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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Exterior
Room, Non Smoking
Penthouse, 1 King Bed, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • 5th Avenue
    5 min walk
  • Madison Square Garden
    6 min walk
  • Macy's
    7 min walk
  • New York, NY (LGA-LaGuardia)
    29 min drive

Room options

View all photos for Room, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Non-smoking)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Non Smoking (Non-smoking)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Hyatt Place New York / Chelsea
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1846)
The price is NZ$1,665
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place New York / Chelsea

About the area

New York

With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market.

What's nearby

  • Madison Square Garden - 6 min walk - 0.5 km
  • Empire State Building - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.2 km
  • Times Square - 13 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.3 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a 24-hour fitness center, a quick walk to 5th Avenue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible van parking available
  • Off-site parking within 0.1 mi (USD 50 per day)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18-25 for adults and USD 18-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 546 out of 1350 reviews" "
Rating 8 - Good. 375 out of 1350 reviews" "
Rating 6 - Okay. 241 out of 1350 reviews" "
Rating 4 - Poor. 107 out of 1350 reviews" "
Rating 2 - Terrible. 81 out of 1350 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

CARLOS, San Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

KIRTINATH, Ahmedabad

Liked: Cleanliness, amenities
Best location & a great room. Value for money.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaleab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Wonderful staff specially Jazmin who went above and beyond. I highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hailong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk is very friendly and helpful. The cookies are delicious and my daughters like it very much! The room is clean and quiet. Will definitely recommend!
Stayed 4 nights in Aug 2024

6/10 Okay

Iurii, Toronto

Travelled with partner
Liked: Cleanliness
The only person at the front desk does everything including check in/out, bag drop off/pick up, answering calls. Long lines and wait to check in…
Stayed 2 nights in Aug 2024

10/10 Excellent

Dvon

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will definitely be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Fun!
The room was perfect. Staff were very helpful when needed. The location and the seating in the front of the hotel was ideal.
Stayed 3 nights in Aug 2024

4/10 Poor

Fred

Business traveller
Disliked: Amenities, property conditions & facilities
This is listed as a 4 Star Hilton property. This hotel is substandard based on that rating. The elevator was broken; on the fifth floor the down button wouldn’t light up, and multiple times the elevator bypassed the floor. The cleaning staff have to use the same elevators, and there’s only 2.The bath didn’t drain. The room had a slight mildew smell. The wall temp control didn’t work. The television didn’t work. They charge $25 for a subpar, inedible breakfast buffet. This is more like an average to below average Holiday Inn than a 4 star Hilton facility. Don’t waste your money here - use this place as a last resort option, and don’t pay a Hilton 4 star price for it.. The 4 star rating, even the 7.8 Expedia rating, are deceptive. The staff is doing the best they can, but this place is clearly poorly managed and has multiple issues with quality control.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rander

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed in this well known brand
This hotel is tired and not up to the standard we expected of this brand - the reason we chose it. The room was small for three people with nowhere for luggage. The bed mattress was old and felt like we were rolling out of it. It was clean though, with daily servicing if needed. Centrally located it was a good base for sightseeing because of that it was still pricy for what it is. Breakfast was very basic and not great quality we should have booked elsewhere.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Great location. Be aware there are only 2 lifts for 27 story building and lifts fete overcrowded around check-out time. I had to waited 20 min to be able to get to the lobby.
Stayed 1 night in Aug 2024

6/10 Okay

sashi

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

sunghee

Travelled with group
Liked: Cleanliness, staff & service
Location
Good location But room is so small
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, not crazy expensive.
Stayed 3 nights in Aug 2024

8/10 Good

Halle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was perfect for our weekend in NYC. The staff was very friendly and helpful. The location was walkable and felt safe. Our room was clean. My only complaint is the elevator had issues, request a room on a lower floor for convenience.
Stayed 3 nights in Aug 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay. The only downside is the elevator. Always a long wait. Sometimes after the long wait it was full and had another long wait. Stopped at random floors with no one getting off or on. Would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay in NYC! Great staff, nice clean rooms and lots of fun stuff around. I recommand!
Stayed 3 nights in Aug 2024

6/10 Okay

Magdi

Stayed 4 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bronwyn, Hamilton

Travelled with family
Liked: Cleanliness, staff & service
Staff were lovely. Room was very clean and comfortable. Great view of the Empire State Building that was worth the extra $. Only real complaint is a slow and unreliable elevator and the shower only had two temperatures - blistering hot or tap cold. Otherwise a nice stay.
Stayed 4 nights in Jul 2024

8/10 Good

Gerald, Peekskill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Disliked: Amenities
For a Hilton, I wasn’t impressed unfortunately. The elevators took forever, no views on most floors, my bath tub got clogged the first day, and overall the equipment (AC/Heater) are quite dated.
Stayed 2 nights in Aug 2024