfying, the staff friendly, and the location very convenient. Highly recommended!
Stayed 2 nights in Feb 2026

8/10 Good

Bella

Stayed 1 night in Jan 2026

2/10 Terrible

Zizhao

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ikenna

Liked: Cleanliness, staff & service, amenities
Nice Room
Stayed 2 nights in Jan 2026

4/10 Poor

Sofia

Stayed 8 nights in Jan 2026

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old room, shower doesn’t work, and basic amenities are nonexistent
Stayed 1 night in Jan 2026

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
We booked three rooms for our group for an overnight stay due to a fight cancellation. We were so impressed with the hotel location the facility considering the price is so affordable. The staff was really courageous, letting us store our luggage prior to checking in time and also help us with directions to the local area. We will definitely stay here again when we visit New York.
Stayed 1 night in Jan 2026

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay overall. The staff were friendly and the service was efficient from start to finish. The hotel’s location was quiet yet ideal for getting around, which made it easy to relax while still being close to everything I needed. Breakfast was good with a nice choice. The only downside was that the rooms were on the smaller side, but for a short stay it wasn’t a major issue.
Stayed 4 nights in Dec 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, renovated room. Helpful staff. Good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Spotless róom Courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Thank You so much for a great stay! I really enjoyed my stay very much. The staff was also so freindly and helpful. My flight was cancelled due to the snow storm and I was forced to extend my stay two nights but they were very helpful and accommodating. I also love their lobby and breakfast area as it wasn't super crowded. My room was very clean, warm and not noisy at all which was so nice. I'll be back soon! Thank You!
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

It is good I like it when you go for Thomas clean this is everything and you know the service is it it's okay
Stayed 2 nights in Jan 2026

4/10 Poor

Thomas

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was rude and complete disappointment in customer service. I don’t recommend this hotel for a budget motel. It’s a cheap imitation and that’s saying a lot. The staff needs to be trained. My customer service from the very beginning absolute abysmal.
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and welcoming staff. Room was clean and had just what you needed for an overnight stay. The hotel held our bags after we checked out so we could go to a show. I would definitely stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

June, spokane

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, carpet looks like it should be replaced. The toilet wouldn’t flush-I took the lid off and fixed it! And the sink drain is very slow. The front desk guy, Eric was very nice and directed us to a good pizza spot.
Stayed 1 night in Jan 2026

10/10 Excellent

Walida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
clean room everything we needed
Stayed 5 nights in Jan 2026