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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Suite, 1 King Bed, Non Smoking | View from room
Exterior
Penthouse, 1 King Bed, Non Smoking, Balcony
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪9 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Room, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Non-smoking)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Non Smoking (Non-smoking)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 4
  • 2 Double Beds

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Hilton Garden Inn New York/Manhattan-Chelsea

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (2821)
The price is NZ$836
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Hilton Garden Inn New York/Manhattan-Chelsea

About the area

New York

With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market.

What's nearby

  • Madison Square Garden - 6 min walk - 0.5 km
  • Empire State Building - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.2 km
  • Times Square - 13 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.3 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a 24-hour fitness center, a quick walk to 5th Avenue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 658 out of 1591 reviews
Rating 8 - Good. 430 out of 1591 reviews
Rating 6 - Okay. 287 out of 1591 reviews
Rating 4 - Poor. 122 out of 1591 reviews
Rating 2 - Terrible. 94 out of 1591 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ruben

Travelled with family
Decent price for location
Stayed 1 night in Dec 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Khalid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Romaine was the best part of the stay. Professional, friendly, and courteous.
Stayed 2 nights in Dec 2024

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was super friendly and welcoming! No issue there. The downside was that one of the elevators was on maintenance at the worst times of the day between 9-11 am when everyone is checking out and wanting to leave the hotel. Reading other reviews, I was concerned about the elevator initially. Staying on the 22nd floor and having arthritis in the knees, it was not the best experience having to go down 22 flights of stairs. The hotel staff mentioned that it was announced through a microphone, but they do have the client's information to shoot us a text, call or call through the hotel room phone line to announce the elevator issue. Also, why schedule maintenance on an elevator during rush hour. The hotel is also a bit rundown; our room had a mirror being held up with tape, cracks in the tile and the wallpaper coming off. Probably normal in Chelsea, New York but we were hoping for better conditions from images. Overall, our stay was comfortable but a bit inconvenient.
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie Morgan, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jihun

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel interior was dirty and filthy even though I paid more money for the same period.
Stayed 2 nights in Dec 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The television in the room did not work. With both local and streaming channels, the picture would deteriorate and a few minutes later the sound would fade and disappear. I called the front desk and they told me they would send an engineer. When the engineer didn’t appear. I called the front desk again and then the engineer did show up. He did not fix the problem. I got the distinct impression staff knew about this problem. No adjustment was offered. The other issue is a structural one. The hotel has 25 floors and a basement level and only two elevators; as a result, there can be a bit of a wait for an elevator. Visitors need to build the wait into their plans. Other than these issues, this is a nice hotel with good staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2024

10/10 Excellent

Syed Asfar Akhtar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Staff was great and room was fine, bed was comfortable! Highly recommend!
Stayed 1 night in Dec 2024

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service
It is noisy at night from outside traffic. The block is dirty and dark.
Stayed 3 nights in Dec 2024

8/10 Good

Juliette

Perfect place to stay in Manhattan, close to everything but not in the middle of all the crowded areas.
Stayed 4 nights in Dec 2024

8/10 Good

Alyson

Stayed 3 nights in Dec 2024

8/10 Good

charlotte

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location.. elevators suck!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, friendly and helpful! Great overall expeirence!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will def stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kornpong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
A great stay. Property is nice a quite new. Staff was very helpful. The only downsides are the rooms are quite small and there’s only one set of elevators so getting up and fine can be slow. Overall a great stay and I would recommend. The Empire State Building view did not dissapoint. A great place to stay when visiting New York on a budget. Walkable to so many iconic sites in NYC.
Stayed 3 nights in Dec 2024

2/10 Terrible

Oscar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it said all rooms had a fridge and when I got to my room it didn’t have one so I called and they said they would put one the next morning but they never did when I called twice about it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024